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Social Media and Security: A look at what’s happening on campus. Bev Erickson Online Community Manager. SO - who are we dealing with ? Understanding the student population. Millennials – Generation Y. Are the most educated generation Lives are heavily impacted by technology
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Social Media and Security:A look at what’s happening on campus Bev Erickson Online Community Manager
SO - who are we dealing with?Understanding the student population
Millennials – Generation Y • Are the most educated generation • Lives are heavily impacted by technology • Grown up digital • The most connected generation
What else? • 90+% carry cell phones • 90% use the internet • 83% sleep with their cell phone next to them • 80% carry a phone for security • 75% have a social networking profile • 48% visit a social networking site several times a day
41% do not have a landline • 20% post videos of themselves online • They text five times more than adults, and… • 47% can text with their eyes closed!
Fast facts on social media • Facebook: 1.2 billion users • Twitter: 500 million users • YouTube: 1 billion users • WhatsApp: 300 million users • 72 hours of video are uploaded to YouTube every minute!
The Bad... Many dangers for our students themselves • Online bullying • Sexual harassment • Identity theft • Ability to gather information - birthdate, mother’s maiden name (search pictures, mother appears tagged with maiden name) etc. • General info gathering for sinister reasons. ‘I’ll give up some personal information if I get something in return”
Saying things they shouldn’t that could put them into risky situations
Dangers for our staff too Staff posting things about the university
The legal Implications • Anything posted to the internet is a legal document • You can never take back a post • Post can be deleted but they are never gone! • Some insurance companies use Facebook evidence • Growing trend in education to use social media to investigate • No more need for testimonials, just the posts in the news feed
The Ugly... There’s another trend:
declaring love • explicit sexual information • personal circumstances • SECURITY BREECHES!
The Good... How can we put these channels to good use in terms of campus security? • parking updates • weather alerts • road closures • fires • stolen cars • suspected criminals info
Identify the kind of message we are sending: • Emergency • Informational • Awareness campaign • Social media may be a great way to get the message out, but more importantly it is the BEST way to create discussion after initial information. • Two way communication! • Information void can lead to speculation and misinformation.
What should we be doing? • Work together • Use the channels and platforms we have access to • EDUCATE our students and staff how to use the channels appropriately • Spread the good news with the bad!