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ERCOT IT Update

Discussing IT metrics, cost savings, efficiency, and effectiveness improvements made during the ERCOT IT board meeting in October 2003. Includes details on project management, opportunities for efficiency, and the effectiveness of systems.

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ERCOT IT Update

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  1. ERCOT IT Update Ken Shoquist VP, CIO Information Technology Board Meeting October 2003

  2. Metrics Cost Savings Efficiency Effectiveness Portal Summary Agenda

  3. Metrics • Metrics • Identified opportunities for improvement • Maintain reporting of key metrics • IT Blue Book • Developed and in use • Measuring key indicators Net for September • EMMS • Acceptable levels • Missed 3 intervals in September • Transaction Processing • Market volume slightly down by 7% (seasonal) • Average processing time continues to decrease • Settlements • All-time high of 7351 in September • 75% volume increase in 8 months • Project Management • 4 projects completed in September • 23 in process • Schedule slips from EMMS vendor for ERCOT and PUC projects forecasted

  4. Cost Savings Three-Year Projected Savings $ 10.57M

  5. Efficiency • Requirements Training • Drive down consulting costs • Prepare us for future projects; i.e., Texas Nodal • Progress • Tools purchased to support consistent development methodology • Implementing tools for enterprise project management • Opportunities • Weakness in transition of software from test to production • Production processes continue to be a significant focus area • Example: failure of portal implementation • New Key Management in Place • Tony Dulin, Manager System Engineering & Administration • Carlos Gonzalez-Perez, Manager EMMS Production Business Value Skillfulness in avoiding wasted time and effort and The ratio of the output to the input of any system =

  6. Effectiveness • Effective EMMS Systems • Improving network modeling with more effective use of state estimator for improved reliability • Focusing on production processes • Effective Commercial Systems • Focus on commercial systems architecture/Reliability – Requirements underway • CIG (Common Interest Group) Texas architecture group in process • ISO architecture meeting held at ERCOT last week • Effective Server Consolidation & Automation • Consolidation – effective staffing ratio, avoid expanding costs • Automation – effectively build and manage servers • Virtualization – effectively utilizes server assets • Effective Security Practices • ERCOT CIP meetings progressing • Secured infrastructure = high value

  7. CIP Advisory Group • Critical Infrastructure Protection Advisory Group Meeting held October 13 • Unanimous agreement on importance of group • Base charter created, modifications being made • Providing advice, assistance and best practices • Companies volunteering time and energy • BP Energy • Reliant • TXU • Steering Committee & Group • Proposed steering committee from Generators (6), Transmission (2), QSE (4), ERCOT (1) • Group membership – open to all ERCOT market entities • Working task groups created from group membership • Working task groups (examples) • Regulation compliance • Texas market standards • CenterPoint • LCRA • ERCOT • Trending Analysis & Reporting • Confidentiality

  8. Background TML migration began Friday, 10/3 and completed Sunday, 10/5, as scheduled Stability issues reported on Monday morning 10/6 at 7:45 AM Efforts to research TML stability issues halted at 9:30 AM TML backed out and pre-migration portal restored Wholesale functionality (excluding Rpt Explorer) available by 10:30 AM Retail functionality (excluding Rpt Explorer) available by 6:00 PM Full functionality for Report Explorer not available until 10/9 Root Cause Migration produced issues in Production that did not exist in Test Proposed Migration Solution Team will expand load tests to identify/correct potential issues For migration, MPs will be pointed to the new TML servers at cut-over Target re-launch and potential pilot date based on Market and User input Separate incident with the Commercial Applications API Impacting MP ability to extract commercial reports programmatically Cause: Hardware failure twice Issue: Unable to regain full functionality restored without rebuilding modules Manual solution via portal in place Redeploy commercial API functionality within 2-3 weeks Texas Market Link – Summary

  9. Summary • Good progress in renegotiation of major contracts, several key contracts remaining to rework/establish. • Major focus areas: • EMMS vendor product delivery schedule issues • Production process and procedures • Server consolidation • Commercial Systems Architecture Project • Delivery of new Portal

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