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OEMBA Information Systems Course . James R. Coakley PhD, Accounting Information Systems Minor in Statistics and Computer Science MBA BS, Math/Computer Science. Course Topics. How derive? Review course syllabi in other Executive Education MBA programs ListServe for IS Educators
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OEMBAInformation Systems Course James R. Coakley PhD, Accounting Information Systems Minor in Statistics and Computer Science MBA BS, Math/Computer Science
Course Topics • How derive? • Review course syllabi in other Executive Education MBA programs • ListServe for IS Educators • Discuss with area CIO’s and IS Executives • What should your peers know about IT? • Focus on emerging issues and trends • Where are we going vs where we have been
Course Topics • Topical areas: • IT Framework – terminology • Enterprise-wide Systems • ERP • Knowledge Management • Extended Enterprise • SCM (briefly) • CRM • Management of IT • Security • Privacy and Ethics
Schedule • Week 1: IT Basics and Framework • Guest Speaker: Ben Berry, CTO Providence • What’s going on in the wireless world? • Week 2: ERP • Guest Speaker: Barry Brunetto, Blount • In the middle of an SAP implementation • Week 3: Field Trip to Tektronix • Week 4: KM and CRM • Guest Speaker: Pat Booher, Siebel • What is CRM and why should you care? • Week 5: Security and Ethics • Guest Speaker: Michael Anderson, New Technologies, Inc • Corporate Identify Theft
Evaluation • Individual Class Synopses • Focus on “take-aways” • How do these concepts and issues affect you? • Identify three different lessons from the class session that affects you and your organization • Discuss how your organization: • Could benefit from implementing new concept • Could benefit by not pursuing the concept
Evaluation • Team Synopsis • 4 cases, multiple readings • 7 teams • Each team will be assigned two readings/cases to summarize • Reading: Overview reading and capture main points. Identify critical insights and lessons learned. • Case: Overview case and summarize critical issues • The class will use the case to discuss these issues, so the team should provide background on the issues – not solutions to the case • Each team member should present at least once • Teams must choose two different topics • Should not choose two ERP articles
Case/Reading Assignments • Week 2: These are all ERP related • “Putting Enterprise into the Enterprise System”, HBR article • “The ABCs of ERP”, CIO paper • “Cisco” case • “Tektronix” case
Case/Reading Assignments • Week 4: KM and CRM • “Data to Knowledge to Results” • “Eleven Deadliest Sins of Knowledge Management” • “What is Your Strategy for Managing Knowledge” • “A Framework for CRM” • “Buckman Laboratories” case • “Bush Boake Allen” case
Case/Reading Assignments • Week 5: Security, Ethics, and Wrapup • “Management’s Role in Information Security” • “Emerging Issues in Ethics” • “Electronic Monitoring” • “Assessing Your Organization’s Innovation Capabilities”
Synopsis Allocation • Please provide ordered list of top 5 choices for your team • Please indicate week and article.