Welcome! This web conference will begin at 3:30 PM Eastern Time.

1. Welcome! This web conference will begin at 3:30 PM Eastern Time. If you have not already done so, please “sync” your telephone and computer as detailed in the “voice connection” tab in the bottom right-hand corner of your screen.

2. Access Speakers William G. MargaritisCorporate Vice President, Global Communications and Investor Relations, FedEx Hildy TeegenDean and Professor of International Business, The Darla Moore School of Business, University of South Carolina Moderator Maureen ScullyAssistant Professor, UMASS Boston College of Management

3. Greater Access: Critical to the global market November 12, 2009

4. Increased Access to goods and services is the key to prosperity for people, businesses and nations The independent research firm SRI found that as the level of Access increased, so do the opportunities for people. Conversely, when Access decreases, so does opportunity. Stakeholder Research Analysis Access Teaching Module October 26, 2014

5. Kaenon Sunglasses: A Global Startup Stakeholder Research Analysis Access Teaching Module Access to world markets means that anyone can compete globally. “A lot of startups don’t span the world. But with one loading dock and FedEx, we were born global.” Darren Rosenberg, Kaenon Polarized October 26, 2014

6. Access improves the overall quality of life Stakeholder Research Analysis Access Teaching Module • Without a market to sell their baskets, the weavers of Rwanda lived an impoverished life • Because of the Access provided by Macys.com, FedEx and Fair Winds Trading, traditional hand crafted baskets can be brought to markets worldwide • With Sales topping $1.5M (US) by 2007, more than 2,500 weavers now earn nearly twice the national average income in Rwanda October 26, 2014

7. As countries such as China open up to new businesses, economies become more developed Stakeholder Research Analysis Access Teaching Module • 1981, East Asia: • In the world’s poorest region 80% of the population lived on less than $1.25 per day • As of 2005 in the same region: • Largely due to the reduction of poverty in China, the number of individuals living on less than $1.25 has decreased to less than 20% October 26, 2014

8. Access creates opportunities and solves problems in the marketplace FedEx uses Access to provide a solution for a customer. chumby : a device that looks like a touchscreen iPod crossed with a leather-clad beanbag. It flashes Facebook updates, Internet radio playlists and just about any digitized information. The devices are manufactured in China and shipped via FedEx—from Shenzhen, China to Hong Kong to Anchorage to home. People can watch via FedEx tracking number their order in transit. Devices are made to order. Chumby owns no factory, no warehouse and no supply chain services. They depend on facilities and services in China and shipping from FedEx. Stakeholder Research Analysis Access Teaching Module October 26, 2014

9. Access creates opportunities and solves problems in the marketplace Stakeholder Research Analysis Access Teaching Module • Greater Access allows FedEx to expand into new markets. • The greater accessibility of China to the rest of the world • Our Guangzhou, China hub = connectivity to some 400+ cities on mainland China. • The Pearl River Delta, in which our hub is located, = major artery to European and North American consumers. • NAFTA enabled FedEx to expand its services into Canada and Mexico and we are still building on that. • Last year, we added domestic service within Mexico. • In Canada, we launched our FedEx SmartPost service, which delivers high-volumes of low-weight packages to residences. October 26, 2014

10. Access creates opportunities and solves problems in the marketplace • Greater Access can help solve a future problem or create a future opportunity. • Aerovax: vaccination by a fine spray that’s inhaled instead of use of needles. • Compared to needles, the spray is safer, more cost-effective and less painful. It’s a big plus for swine flu vaccinations. Stakeholder Research Analysis Access Teaching Module October 26, 2014

11. To be successful in an open-access world, MBA’s must focus on : Stakeholder Research Analysis Access Teaching Module Innovation Flexibility Multiculturalism October 26, 2014

12. The Darla Moore School of Business: Four Decades of ACCESS in IB Education and Research Hildy Teegen, Dean

13. International Business Roots SC is a small economy Dominated by industries requiring access to markets and inputs from around world Needs capital from beyond state to fuel growth INTERNATIONAL BUSINESS FOCUS

14. Our Approach to IB Institutional Framing Economic Political Legal Cultural/Social Context Matters (Flat & Spiky) We make the link between business and economic development explicit

15. Key Issues Addressed Varieties of Capitalism/Non-Market Strategies Innovation and Commercialization for Global Markets Leveraging Human Talent Managing Global Supply Chains Risk and Uncertainty Management Sustainable Enterprise & Development

16. Educational Means Role Playing/Scenarios Field Study Consultative Education Recruitment of Internationally Savvy Students Case Development/Discussion International Cohort Programming Partnerships (Corporate, Educational)

17. Resources Aspen Institute/Fed Ex teaching module on Access http://www.caseplace.org/d.asp?d=4084 More on Access from FedEx http://about.fedex.designcdt.com/access