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IT Roundtable

IT Roundtable. Background, Ideas, Directions, Connections Cliff Kettemborough, Ph.D., Lead Faculty, IS Project Manager, JPL-NASA Part-time Professor and IT Consultant http://newton.uor.edu/FacultyFolder/CKettemborough/CKettemborough.html E-mail: crk@uor.edu Telephone: 818-354-5992.

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IT Roundtable

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  1. IT Roundtable Background, Ideas, Directions, Connections Cliff Kettemborough, Ph.D., Lead Faculty, IS Project Manager, JPL-NASA Part-time Professor and IT Consultant http://newton.uor.edu/FacultyFolder/CKettemborough/CKettemborough.html E-mail: crk@uor.edu Telephone: 818-354-5992 CRK

  2. Introduction • What is IT? • A Historical Perspective… • Computer Engineering • Computer Science (CS) • Business/Computer Information Systems • Information Systems (IS) • Information Technology (IT) • Information Center (IC) CRK

  3. Why do we “care” about IT? • Technology-driven society • Knowledge-based society • Data->Information->Knowledge->Wisdom • Dr. Peter Drucker: • “In the future, the wealth of a nation is not going to be measured by physical assets, but by knowledge; and the knowledge to transform knowledge into more knowledge.” • Bill Gates’ 12 Rules… CRK

  4. Bill Gates' NEW RULES* - "In the NEW ORGANIZATION, the worker is no longer a cog in the machine." 1. Insist that COMMUNICATION flow through e-mail. 2. Study sales data ONLINE to share insights easily. 3. Shift KNOWLEDGE WORKERS into high-level thinking. 4. Use digital tools to create VIRTUAL TEAMS. 5. Convert every paper process to a DIGITAL PROCESS. 6. Create a DIGITAL FEEDBACK LOOP. 7. Use digital tools to ELIMINATE SINGLE-TASK JOBS. 8. Use digital systems to route CUSTOMER COMPLAINTS immediately. 9. Use digital communication to REDUCE THE BOUNDARIES. 10. Transform every business process into JUST-IN-TIME DELIVERY. 11. Use digital delivery to ELIMINATE THE MIDDLE MAN. 12. Use digital tools to HELP CUSTOMERS solve problems for themselves. * - Gates, William H., III. (1999). Business @ The Speed of Thought: Using a Digital Nervous System. Warner Books. CRK

  5. E-Economy • Virtual Organizations • Globalization • E-Commerce • Solar System, “Galactic” Internet • Consequences CRK

  6. Tactical and Strategic Direction • Business Leaders • Andy Grove, Intel Corp.’s CEO & president • “In the future all companies will be Internet companies or no companies.” • Technology Planning • Business-driven • Emphasis on: • Knowledge Systems • Training/Education • Process- and Quality-Driven CRK

  7. Conclusions • Choices? • Further information - my Web site http://newton.uor.edu/FacultyFolder/CKettemborough/CKettemborough.html • My books are coming… • My part-time consulting firm – a provider of: • IT Solutions • Knowledge Management • Education and Training • Core Competencies development CRK

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