Canadian Cancer Society Quebec Division

1. Canadian Cancer SocietyQuebec Division

2. Our Mission • The Canadian Cancer Society is a national, community-based organization of volunteers, whose mission is: • The eradication of cancer • The enhancement of the quality of life of people living with cancer

3. Our 5 Priorities Fund cancer research Provide information to anyone living with cancer Support cancer patients and their loved ones Prevent cancer Advocate on cancer issues

4. Our Structure The CCS has divisions in 10 Canadian provinces The Quebec Division has 14 regional offices: • The CCS also has service centres in certain regions

5. Support Services • Material assistance • Financial assistance • Jacques-Cantin Lodge • Psychosocial support • Information

6. Material Assistance Program Types of services offered free of charge to cancer patients residing in Quebec only: Dressings and related supplies: Are offered to patients who live at home and who are not under the care of a CLSC or hospital A request form must be duly signed by a health professional Postal service provided for shipped orders and renewals (form included in the shipment box) Loans of wigs and scarves ($20 deposit) Temporary breast prostheses

7. Full or partial reimbursement on the following, providing certain income criteria are met: Travel expenses Parking fees Made-to-measure orthopaedic stockings, compression garments and mastectomy bras Colostomy bags for temporary colostomy patients Wigs Disposable underwear Preventative treatments for lymphoedema Financial Assistance Program

8. Jacques-Cantin Lodge • For people who are: • Receiving treatment • Autonomous • 29 rooms (private or semi-private) • Low-cost lodging • Complete lodging, including meals • Transportation to treatment centres • Weekend respite program 5151 de l’Assomption Blvd., Montréal, Quebec

9. CANCER J’ÉCOUTE Psychosocialsupport1 888 939-3333cancerjecoute@quebec.cancer.ca Monday to Friday, 8 am to 8 pm Service in English and in French Interpreter services available

10. The Cancer J’écoute Team • Counsellors: University education in humanities or in psychology and experience in the health sector. Intensive 6 week training at the CCS followed by ongoing training. • Professionals: Basic training offered by the CCS on cancer and our services. Ongoing training. • Volunteers: Selection process, 2-4 day basic training. Ongoing training. Supervision.

11. For cancer patients and their loved ones: Phone matching with a volunteer trained in active listening who has lived through a similar cancer experience (cancer patients and caregivers) Phone matching with a professional trained in a specific area Cancer J’écoute Services

12. Monthly support groups: open meetings where cancer patients and their caregivers can share their experiences and discuss specific topics Visualization workshops: closed meetings for patients Art expression workshops: closed meetings for cancer patients and their caregivers Conferences Regional Office Activities

13. CANCER INFORMATION SERVICE 1 888 939-3333 info@cis.cancer.ca Monday to Friday, 8 am to 8 pm Confidential, free and multilingual

14. University education in health sciences Initial, full-time, in-depth training in: Oncology Public communications Use of CCS tools and knowledge Ongoing training Information Specialists

15. For who? For everyone Why? Questions on cancer Publications Refer people to services in their community How? Supportive of the health professional team/patient relationship Provide information that is based on facts, not opinions (no medical opinions or advice) Ongoing quality control process

16. Dialogue, including 3 databases: The Canadian Cancer Encyclopedia Community Services Locator Publications CIS Tools

17. CIS Tools - Dialogue

18. The Canadian Cancer Encyclopedia

19. Community Services

20. Some 55 publications produced by the CCS Available in English and in French Free of charge Publications

21. New Online Community: http://www.cancerconnection.ca

22. Information and support service for Quebecers who want to quit smoking References to quit smoking centres and the J’arrête Web site: www.jarrete.qc.ca 100% financed by the Quebec’s ministère de la Santé et des Services sociaux (MSSS). Part of the Plan québécois d’abandon de tabagisme (PQAT). Jointly managed by the CCS and the Conseil québécois sur le tabac et la santé Partnerships: Quit to Win ! Challenge Smoke-Free Family Montreal’s Direction de santé publique CHUM Laval’s Cité de la santé

23. Support and information agents: • Humanities graduates • 6 week basic training on smoking and CCS services • Ongoing training

24. Web site Documents Brochures Kit Online Community

25. Cancer: a Societal Issue • In 2010, in Quebec: • 45,200 new cases / 20,300 deaths • The most prevalent cancers: breast and prostate • The deadliest cancer: lung • Cancer has been the leading cause of death in Quebec since 2000. • As our population ages and increases, we are facing a true crisis.

26. Financial results in Quebec: $27.6 M in 2009-2010 Breakdown of program and service expenses • 20%: Research: 59 projects in Quebec • 16.6%: Support: Cancer j’écoute, material and financial assistance, Jacques-Cantin Lodge • 10.8%: Prevention: J’arrête helpline, screening programs, campaigns (sun protection, diet, etc.) • 9.8%: Information: Cancer Information Service (CIS), brochures and Web site • 5.8 %: Financial resource development • 5.1%: General expenses • 1.9%: Advocacy: tobacco control, colorectal cancer screening, financial support for caregivers, palliative care