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Making Reasonable Accommodations– An Interactive Process

Making Reasonable Accommodations– An Interactive Process. Learning Objectives. By the end of this module, you will be able to: State three reasons why an organization should develop a reasonable accommodation process

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Making Reasonable Accommodations– An Interactive Process

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  1. Making Reasonable Accommodations– An Interactive Process

  2. Learning Objectives • By the end of this module, you will be able to: • State three reasons why an organization should develop a reasonable accommodation process • List six steps an organization can take that will lead to the development of a reasonable accommodation process

  3. Accommodation Process • Whydevelop a reasonable accommodation process? • Provide consistency in accommodation process • Ensure successful accommodation outcomes • Demonstrate good faith effort to comply with the ADA; remember it’s the LAW!

  4. ADA Definition Disability is a mental or physical impairment that substantially limits one or more major life activities. Here’s a non-comprehensive list of major life activities: • Standing • Lifting • Bending • Walking • Learning • Thinking • Communicating • Caring for oneself • Performing manual tasks • Seeing • Hearing • Eating • Breathing

  5. ADA Basics • The ADA requires: • Reasonable Accommodation • An Interactive Process is recommended.

  6. Developing a Process Step 1: Recognize Request Step 2: Gather Information Step 3: Explore Accommodations Step 4: Choose Accommodations Step 5: Implement Accommodations Step 6: Monitor Accommodations

  7. Step 1 • Step One: Recognizing an Accommodation Request

  8. TIPS • Tips for Recognizing an Accommodation Request Err on the side of caution Act quickly Assign responsibility Conduct training

  9. Developing a Process Step 1: Recognize Request Step 2: Gather Information Step 3: Explore Accommodations Step 4: Choose Accommodations Step 5: Implement Accommodations Step 6: Monitor Accommodations

  10. Step 2 • Step Two: Gathering Information

  11. Gathering Information • Tips for Gathering Information Find out the limitation and problem Get information from the person with a disability when possible Remember the ADA rules for medical inquiries

  12. Developing a Process Step 1: Recognize Request Step 2: Gather Information Step 3: Explore Accommodations Step 4: Choose Accommodations Step 5: Implement Accommodations Step 6: Monitor Accommodations

  13. Step 3 • Step Three: • Exploring Accommodations

  14. Exploring Accommodations • Tips for Exploring Accommodations Keep an open mind Invite the service member with a disability to suggest accommodations Ask the service member’s medical provider for ideas Use JAN when needed

  15. Developing a Process Step 1: Recognize Request Step 2: Gather Information Step 3: Explore Accommodations Step 4: Choose Accommodations Step 5: Implement Accommodations Step 6: Monitor Accommodations

  16. Step 4 • Step Four: Choosing Accommodations

  17. Choosing Accommodations • Tips for Choosing Accommodations Consider the service member’s preference Consider a trial period

  18. Developing a Process Step 1: Recognize Request Step 2: Gather Information Step 3: Explore Accommodations Step 4: Choose Accommodations Step 5: Implement Accommodations Step 6: Monitor Accommodations

  19. Step 5 • Step Five: • Implementing the Accommodation

  20. Implementing the Accommodation • Tips for Implementing the Accommodation Make sure all necessary steps are taken to implement the accommodation Communicate with essential personnel about the accommodation, remembering confidentiality

  21. Developing a Process Step 1: Recognize Request Step 2: Gather Information Step 3: Explore Accommodations Step 4: Choose Accommodations Step 5: Implement Accommodations Step 6: Monitor Accommodations

  22. Step 6 • Step Six: • Monitoring the Accommodation

  23. Monitoring the Accommodation • Tips for Monitoring Accommodations Check on effectiveness Maintain the accommodation Encourage ongoing communication When purchasing new products and equipment: Do not forget about existing accommodations Remember to consider accessibility issues

  24. Review Process Step 1: Recognize Request Step 2: Gather Information Step 3: Explore Accommodations Step 4: Choose Accommodations Step 5: Implement Accommodations Step 6: Monitor Accommodations

  25. Review Reasons for Process • Why develop a reasonable accommodation process? • Provide consistency in accommodation process • Ensure successful accommodation outcomes • Demonstrate good faith effort to comply with ADA; remember, it’s the LAW!

  26. Resources • Job Accommodation Network: (800)526-7234 for voice or (877)781-9403 for TTY or visit us on the Web at www.AskJAN.org • CNCS Disability Resource: https://www.nationalserviceresources.gov/volunteer-member-staff-management/disability-inclusion • *A link to additional resources does not constitute an endorsement of that organization or material but is provided as Resources that may be helpful to you.

  27. Summary • You should now be able to: • State three reasons why an organization should develop a reasonable accommodation process • List six steps an organization can take that will lead to the development of a reasonable accommodation process

  28. Thank You • Congratulations! You’ve successfully completed this module: “Making Reasonable Accommodations – An Interactive Process”

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