Welcome to Prime Logistics

1. Welcome to Prime Logistics www.primelogistics.co.uk

2. Who We Are Prime Logistics International Ltd. Founded: November 2002 Privately Owned : Ray Crawford Offices: Heathrow Branch - Ashford, Middlesex Leeds Branch - Baildon, W Yorks www.primelogistics.co.uk

3. Introduction Prime Logistics was founded on the premise that our success would come through employee retention and by forming long lasting partnerships with our vendors and clients. Our investment is in retaining the proper tools to be successful: • Quality Knowledgeable Employees • State of the Art IT Platform • Employee Profit Sharing www.primelogistics.co.uk

4. International Import & Export Customs Brokerage Express Courier Economy & Express Europe Road LCL & FCL Ocean Import & Export Export Compliance Full Truck Load Domestic Same Day / Next Day & Late Night Service AM / PM & Timed Delivery / Collections Full Truck Load Warehousing & Stock Control Special Distribution Multi Point Pick-Up, Consolidation & Distribution White Glove Specialised Delivery Inside, Uncrate, Debris Removal, Light Assembly Retail Appointment Delivery Mass merchants, DC’s, mall/retail Tradeshow Schedule Management On Site Presence Prime Services www.primelogistics.co.uk

5. 24 x 7 Customer Service Ensures constant shipment monitoring and immediate customer communication Milestone Monitoring Centralized account management responsible for shipments from PICK UP to POD Multi tier monitoring system Operations Accountability Experts familiar with your account criteria will make the final decision in an event of a service challenge Proactive Corrective Actions Single operational platform Centralised Accountability Operation www.primelogistics.co.uk

6. Prime Process Driven Operation • Standard Operating Procedures • Dictated by each customer’s individual requirements (Communication, Product Handling, Billing…) • Quality Control Process • Managed and measured though KPIs • Internal root cause analysis and corrective action reports (CAR) • Accountability • From pick up to POD, with all milestones electronically and/or verbally communicated immediately • We want to ensure that you know of a challenge from our team and not your customer • Cost Savings Through Creative Solutions • Because we understand that if we don’t someone else will. www.primelogistics.co.uk

7. Prime Web Tools • Shipment despatch, document creation, POD with track & trace • Digital signatures, and other relevant documents (i.e. PL, CI, Photos…) • Shipment status milestones displayed with shipment-specific text and ETA’s, POD and billing information • Automated pre-alerts sent to multiple contacts (user-defined) • Complete report writer, including trend and cost analysis www.primelogistics.co.uk

8. Active / Custom Workbench www.primelogistics.co.uk

9. Status Notifications www.primelogistics.co.uk

10. Scanned Documents Documents will be attached to each Shipment & Saved for 3 months www.primelogistics.co.uk

11. What Sets Prime Apart? – Specialised Services Creative Processes & Constant Improvements – • Trend Analysis • On Time Performance, Theft, Damage, Labor Compliance… • Historical Data • Key Performance Indicators (KPI) • Corrective Action Report • In Depth Root Cause Analysis • Internal Management Alerts • Highlights Repetitive Requirements • Eliminate Exceptions • Supplement Standard Operating Procedures • Pictures (P/U, Recovery & Delivery) • Heighten Visibility • A step beyond POD to ensure against future damage claims www.primelogistics.co.uk

12. Trend Analysis (KPI) www.primelogistics.co.uk

13. Trend Analysis – On Time Delivery www.primelogistics.co.uk

14. Trend Analysis (Historical Data) Note the time picture was taken Note the time this picture was taken www.primelogistics.co.uk

15. Corrective Action Report – In Depth Root Cause Analysis www.primelogistics.co.uk

16. Internal Management Alerts • Alerts are attached to accounts that automatically pop up for Prime operations personnel. • Prime systems proactively warns employees of management alerts regarding special operating procedures www.primelogistics.co.uk

17. The Prime Competitive Advantage • Information Technology is a cornerstone of Prime’s competitive advantage. The user-friendly and advanced web-based solutions enable our clients to tender, view and manage shipments on a “real time” basis. Prime will always endeavor to remain with the industry leaders in data visibility and information management through our constant IT advancements. • In depth analysis and understanding of our customer’s expectations and your customer’s expectations drives Prime’s detailed and mutually agreed Standard Operating Procedure document which ensures a Quality Control Process as the driver of our effective and consistent services. The SOP is a working document which will evolve with the account management. • Flexible solutions in a constantly evolving market • All our people care and take great pride in Prime and in our customers success www.primelogistics.co.uk

18. Prime References • AME Bioscience • Online Stock Control • Perishable/Temperature Controlled Shipping • Pharmaceutical Products • Time Conscious Worldwide Shipping • Unilever • One off R & D Samples • Perishable Time Conscious Shipping • UK Sameday Transportation • Royal Society of Chemistry • Periodicals and literature • UK, European and Worldwide Exhibitions • Micron Consumer Products • High Value product • Worldwide Import and Export Distribution • Cross docking and shipping in USA & Far East • Arrow Intechra • Security Conscious Shipping • White Glove UK & European collection/delivery service. • Inventory recording and stock control • Asylum Research • Very High value apparatus • Worldwide Import & Export Shipping • Time specific shipping • White Glove Deliveries www.primelogistics.co.uk

19. Thank You! www.primelogistics.co.uk