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India is a fast emerging alternative sourcing destination for retailers, E-com, Amazon sellers, and other importers. So, here we have got an Expert Ms. Margaret Jolly who has more than 3 decades of experience in the Sourcing Field as a Guest Speaker to share us some insights on the topic Sourcing From India. She has been sourcing for the past 4 years in India and She is also a Co-Founder of India Sourcing Network which is a platform that will help and inspire the E-com business owners to grow and make more profit. In this video, she has shared a lot of informative details on various topics. F
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What Challenges Faced By The Importers And Wholesalers During Pandemic? There is no better opportunity to learn from an industry expert. We need to find an opportunity from all the challenges we face in our life. And we got to learn that a company already practices it to the fullest. Here we present our interview with one of the buying experts from the Netherlands. He works for the 85-year-old Netherland-based Wholesaler & Importer. Through his 28 years of experience in buying, he brought up various risks and opportunities involved in sourcing during the pandemic.
Our interview covers various challenges a wholesaler & Importers faces in changing customer experience, supplier selection, and Quality. I hope our interview will add value to all the Wholesalers & Importers, and to the suppliers in understanding the customer’s expectations. CUSTOMER EXPERIENCE DUE TO SHIFT TO E-COM What are the major challenges you faced in meeting the customer requirements and expectations during the pandemic? Our biggest challenge is that our customers are closed. And some of our customers want to postpone or cancel their orders. Though we don’t entertain the cancellation of the orders we ask them to postpone it as it is none of our faults. Another challenge is that we are insecure about a few clients who are closed for a longer time. We are not sure if they can pay us because they lost a lot of their income. Besides, getting the whole quantity of the goods from the supplier was our next challenge. The major issue going on in the production area is the shortage of raw materials. The raw material scarcity led to an increase in price. For
example, a part of our products are electrics, and there is a shortage of chips. Also, since everyone is buying more consumer goods, there is a demand for logistics as well. I.e. availability of the container etc. Yet, the positive side of the pandemic is that our sales have increased. As the people had to stay at home, they couldn’t spend money on restaurants, holidays, clothes, etc., So, they spend on decorating their home and garden. Thus, it helped us increase our turnover by around 25%. For more details Read full blog: https://qualpedia.com/challenges- faced-by-the-importers-wholesalers-during-pandemic/ Thanks for Watching