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Creating a Competent Testing Workforce: Lessons from Experiments & Client Experiences!

Learn from Pradeep Chennavajhula, CEO of Edista Testing Institute, about developing a skilled testing workforce and the importance of software quality engineering. Explore topics such as workforce development, software skills, management and leadership, and client scenarios. Discover proven strategies to build a competent testing workforce.

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Creating a Competent Testing Workforce: Lessons from Experiments & Client Experiences!

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  1. Creating Competent Testing WorkforceLessons from Experiments & Client Experiences! Pradeep Chennavajhula CEO, Edista Testing Institute 02 July 2011 | Bangalore

  2. Who am I? 01 Current Role CEO, Edista Testing Institute Professional Interests Workforce Development Software Quality Engineering Economics Experience 18+ Years of Industry 02+ Years of Academia 57+ Client Engagements 33+ Countries Education Wharton School of Management, USA BITS, Pilani

  3. Who are you? 02 Name Three Animals that come to your mind 1. 2. 3. • When you find a key in the forest, • Pick it up • Pick and Throw it away • Look for a door to fit it • Whose advise would you take to get out forest, • Scientist • Saint • Magician • What would you like to see on the other side of • Pick it up • Pick and Throw it away • Look for a door to fit it • What drink would you like to have? • Coffee • Tea • Water

  4. Interesting Competition? 03 Eileen, Baboon Took .NET Training in October 2010 Specialized in Testing 65 per hour Cathleen, Baboon Completed Java, .NET, ASP, and VB.NET Strong in Testing 56 per hour Brainerd, Gorilla C#, Java, Microstation Training Strong in Testing 87 per hour Source: Primate Programming Inc. http://www.newtechusa.com/ppi/main.asp

  5. ImportantHardware 04 Built for “Change” Born“Stupid” Exquisitely“Adaptable” Trained for “Performance” Builds on “Experience” Amazing“Plasticity” Needs“Rewiring”

  6. Necessity of Testers! 05 Software Skills for Effectiveness Operating Systems Programming Languages Networking & Integration Architecture & Business Analysis Process Skills for Building Scale Processes & Procedures Adaptation to Project Agility & Collaboration in Workflow Planning & Performance Tool Skills for Non Linearity Framework Design for Automation Tool Selection & Implementation Management of Automation Technical Capability on Tools People Skills for Magic Interpersonal Skills Communication & Articulation Consensus Building Coordination & Motivation Domain Skills For Effectiveness Banking, Financial Services & Insurance Telecom Healthcare Automotive & Embedded

  7. Proven Strategy! 07 Strategic Collaboration Domain Specialist Tool Organization Certification Body Training Body Customers Disciplined Execution Continuous Evaluation Feedback & Coaching Industry Sessions Practical Orientation Action Based Learning Scientific Design Role Skill Requirements Proficiency Levels Expected Behaviors On Job Performance

  8. Challenges Enroute! 08 Management & Leadership Time & Availability Securing Buy-in No Active Participation Fear in Commitment Slow Decision Making Excuses, Excuses, and Excuses! Students are not available Lack of Standard High Prices of Training Subsidy & Government Support Never done before! Time Expectation Just in Time Setup Time for Role Specifications Design of Curriculum Reviews and Approvals Avoid Pilots

  9. Challenges Summary! 08

  10. Final Results! 09 Client Scenario Planned to Recruit 850 Engineers Benefits Realized Promotion in Newspapers Working with Placement Agencies Non Availability of Technical People for Selection 36% reduction in cost of Hire 77% Improvement in Profitability of Operations No Design in the Screening Process 33% increase in Revenue Poor Awareness about Employment Opportunities No Investment in Training, Hiring & Onboarding Conversion Ratio was 1:15 for Engineers 03 Month Reduction in Bench Time Steps Taken 25% improvement in the FTE Utilization Offered Employable Talent Model Enrolled Customer into the CREST Program 72% of managers happy about hire quality Worked with Partner Colleges & Student Networks 86% hit rate from trained candidates Created Interested Talent Pools 96% of students interested in profession Designed & Administered Scientific Screening Designed and delivered Client Custom Curriculum Certified the Trained Individuals

  11. Thank you for listening!We are open for discussions! Pradeep Chennavajhula CEO, Edista Testing Institute 02 July 2011 | Bangalore pradeep.c@qaiglobal.com http://in.linkedin.com/in/etipradeepc

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