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Predictive Dialer. BY UPLINK COMMUNICATIONS. Do I need DIALER Really ?. When you are Dialing Manually ::
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Predictive Dialer BY UPLINK COMMUNICATIONS Growing through Excellence www.easydialnow.com
Do I need DIALER Really ? • When you are Dialing Manually :: In 8 hrs, you dial out maximum 200 numbers and out of 200 , 160 will be Answering Machine. So, actually talk calls will be 40 or may be less and out of 40 , how many sales can one expect ? • When you are using Dialer ::In 8 hrs, you dial out minimum 600 numbers and out of 600 , Actual talk calls will be 500 or may be more and out of 500 , how many sales can one expect ? REAL DIFFERENCE is 40 Connect calls and 500 Connect calls !!! Growing through Excellence www.easydialnow.com
Doesn’t Require Lease Line • Doesn’t Require Audio Code • Doesn’t Require High End Headset • Doesn’t Requite High End Server • Doesn’t Require any Hardcore Technical Person to Handle it • 100% Premises based and NOT Hosted Dialer • Doesn’t cost Crores / Lac AND Doesn’t incur any Monthly Charge • Improve your Center and Agent performance / productivity by 4-5 times Are you looking for a DIALER which : If your answer to above questions are YES, then this presentation is for YOU ! Growing through Excellence www.easydialnow.com
MAIN Feature List : • NOT Hosted but its a Premises Based Dialer which means 100% your own control. • Answering Machine Detection at 90%. • Our Dialer DOESNT need Audio Code. • Our Dialer DOESNT need Lease line if you are dialing with 8-10 seats. • Broadband works fine and perfectly. • Our Dialer Supports G729 Codec which consumes Minimum Bandwidth. • 100% Recording Supported • Pace SETTING at 1:9 • Remote and Live Barging Possible. • Remote Login Possible for Agent and Administrator. • Agent can dial from home also. • Doesn't need High End Headsets. Simple Multimedia Headset works perfectly. • No need of very High End SERVER. Simple Intel Core 2 Duo works perfectly. • Do NOT need any Technical Person to handle dialer. Even MD or Chairman can handle it as its so easy to use. • Extremely Low ONE TIME Cost per seat • No Monthly Charge ever Growing through Excellence www.easydialnow.com
Manual and Predictive Dialing Comparison Growing through Excellence www.easydialnow.com
Agent Front End Interface Growing through Excellence www.easydialnow.com
EasyDialNOW Live Reports Screen(In one of the center , where 18 agents are logged with 11 on call . In the background dialer is trying to dial out 17 calls) Growing through Excellence www.easydialnow.com
90% Answering Machine Detection PROOF Dialer threw 486 calls to an Agent, and out of 486 calls ONLY 35 Answering Machine (A) hit the Agent , which is less than 8% which means 92% Answering Machine (A) DETECTION. Growing through Excellence www.easydialnow.com
Hardware Recommendation Client should provide the following components: • Intel(R) Core(TM)2 Quad CPU Q8400 @ 2.66GHz • Motherboard : Intel E7230 or higher Server Chipset • 4 GB DDR2 RAM • 500 GB SATA or higher • 100/1000 Lan Card , Quantity : 2 • Plantronic 400 DSP Headset Note : 50Kb /seat of internet connectivity must be available for using VOIP min Growing through Excellence www.easydialnow.com
Few Prestigious Client List(List NOT Exhaustive) Growing through Excellence www.easydialnow.com
EasyDialNOW Support • Any Monthly Fee ? : NO - NO - NO • Payment Terms : 100% Advance • Support : Free online (remote login) support. Client will have to make sure that good connectivity (Internet) is available for online support. • Minimum Seats : 10 seats Growing through Excellence www.easydialnow.com
CONTACT US • EasyDialNOW ,Uplink Communications ,148 , Jessore Road,Kolkata – 700 028 • Call / SMS on 9831541820 • Email us at easydialnow2001@gmail.com • Chat with us : Yahoo / MSN / GTalk : ucoms2001 • Visit us : www.easydialnow.com Growing through Excellence www.easydialnow.com