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Nigel Horncastle Sales and Marketing Director POST CTI

Nigel Horncastle Sales and Marketing Director POST CTI . POST CTI: Company Backgrounder . Established 1997 POST CTI is a Microsoft Unified Communications specialist, working in standards based communications with best of breed manufacturers and ISV partners.

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Nigel Horncastle Sales and Marketing Director POST CTI

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  1. Nigel HorncastleSales and Marketing DirectorPOST CTI
  2. POST CTI: Company Backgrounder Established 1997 POST CTI is a Microsoft Unified Communications specialist, working in standards based communications with best of breed manufacturers and ISV partners. Microsoft Gold Partner and Value Added Distributor for Dialogic and Audiocodes Microsoft UM PAG member and EVO launch partner Core Offerings Telephony, messaging and video integration for Unified Communications technologies Sell hardware/software/services into the developer, integrator and telecoms community Develop own IPR in telephony applications and connectors (POST SIPmerge)
  3. Built-in Protection IT Decision Makers Anywhere Access Users Operational Efficiency IT Professionals Today’s Business Environment What customers tell us about e-mail…... E-mail is mission critical to our business Securing the enterprise is a top concern Compliance is difficult to enforce We need easy access to all communications We need to be able to work from anywhere E-mail is our primary collaboration tool Infrastructure is increasingly expensive We are looking for ways to reduce complexity Management tasks are tedious, not automated
  4. Typical UM Infrastructure PBX / IP-PBX Exchange servers VoIP Gateway UM DEMO and CASESTUDY UM servers External trunks
  5. Exchange 2007 UM Benefits User Benefits – Anywhere Access One inbox for all message types: e-mail Fax Voice mail All manageable from single set of familiar tools and existing infrastructure (Outlook and OWA) Outlook Voice Access – call into Exchange inbox and calendar: Any phone (desk, mobile or soft) Speech recognition or touchtone Speech enabled Auto-Attendant with customized menus and directory dialing
  6. Exchange 2007 UM Benefits Administrator Benefits – Operational Efficiencies All messages in one inbox – e-mail, Fax and Voice mail Single point of administration Single directory infrastructure Single security infrastructure Allows for single site consolidation of Voice mail systems Minimal additional training requirement Minimizes FRCP e-discovery/disclosure costs
  7. Before The Installation… Site survey and feasibility Functional requirements Legacy voice-mail system assessment During The Installation… Product/Technology supply Project management Implementation services & testing After The Installation… Training 24 * 7 * 365 Support – plus per incident support Warranty & hot swap replacements POST CTI UM Solution UM Specialist Services
  8. Tayside Fire Brigade – Project highlights Rapid ROI - reduced telecommunications and administration costs, increased efficiency Unlocked maximum license value out of their existing Microsoft Enterprise Agreement Safeguarded their investment in and increased the installed legacy PBX (Nortel Meridian Option 11) using Dialogic media gateway (TDM/VoIP bridge) VM project led to review of communications channels with both internal and field staff: Killer applications - Presence and integrated communications from a single client Mobility functionality – integrated voice and data Phase 2 feature planning: Integrate presence into existing C&C system Replace expensive PSTN tie-lines with VoIP connections Replace pagers with mobile phones Integrate voice with MOSS for compliance purposes Supply UC certified end-point devices (desk phones, wireless headsets, mobile devices)
  9. Summary www.postcti.com Microsoft Exchange UM partner site Sales and Marketing Questions Nigel Horncastle Sales and Marketing Director nigel.horncastle@postcti.com Technical Questions Rob Smith Microsoft Operations Manager rob.smith@postcti.com
  10. … achieving the benefits of Next generation communications and messaging from your telecoms and IT infrastructure of today… Exchange Server 2007 Unified Messaging from POST CTI…
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