https:// mykingston .kingston.ac.uk

1. https://mykingston.kingston.ac.uk 2013/14

2. COMPUTING Learning spaces RESOURCES ADVICE & SUPPORT

3. https://mykingston.kingston.ac.uk YOUR STUDENT id Please carry your ID card at all times: You need it to borrow books You need it to print, copy and scan You may need it for access You need it to use LRC Night Opening

4. MY KINGSTON My Kingston is your online guide to everything you need to know about student life and the support available to you. It also provides access to StudySpace, library resources, email, the StudentHUB and much more.

5. https://mykingston.kingston.ac.uk StudentHUB is an online student support tool which has been developed to offer students access to support services on a 24/7, year-round basis.  studenthub Log on via My Kingston to view frequently asked questions (FAQs) and submit enquiries to our expert staff who are trained in their specific field and ready to help.

6. https://mykingston.kingston.ac.uk Your guide Find out more in this guide, and others – available in LRCs and online on My Kingston

7. https://mykingston.kingston.ac.uk Learning spaces

8. https://mykingston.kingston.ac.uk On campus You can access a wide range of learning resources on campus in the LRCs and online via My Kingston. Learning spaces Online There are four LRCs. You are a member of them all and welcome to use each one. Nightingale Centre Kingston Hill Penrhyn Road LRC Penrhyn Road Esteve-Coll Centre Knights Park Camm Centre Roehampton Vale https://mykingston.kingston.ac.uk http://icat.kingston.ac.uk

9. Opening hours Learning spaces LRCs are open 7 days a week The largest LRCs are open all night during key teaching weeks October to June See My Kingston for details https://mykingston.kingston.ac.uk

10. https://mykingston.kingston.ac.uk Study zones Learning spaces Working alone or in a group? Different study zones are provided to match your needs. Please choose your zone carefully so that you do not disturb others.

11. Bookable group study rooms Group study Quiet study Learning cafes Silent study

12. https://mykingston.kingston.ac.uk RESOURCES

13. iCat You can find and access learning resources using iCat, the library’s online catalogue. RESOURCES http://icat.kingston.ac.uk

15. iCat 16,500 e-books 2000 print journals 420,000 books 38,000 e-journals Use iCat to search for books, journal articles, DVDs, videos, CDs, music scores, teaching resources, dissertations etc. Access databases, e-books and e-journals as well as your own borrower account. RESOURCES http://icat.kingston.ac.uk

16. http://icat.kingston.ac.uk Borrower account RESOURCES You can borrow up to 15 items using self service machines You will need your ID card and PIN – it’s the day and month of your birthday You can check your Library borrower account online via iCat You can reserve items that are on loan to others You can avoid incurring fines by checking your email for reminders You can renew online, by phone and using self service machines

17. COMPUTING https://mykingston.kingston.ac.uk

18. You’ll need your username and password to log in to the university network on campus and online. Logging in COMPUTING Your username is printed on your ID card: K1234567 Your password was sent to you: *!#?&$% You can change it at www.kingston.ac.uk/support

19. WIFI Campus PCs & Macs Mobile access Campus manager in halls

20. https://mykingston.kingston.ac.uk Printing Print Copy Scan COMPUTING

21. http://epayprinting.kingston.ac.uk Printing COMPUTING You can print, copy and scan You can credit your account online using EPay Print via My Kingston (Tools) Touch in using your ID card Remember to log out Printing defaults to double sided* PRINTING AND COPYING CHARGES: BLACK & WHITE A4 2.5p A3 5p COLOUR A4 40p A3 60p SCANNING IS FREE WIDE FORMAT PRINTING CHARGES: A2 = 2.25 A1 = £4.50 A0 = £9 * does not include wide format printing

22. https://mykingston.kingston.ac.uk Email COMPUTING Every student has a University email account Access it via My Kingston - there’s a link under Tools PLEASE CHECK REGULARLY

23. https://mykingston.kingston.ac.uk ADVICE & SUPPORT

24. https://mykingston.kingston.ac.uk Help in the LRCs ADVICE & SUPPORT • Ask at the LRC Help desks for: • - help with finding information • - help with passwords and printing • - information, advice and support • help with your borrower account • Staff out on the LRC floors can provide help and direction. They can help with a wide range of support including printing, using iCat and finding resources. • Look out for a variety of drop in sessions from some of the university’s support departments.

25. http://www.kingston.ac.uk/support Phone, email & online ADVICE & SUPPORT You can request help by phone email and online. Lines open: Monday to Friday 8am-5pm Tel: 020 8417 3355Email: servicedesk@kingston.ac.uk You can log a call online at any time via My IT support on My Kingston or at http://www.kingston.ac.uk/support

26. https://mykingston.kingston.ac.uk Follow us Library and IT services are provided by the University’s Information Services (IS) department. Keep up to date by following us on Twitter or reading Library News on My Kingston. ADVICE & SUPPORT

27. https://mykingston.kingston.ac.uk Access your subject blog to get news, guidance and information from your subject information advisors. The blogs will help you get the most out of the LRCs to help with your studies.​ ADVICE & SUPPORT SCAN THE CODE or go to: http://blogs.kingston.ac.uk/seclibrary

28. https://mykingston.kingston.ac.uk LRC Access Scheme If you have a disability you may be entitled to an LRC access card. This allows you to make use of additional services. To book your assessment please contact the disability advisors: disability@kingston.ac.uk ADVICE & SUPPORT

29. SEC TEAM ADVICE & SUPPORT

30. dIScover ADVICE & SUPPORT

31. ON THE MOVE? To find out more, SCAN THE CODE or go to www.kingston.ac.uk/gomobile

32. https://mykingston.kingston.ac.uk