Extended Operations Team ( ExOps ) July 2013

1. CALIFORNIA COMMUNITY COLLEGES CHANCELLOR’S OFFICE Extended Operations Team (ExOps) July 2013

2. Agenda: 10am-4pm • Welcome & Introductions • Expectation Setting: Onboarding, Meeting Norms, Templates • Launchboard 1.0: Ken Sorey, Project Director, Cal-PASS PLUSS • Working Lunch: Mimi Maduro, Oregon Pathways Initiative Statewide Director • Deep Dives: • Regions (Board Room) • Sectors (3rd Floor Executive across elevators) • Technical Assistance Providers (4000-01 across elevators) • Break • Relaunch of DoingWhatMatters.cccco.edu • Look Ahead: Prop 39, SB 594, Apprenticeship, Adult Education • Next Meetings • August 21, 2013, Deep Dives (Conference Call) • September 25, 2013, Extended Operations/Deep Dives (Chancellor’s Office) • October 30, 2013, EDPAC/WEDPAC (Chancellor’s Office) optional • November 20, 2013, Extended Operations/Deep Dives (Chancellor’s Office) • December 11, 2013, Deep Dives (Conference Call) • Other • Plus/Delta California Community Colleges – Chancellor’s Office | 112 Colleges | 72 Districts | 2.6 Million Students

3. Introductions Introductions: State name and role Be Ready to Answer: • What are you able to do now that you could not do before? • How will you develop and distinguish your region and/or sectors? • How can we deliver greater value to our stakeholders in your region and sectors? • How can we make things easier to achieve our regional goals? • How do we fortify your structure to facilitate growth in region and sector? California Community Colleges – Chancellor’s Office | 112 Colleges | 72 Districts | 2.6 Million Students

4. Meeting Norms Key Talents serve the backbone of DWM. The system will be as good as the Key Talents. • RSVP via website (see Events / Division Meetings) • Come prepared • Do pre-reading • Submit progress on ExtOp Status Template in advance • Own your seat at the table • If absent, send a rep if absent • If leave early, ask peer for notes • Brief your DSNs and consortia members • Own your Deep Dives & listserv • Agendize items for Deep Dives via your facilitator • Use Deep Dives for in-depth discussion. Schedule more if needed • Facilitation techniques • Parking Lot • Round Robin • Turn Name Card to Request to Speak • Fist-to-Five • Plus/Delta • Process Check Volunteer to deliver individual feedback California Community Colleges – Chancellor’s Office | 112 Colleges | 72 Districts | 2.6 Million Students

5. Our Overarching Goals Jobs & Economy Goals: • Supply in-demand skills for employers • Create relevant pathways and stackable credentials • Get Californians into open jobs • Promote student success Food for Thought: Do your DSNs know these goals? California Community Colleges – Chancellor’s Office | 112 Colleges | 72 Districts | 2.6 Million Students 5

6. Our Common Metrics* Food for Thought: How will you and your DSNs establish your baseline? Food for Thought: Do you understand your constituency landscape? *Appendix D of RFAs Launchboard 1.0 • Momentum Points (MP) • Leading Indicators (LI) For Key Talent Grantees • Quality of Service (QoS) • 360-degree feedback • Annual process • Effectiveness in role (e.g., follow through, expertise, ability to partner, etc.) California Community Colleges – Chancellor’s Office | 112 Colleges | 72 Districts | 2.6 Million Students

7. A standing agenda for all ExtOps meeting -ExtOps Status Template May result in invitation to additional meetings Food for Thought: Have you reviewed and coordinated your DSNs’ workplans? How will you know that your DSNs are making progress? Is there value in using a common templates? • Progress against top 3-5 Momentum Points and/or Leading Indicators • Green: on track • Orange: watch/discuss • Red: intervention • Highlights: • Achievements • Upcoming • Challenges/Issues • Integration/Coordination • Esp. with DSNs or TAPs • External partners or employers • Your Professional Development: • Completion of Onboarding steps California Community Colleges – Chancellor’s Office | 112 Colleges | 72 Districts | 2.6 Million Students

8. Onboarding next step: Follow instructions to hit the ground running California Community Colleges – Chancellor’s Office | 112 Colleges | 72 Districts | 2.6 Million Students

9. Organizational Chart – CCCCO Executive StaffCalifornia Community Colleges Chancellor’s Office Brice Harris CCCCO Chancellor Erik Skinner Deputy Vice Chancellor Programs Paul Feist VC, Communications Steve Bruckman Exec Vice Chancellor & General Counsel • Accounting • Legal • Business Svcs • Contract/Grants Administration • Board of Governors Liaison • HR Van Ton-Quinlivan VC, Workforce & Economic Development (WEDD) Barry Russell VC, Academic Affairs Patrick Perry VC, Technology, Research and Information Svcs • Curriculum approval • Mngmt Info Systems • Research & Planning • Telecommunications & Tech Dan Troy VC, Fiscal Vince Stewart VC, Governmental Relations Linda Michalowski VC, Student Services • Fiscal • Facilities • DSPS,HealthSvcs, Student Mental Health • EOPS CARE, CalWORKS • Foster & Kinship Care Education & Child Dvlpmt • Matriculation, Student Equity, Early assessment • Financial Aid, COTOP, Veterans • Transfer, Matriculation Keetha Mills CEO Foundation for CCC

10. Organizational Chart - WEDDDivision of Workforce & Economic Development Brice Harris Chancellor Key: Dotted boxes = grant funded roles Erik Skinner Deputy Vice Chancellor Programs Van Ton-Quinlivan VC, Workforce & Economic Development (WEDD) Faye James Assistant to VC Ton-Quinlivan • VC Support; Select support for Deans • Support for select division-wide admin processes Debra Jones Dean Career Ed Practices Cris McCullough Dean, Policy Outreach & Alignment • Grant Monitors • Grant Processing Team • Grant Monitors • Data Team Division Staff Division Staff

11. Other State Level Bodies in the CCCCO Ecosystem • Board of Governors (BoG): formalizes policies; hires the Chancellor; bi-monthly public mtgs • Consultation Council: advises Chancellor on policies before they are advanced to the BoG; meets prior to BoG • California Community College League: represents the college CEOs (CEO board) and local trustees (Trustee board); does advocacy on behalf of CEOs and Trustee positions • Bodies where the VC of Academic Affairs serves as liaison: • Academic Senate of California Community Colleges • Chief Instructional Officer (CIO) leadership • Active Task forces: Open Education Resources; BA Task Force; SB 1440 Transfer Model Curriculum • A variety of union-related bodies who engage depending on the issue: CCA/CTA, CCC/CTE, CCE/CFT; CSEA; CCCI; FACCC • Bodies active in the workforce space active: • EDPAC/WEDPAC: advisory body for the VC Ton-Quinlivan’s division • CCCAOE: association of CTE deans and faculty focused on conferences, some policy advocacy; their Leadership Program is funded by VC Ton-Quinlivan’s division • VERATAC: committee of CTE field practitioners funded by VC Ton-Quinlivan’s division to solicit field feedback on data-related issues • Centers of Excellence for Labor Market Research: technical assistance providers funded by Vice • Aoe-all listserv: Each college identifies who gets the emails sent to this Occupational Educator listserv. Senders must be employees of the CCCCO to use this listserv. • There are a variety of workgroups and other bodies advising the CCCCO paired with the following : • VC of Tech/Research/Info System (TRIS): ARCC task force • VC of Student Support: Chief Student Support Officers listserv; a number of student success task forces • VC of Fiscal: Chief Business Officers listserv • VC of Governmental Relations • VC of Communications: Chief Information Officer listserv • EVC/General Counsel: Accreditation task force • Deputy Chancellor • Other California Community Colleges – Chancellor’s Office | 112 Colleges | 72 Districts | 2.6 Million Students

12. Division of Workforce & Economic DevelopmentCommunications Structure with the Field Brice Harris Chancellor Margo Turner DWM Communications & Website Support Key: Dotted boxes = grant funded roles Erik Skinner Deputy Vice Chancellor Programs Pam Daggon Coordination Support for EDPAC/WEDPAC & Extended Ops Team Van Ton-Quinlivan VC, Workforce & Economic Development (WEDD) Faye James Executive Assistant to VC Ton-Quinlivan Catherine Swenson Facilitator for Sector Navigator Deep Dives • VC Support, Select support for Deans • Support for select division-wide admin processes Linda Zorn Facilitator for Sector Navigator Deep Dives Debra Jones Dean Career Ed Practices Cris McCullough Dean, Policy Outreach & Alignment TBD Visiting Dean DMW Common Metrics • Grant Monitors • Grant Processing Team • Grant Monitors • Data Team • Architecture of data systems Kitty O’Doherty Facilitator for Consortia Deep Dives Division Staff Division Staff

13. Always find the most updated directory under Contact Us at DoingWhatMatters.cccco.edu Submit edits to this directory by following instructions found at the bottom of the page. California Community Colleges – Chancellor’s Office | 112 Colleges | 72 Districts | 2.6 Million Students

14. Find your Grant Monitor at the WEDD “Staff Directory” updated by Jeannine Clemons. California Community Colleges – Chancellor’s Office | 112 Colleges | 72 Districts | 2.6 Million Students

15. Colleges work locally. SNs coordinate across multi-regions while DSNs focus in-region on a sector. MULTI REGIONS LOCAL REGION STATE Community College Regional Consortia Chair/Vice Chairs (RCs) Deputy Sector Navigations (DSNs) Sector Navigators (SNs) Technical Assistance Providers (TAPs_ Community College Chancellor’s Office Staff (CCCCO)

16. SNs serve as first contact for both employers and the system: coordinate, leverage & connect-the-dots. ? Northern South Central Bay Area Inland Empire San Diego / Imperial LA/Orange Central / Valley Mother Lode

17. SN/ DSNs are the specialists. RCs are the generalists. Employers prefer to work w specialists when possible. ? Northern South Central Bay Area Inland Empire San Diego / Imperial LA/Orange Central / Valley Mother Lode

18. SNs/DSNs/RCs should pull in TA Providers as is needed to help achieve outcomes. ? ? Northern South Central Bay Area Inland Empire San Diego / Imperial LA/Orange Central / Valley Mother Lode

19. Navigating the local 112 community colleges and their district offices: For who’s who at each of the 112 colleges, order directory online at : http://bit.ly/13qTp1L Extended Operations Team: Ask VC Ton-Quinlivan’s assistant for your one copy Free online version: http://www.ccleague.org/files/public/CCDir2013web.pdf Find which colleges belong under which economic region under the “Give Priority” section of the DoingWhatMatters.cccco.edu site. California Community Colleges – Chancellor’s Office | 112 Colleges | 72 Districts | 2.6 Million Students

20. Look under Resources for standard communication toolkits, inserts, and other helpful content California Community Colleges – Chancellor’s Office | 112 Colleges | 72 Districts | 2.6 Million Students

21. Buddy system for grantees • SNs to be peer-mentored by Linda Zorn. • RCs to be peer-mentored by Kit O’Doherty. • TAPs to be peer-mentored by Catherine Swenson. • DSNs to be mentored by SNs. • Consortia members to be mentored by their RCs. • All grantees also have their CCCCO Grant Monitors (see slide 7). California Community Colleges – Chancellor’s Office | 112 Colleges | 72 Districts | 2.6 Million Students

22. Doing What MATTERS for Jobs & the Economy Framework for California’s community colleges GIVE PRIORITY 1A. Consider labor market needs when making local decisions: budget, courses, programs. 1B. Decide on program capacity as a region. MAKE ROOM 2. Retool programs that are not working or not meeting a labor market need so that students can study what matters. STUDENT SUCCESS 3A. Braid funding and advance common metrics in CCCCO RFAs. 3B. Strengthen regions with four skillsets: data mining, convening, technology, and curriculum approval. INNOVATE 4. Solve a complex workforce training need so that our system can better deliver for employers and sectors. California Community Colleges – Chancellor’s Office | 112 Colleges | 72 Districts | 2.6 Million Students