Analysing the Wealth of Works Management Data - WhgDC

1. Analysing the Wealth of Works Management Data - WhgDC Presented by: Scott Verevis of Asset Management Engineers

2. Content • Creating Wealth – What have we Done • Works Management Process • What Wealth has been gained • Maintenance Achievement • Performance Management • A Few Home Truths • Getting Wealthier – Where to Next • More Wealth from Works Management Data • Tracking Changing Nature of Defects • Network Health Knowledge • Setting Maintenance Targets • Stop, Stand Back. Will this help increase our wealth?

3. Creating Wealth • Works Management Process • Defining Process and Ownership - Engineering 101?

4. Creating Wealth - Cont. • What Wealth has been gained • Maintenance Achievement, some simple stuff yet the wealth in knowledge being gained is invaluable

5. Creating Wealth - Cont. • What Wealth has been gained • Common Systems Approach - Single common process and systems approach. Data is robust and can be compared across the networks and contracts. • Feedback Loop – Contractors work crews are given this data on a monthly basis. This provides visibility to the guys on the ground that what they are doing matters. We care. • Clarity on Buying Services – The analysis is starting to provide clarity on what we are buying in terms of Service. • Edge Break LS, not featuring but is a known problem? Do we have this right? • Looks like we have an EMP issue. Can we find a better way to deal with this?

6. Creating Wealth - Cont. • What Wealth has been gained • Performance Management • A significant amount of the performance system is based on the Works data • This process has highlighted to our contractors what is important to WDC • Our Contractors are actively involved in shaping this with us • Our Team understands what is required our Contractors are clear on what is required • This has driven a change in behaviours

7. Creating Wealth - Cont. • What Wealth has been gained • A Few Home Truths • Tradition - Traditional Maintenance Contract. New thinking. No change in in the terms of the delivery. • Great Expectations - We set some great expectations. Some of these have been achieved some if these we have had to rethink. • Measure Once Cut Twice! – To measure is to understand, to understand is in some case is to be surprised. 4578 Pot holes in 8 months. And we expect 48hr turn around for repair? Response Times analysis has told us something else. • Cards on The Table - This has resulted in some robust discussion with our Contractors. Why did this robust discussion occur?

8. Creating Wealth - Cont.

9. Creating Wealth - Cont. • What Wealth has been gained • The WDC team and our Contractors are clear on what is important to delivery of our vision. • We are gaining appreciation of what we are asking for. • We are understanding better, the true Cost Of Ownership. • We are becoming a knowledgeable owner • Our Suppliers in turn can become more knowledgeable

10. Getting Wealthier • More Wealth from Works Management Data • Tracking Changing Nature of Defects • Analysing how defects are moving through the priority system • Network Health Knowledge • Developing a Maintenance Health Dashboard based on key maintenance defects • Setting Maintenance Targets • Using Achievement data in relation to condition and Renewal programmes to start to set Annual Pavement Maintenance Achievement targets • Continuous Improvement – Stop, Stand Back. Will this help increase our wealth?

11. Getting Wealthier THANK YOU QUESTION?