1 / 13

Progress update- Integrated Care Teams

HealthNet progress update from June 2015 by Mark Girvan, North of England Commissioning Support., including implementation phases, international best practices review, development meetings, internal processes integration, evaluation metrics, satisfaction surveys, and future steps for the project in Hebburn and Jarrow.

russellbarbara
Download Presentation

Progress update- Integrated Care Teams

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Progress update- Integrated Care Teams HealthNet June 2015 Mark Girvan North of England Commissioning Support

  2. Cons. Memory Cons. Geriatrician CM GP Alzheimer's Society Patient & Partner Age UK DN Care Provider ICT ACT SW

  3. Progress update • Prototype ‘live’ from 20th November within Hebburn • Phase II roll out to Jarrow 1st April 2015 • Continued to review international best practice- New Zealand delegation • Completion of a number of organisational Development meetings • Internal referral processes • Internal communication processes • Integration of delivery team II • Local, regional and national recognition

  4. Evaluation metrics • Patient/carer experience • Staff satisfaction (survey) • GP satisfaction (survey) • No of quantitative measures: • Reduced reliance on hospital • Reduced number of contacts

  5. How satisfied are you with the current model of service delivery for community nursing and social care teams? 0 = extremely unsatisfied , 10 =extremely satisfied

  6. To what extent does the current service deliver seamless patient/client care? 0= extremely fragmented, 10 = extremely seamless

  7. How would you rate morale within your current team? 0= extremely low, 10= extremely high

  8. INSERT VIDEO

  9. Next steps • Implement borough wide roll out in summer 2015 • Identify additional opportunities for expanding the model • Continued to monitor impact • Promote our work and raise awareness of South Tyneside's success!

More Related