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Any Questions?

Any Questions?. Notebooks, Tablets, PDAs. Select, Support and Add peripherals to notebooks Replace and upgrade notebook components Troubleshoot Notebooks Technologies relating to tablet PCs About PDAs. Pg 1013. Supporting Notebooks. Designed for portability Less power Less space

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  1. Any Questions?

  2. Notebooks, Tablets, PDAs • Select, Support and Add peripherals to notebooks • Replace and upgrade notebook components • Troubleshoot Notebooks • Technologies relating to tablet PCs • About PDAs Pg 1013

  3. Supporting Notebooks • Designed for portability • Less power • Less space • Similar to desktop maintenance • More customization • Cramped space Pg 1013

  4. Servicing Notebooks • Parts cost more • Warranty Concerns • Hard to find service manuals • More customized parts • Each manufacturer uses different parts • Diagnostic Tools • Many manufacturers have special software for troubleshooting • OEM System build • Custom features for OS Pg 1015

  5. Servicing Notebooks • Recovery CDs and Partitions • Like we spoke about with desktops • Custom drivers are a key issue with notebooks • OS upgrades • Upgrading OS not as common with laptops • Need to check driver compatibility Pg 1020

  6. Caring for Notebooks • More susceptible to malware • On the move and on more networks • More fragile • LCDs and hinges • Heat management • Less space for heat dissipation • Keep vents clear • Watch out for cold Pg 1023

  7. Securing a Notebook • Security Devices • Lock spaces built on to case • Many “walk” out of corp. offices • Power on and HD passwords • As discussed in previous chapters • Data Backups Pg 1024

  8. Power Management • Power by AC adapter • 110 to 230 V AC • Batteries • Ni-Cad • NiMH • New Direct Methanol Fuel Cells • Watch for battery life recommendations • Drain fully • Don’t leave battery when connected to AC power • etc Pg 1027

  9. Power Management • Use power features • Extend battery charge by limiting power usage • Standby • LCD Dimming • Using ACPI settings • Spin down HD • Turn off Monitor • Auto-Standy/Hibernate • Button Settings • How to wake-up • How to react to power button or closed LCD Pg 1027

  10. Port Replicators and Docking Stations • Replicator • Connect to power • Additional ports for peripherals • Mouse, keyboard, etc • Docking Station • Similar to Replicator • Also provides additional storage • Optical Drive • HD • Use hardware profiles to manage settings • Different profile in use when docked to support new storage Pg 1031

  11. Port Replicators and Docking Stations Pg 1031

  12. Connecting Peripherals • Unique to Notebooks • PC Cards • Express Cards • Common Ports • USB/Firewire • 15 Pin VGA • Power • Security • Audio • Card Readers Pg 1033

  13. Ports Microphone port Line out Volume controls Pg 1031

  14. PC Card, Cardbus, Expresscard • Most being replaced by USB devices • PC Cards-PCMCIA • Type I—3.3 mm thick • Type II—5 mm thick • Type III—10.5 mm thick • Cardbus is latest PC Card specification • 32 bit bus width • Lower voltage cards • Backward compatible Pg 1034

  15. PC Card, Cardbus, Expresscard • Most being replaced by USB devices • Cardbus is latest PC Card specification • 32 bit bus width • Lower voltage cards • Backward compatible • PC Cards-PCMCIA • Type I—3.3 mm thick • Type II—5 mm thick • Type III—10.5 mm thick • Devices often connected with “dongle” or “tail” Pg 1034

  16. PC Card, Cardbus, Expresscard • Also used as port adapters • USB • Network • Memory Card readers Pg 1034

  17. Expresscard • Latest PC card standard • /34 and /54 • Refer to widths in mm • Not backward compatible • Hot pluggable • Hot swappable • autoconfiguration Pg 1037

  18. Using PC Card and Expresscards • Socket Service • Communication between card and notebook • Card Service • Links card to device driver • Cards can be hot swapped, but you have to stop and unplug • Safely remove hardware wizard • When new card is inserted, treated like any new hardware • Found new hardware wizard Pg 1039

  19. Wireless Devices with Notebooks • WiFi just like desktop • Find network • Passphrase if needed • Watch out for hardware switch to enable/disable wireless • Bluetooth • Check device manager for bluetooth drivers and devices • Sometimes you will see logo, but no device Pg 1042

  20. Replacing and Upgrading Parts • Not as easy as desktop • Repair often more costly than total replacement • Three Approaches • Service Center • Keep in warranty • Use external component instead • Mouse, keyboard, etc • Replace internal device • Sometimes easier said than done Pg 1042

  21. Prep for servicing • Back up data • Ground strap • Disconnect power and peripherals • Disconnect from dock • Remove battery Pg 1047

  22. Memory Upgrade • Back up data • Ground strap • Disconnect power and peripherals • Disconnect from dock • Remove battery Pg 1048

  23. Memory Upgrade Pg 1048

  24. Memory Upgrade • Memory needs can be affected by • Discrete or shared video memory • Memory Types • Always check manual • SO-DIMM • DDR2- and DDR have different notches • SDRAM has centered notch • 72 pin SO-DIMM no notches • SO-RIMM • Rambus only • Older proprietary methods as well Pg 1048

  25. Memory Upgrade • Memory needs can be affected by • Discrete or shared video memory • Memory Types • Always check manual • SO-DIMM • DDR2- and DDR have different notches • SDRAM has centered notch • 72 pin SO-DIMM no notches • SO-RIMM • Rambus only • Older proprietary methods as well • MicroDIMMS for subnotebooks Pg 1048

  26. Memory Upgrade • Find memory compartment • Some notebooks it is easy • Single screw on base of laptop • Some notebooks require disassembly • Located under keyboard or inside system • Watch out for warranty terms!! Pg 1050

  27. Hard Drive Replacement • Notebooks HD are 2.5 inch • Used to be 40 pin IDE, but now some SATA • How to get old data? • Backup • USB to IDE adapter • Reinstall OS and apps • Restore backups Pg 1052

  28. Hard Drive Replacement Pg 1052

  29. LCD Panel Replacement • LCDs are easy to damage • Check for video with external monitor • If external works, LCD assembly may be bad • Video Inverter card Pg 1055

  30. LCD Panel Replacement • Disassembly • Get the right tools-read manual • Flashlight • Extractor • ESD strap • Keep track of where screws came from • Use notebook paper, diagrams, etc. • Don’t use brute force • Things will break for good Pg 1055

  31. LCD Panel Replacement • Hinge covers • Hinges • Cables Pg 1055

  32. Replacing a Mini-PCI Card • Traditionally there were proprietary internal buses • Mini-PCI is recent standard • Type I, II cards • 100 pin stacking connector • Type III • 124 pin connector smaller than I and II • Often for WiFi access Pg 1062

  33. Replacing a Mini-PCI Card Pg 1062

  34. Other FRU • All depends on Manufacturer/Model • Motherboard • CPU • Keyboard • Optical Drive • Sound Card • Controllers Pg 1062

  35. Troubleshooting • Power • Check lights • Check physical cables • Check memory modules • Remove Peripherals • Use Multimeter to check adapter • Power • Voltage • CMOS Battery Pg 1064

  36. Video Problems • Blank display • Check for power, loose connections, etc • Dim • Check display settings • Check Backlight • Spots • Bad pixels • Flicker • Settings or bad cables Pg 1067

  37. Wet notebook • Turn off power • Take out battery • Let air circulate • Let dry at least 24 hours • I once had a notebook come back to life a year after a water spill Pg 1068

  38. Dropped notebook • Power Down • Power up and hope for the best Pg 1068

  39. Data Retrieval • Regular backups of user data • USB to IDE cable or IDE Cable adapter • Plug into working machine and see if it comes up • Copy data Pg 1068

  40. Other Errors • Check the list • Familiarity is key • Once you have seen or heard of it, easy to troubleshoot • Lots of physical reseating and checking connectors • Just like desktop Pg 1069

  41. Tablet PCs and PDAs • Not on Test • Cross between notebook and pad/paper • Touchscreen access and pen • Tablets • Convertibles • Clamshell with rotating LCD panel Pg 1071

  42. PDAs • Sometimes combined with Cell Phone • Palm, Windows, Blackberry, Symbian OS Pg 1074

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