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Learn about the fundamental aspects of domain processes, project teams, and the corporate process in software development. Discover the importance of knowing your customer's needs, understanding business views, and different software and project types.
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Domain Processes Know your customer.
Last Class - • "Life Cycles" • the process we will use to create the software product • This Class - • "Domain Processes" • how a company works • "Project Team" • what kinds of experts do we need help from
Why consider the Corporate Process? • The Critical Point of View is the End-User • the best software solutions come from understanding the customer's view of the world and addressing the customer's problems • war stories o'plenty
Why consider the Corporate Process? • Perceived Value is based on how well the software solves the customer's problem in their domain • Value is not entirely based on Quality • for example - Microsoft software crashes • Perceived Value ≠ Value • for example - Microsoft security holes costs millions of dollars
Why consider the Corporate Process? • Customer's take the Business View ($), not the computer science view • The system should revolve around the Company's Objectives
Question… • So who are the key players? • Who should we try to make happy?
People in the Process • Managers • Employees / Users • Company's Stock Holders • Consumers
Managers' Motivations • Return On Investment • Intangible Benefits • Market Strategy • meeting existing or expected demand • being the first to market • securing our niche in the market
Types of Software Products • business • biggest class • includes services • consumer • mass market / shrink wrap • price sensitive • industrial • real-time • really timely • scientific
Project Types • new software product • component integration • re-engineered product • heroic maintenance
Summary • We must understand the Company Process • We must recognize the key players and know their objectives • The type of product we are to produce dictates a lot of how we will produce it • Now that we have a good idea of the environment that we are dealing with, it is time to build a team and start planning