Florida Library Association Annual Conference May 2, 2013

1. New Possibilities and Partnerships Florida Library Association Annual Conference May 2, 2013

2. What We’ll Cover 2 • FLVC Overview and Update • Programs and Services Update • Questions

3. FLVC Overview and Update Don Muccino Executive Director

4. Creation of FLVC 4 Created in July 2012 through the merger of four longstanding academic support organizations: • College Center for Library Automation • Florida Center for Advising and Academic Support (FACTS.org) • Florida Center for Library Automation • Florida Distance Learning Consortium

5. Purpose 5 • Provide statewide support services to Florida’s public universities and colleges • Facilitate cross-institutional collaboration • Expand access to rich library collections and to online teaching, learning, and research tools that help all students complete their educational goals and succeed in the workplace

6. Vision 6 The indispensable, one-stop, online resource for all students, faculty, and staff to discover, research, and access public postsecondary information, resources, services, courses, and programs

7. 2012-13: A Year of Transition 7 Focus has been on formation of organization and integration of legacy services. • Selected Executive Director, contract institution, and main office location • Formed Board of Directors and advisory groups • Launched FLVC.org • Established internal strategic initiative teams to manage project portfolios

8. Governance and Advisory: A New Model

9. Governance and Advisory Structure SUS and FCS Chancellors Board of Directors Members Council on Distance Learning and Student Services Members Council on Library Services

10. Library Services Advisory Structure 10

11. A Look at the Year Ahead

12. Legislative Directives 12 New and continuing legislative directives for FLVC: • Create unified help desk • Promote FLVC resources • Enhance FLVC.org website • Redesign distance learning catalog • Consolidate hardware resources to state data center

13. Programs and Services Update Lucy Harrison Director of Library Services

14. Single Discovery Tool 14 • Colleges currently use Primo; universities use Mango and others • Select and implement shared, statewide discovery tool • Discovery Tool Selection Task Force underway: • RFI released to Members Council in mid-May • RFI released to vendors in June • Vendor demos in July • Recommendation in early fall

15. Single ILS 15 • Currently on separate systems (both operating Aleph) • Select and implement single, next-generation ILS • Next steps: • Aleph platform consolidation • Marketplace scan • Next-generation ILS Task Force

16. Statewide E-Resource Licensing 16 • Colleges and universities currently have separate processes • Establish statewide process for acquiring e-resources (from FLVC funds and group licensing) • Distance learning resources now in the mix • Collections/E-Resources Licensing Task Force

17. E-Resources Task Force 17 April: E-resources survey May: Analyze results, gather pricing, create scenarios June 3: Members Council reviews and recommends scenario June 12: Board approval

18. Single Help Desk 18 • Disparate help desk processes and support currently exist • Consolidate into a single help desk for all FLVC customers and services, using next-generation customer relationship management software • Next steps: • Consolidate all distance learning and advising support services • Consolidate help desk systems into CRM • Consolidate university library support services

19. Common Digital Platform 19 • FLVC currently supports multiple platforms • Establish single platform for all library needs • Next steps: • Continue development of Islandora • Create a platform evaluation • Work with Digital Initiatives Standing Committee to coordinate platform capabilities with needs • Work with Members Council to determine library needs

20. Florida Academic Repository (FLARE) 20 • Create shared storage for commonly held materials • Next steps: • Adapt university Aleph software during spring/summer 2013 • Full functionality available in summer 2013 • Continue to work with UF and Statewide Storage Task Force

21. Other Key Initiatives 21 • Distance learning course catalog • Enhanced FLVC.org site • College and Career Readiness Evaluation

22. Moving Forward

23. Key Planning Dates 23 May 13 FLVC develops proposed annual goals and project list for 2013-14 May 21 Members Council on Distance Learning and Student Services meets; provides feedback June 3 Members Council on Library Services meets; provides feedback June 12 Board of Directors meets; adopts 2013-14 Annual Plan and approves 2014-15 budget request June 18 Chancellors approve final 2013-14 Annual Plan and 2014-15 budget request

24. Communication 24 • Help Desk(s) • Advisory Groups • Discussion Lists • Updates • Surveys • User Meetings • Caveat: Sunshine Law

25. Unprecedented Opportunities 25 • Leverage student, distance learning, and library services across all of Florida public higher education • Enhance student and staff access to institutional resources • Provide new models of service delivery • Design and implement new technology infrastructures • Blend state and institutional services that benefit Florida’s higher education students and faculty

26. Questions?