10 likes | 196 Views
Remote Support Component Remote Supportability for SAP Business Objects Enterprise. System monitoring & analysis platform Alternative to Solution Manager, lower cost of ownership SAP BusinessObjects Enterprise XI 3.1 SP2 and higher supported
E N D
Remote Support ComponentRemote Supportability for SAP Business Objects Enterprise • System monitoring & analysis platform • Alternative to Solution Manager, lower cost of ownership • SAP BusinessObjects Enterprise XI 3.1 SP2 and higher supported • No additional fee with a valid SAP maintenance contract • Reduces time to resolve customer messages • Auto updates with bug fixes for itself Functionality • SAP EarlyWatch Alert reports • Proactively detect issues • Root Cause Analysis via Wily Introscope • Investigate current issues More info • http://service.sap.com/rsc • Watch the video • Sample EWA report • Solution Brief