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Total Cost of Ownership for PeopleSoft Applications. Panel Discussion Session 101820. Agenda. Introductions. Carmen Mazza Manager of HRIS and Payroll Securian Financial Group Carmen.mazza@securian.com 651.665.3659 Paul Brand HRIS Technology Manager Wells Fargo Bank
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Total Cost of Ownership for PeopleSoft Applications Panel Discussion Session 101820
Introductions • Carmen Mazza • Manager of HRIS and Payroll • Securian Financial Group • Carmen.mazza@securian.com • 651.665.3659 • Paul Brand • HRIS Technology Manager • Wells Fargo Bank • Paul.a.brand@wellsfargo.com • 612.316.1518
Wells Fargo is… • #1 in deposits among US banks. • #1 in market capitalization among US banks. • #4 in assets among US banks. • #1 in mortgage origination and servicing. • #1 in philanthropy among all US companies. • #12 in revenue among all US companies.
Wells Fargo’s Environment • Implemented PeopleSoft HCM in 1993 (v. 2.0) • PeopleSoft release 8.9, PeopleTools: 8.52 • HR, NA Payroll, Ben Admin • Heavy-duty employee self-service • Manager self-service (custom) • Talent Acquisition Manager and Candidate Gateway • Employees on Payroll (NA): 277,000 • Heavily customized for compliance and volumes
Securian Financial Group is… • Subsidiary of Minnesota Mutual Companies • Founded in 1880 in St. Paul • Provides Financial Services including • $343 billion of life insurance in force • $20 billion in assets under management
Securian’s Environment • Implemented PeopleSoft in 1998 • PeopleSoft release 9.1, PeopleTools: 8.50 • HR, NA Payroll, Base Benefits & Ben Admin • Employee self-service - eBenefits, eProfile, ePay, • Manager self-service (custom) • Talent Acquisition Manager and Candidate Gateway • Employees on Payroll: 3,700 • Moderate customizations
What is TCO? • TCO represents the organization’s complete financial exposure • Typically expressed in dollars per unit, such as employee.
Why is TCO important? • Options comparison • Benchmarking • Evaluating impact of changes over time
How do we calculate TCO? • Units • Inputs • Denominators • Value for cost
Wells Fargo’s TCO Formula: HCM Labor + Mainframe + Middle Tier + Licensing Active employees (ALP) • Labor = Wages + bonus + training + load (Salary * 0.29) for app and support teams. • Mainframe Cost = allocation for all MF data center costs, including operations staff, electricity, MF utility licensing… • Middle Tier = HW/SW for app, web, and load balancing. • Licensing = maintenance only. License fully depreciated.
Wells Fargo’s TCO Formula: HCM Labor + Mainframe + Middle Tier + Licensing Active employees (ALP) $9.2MM + Mainframe + Middle Tier + Licensing 277,000 ALP = $65.22 per EE per year
Securian’sTCO Formula: HCM Salaries + Direct Expenses + Indirect Allocations + IT Services # of W2s • Salaries = HRIS & Payroll processing functions. • Direct = Software maint., consulting, travel, misc. • Indirect = Rent, Benefits, misc. overhead • IT Services = app development, devices, phones, processing & storage.
What about value? • What does your organization get for its money? • Quality of service • Scope of service • Functions supported • # of interfaces • Cost & risk avoidance • Lean function staffing • Strategic Considerations • Valuable opportunities • Distraction from mission
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TCO Session 101820 • Carmen Mazza • Manager of HRIS and Payroll • Securian Financial Group • Carmen.mazza@securian.com • 651.665.3659 • Paul Brand • HRIS Technology Manager • Wells Fargo Bank • Paul.a.brand@wellsfargo.com • 612.316.1518