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Capstone

Capstone. TQM/ Sustainability. Process Management. TQM Initiatives. TQM/Sustainability Impacts. Where to spend money?. For sustainable strategic advantages Examples: High end differentiation Concurrent engineering, QFD, UNEP Green programs, etc.

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Capstone

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  1. Capstone TQM/ Sustainability Gary Whitney

  2. Process Management

  3. TQM Initiatives

  4. TQM/Sustainability Impacts

  5. Where to spend money? • For sustainable strategic advantages • Examples: • High end differentiationConcurrent engineering, QFD, UNEP Green programs, etc. • Low cost leaderCPI, JIT, Benchmarking, channel support, etc. • Market share phase twochannel support, JIT, CPI

  6. How much money? Diminishing returns Ineffective Optimum in one year

  7. How much cumulative money? Results in two or three years. Results 5,000,000

  8. TQM Decision Entry Enter tentativedecisions here. See range ofpossible resultshere

  9. TQM Summary • Select initiatives that reinforce your strategy to create sustainable competitive advantage. • Optimize spending levels • Well selected TQM spending will definitely pay off!

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