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Norfolk and Suffolk Police – the story so far 

Norfolk and Suffolk Police – the story so far . Assistant Chief Constable Charlie Hall Norfolk Constabulary (Collaboration) & Anne Campbell Head of Corporate Communications Norfolk & Suffolk Constabularies. The scale of the financial challenge faced over the next four years…

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Norfolk and Suffolk Police – the story so far 

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  1. Norfolk and Suffolk Police – the story so far  Assistant Chief Constable Charlie Hall Norfolk Constabulary (Collaboration) & Anne Campbell Head of Corporate Communications Norfolk & Suffolk Constabularies

  2. The scale of the financial challenge faced over the next four years… • Norfolk Constabulary: £24million • Suffolk Constabulary: £13.5million

  3. Programme Management OfficeFive main portfolios of change: All co-ordinated via the joint Programme Management Office

  4. Norfolk – Suffolk Collaboration • Preferred Police Partnership with Suffolk Constabulary and Police Authority • Jointly agreed collaboration strategy to maintain local identity whilst strengthening both forces • Joint Statutory Committee established: facilitates decision making • Monthly joint Chief Officer Team face to face meetings supplemented by regular videoconferencing • Joint Programme Management Office and Joint Strategic Change team with shared resources led by an Assistant Chief Constable

  5. Business Support Review • Creation of a shared services partnership (publicly applauded by Home Secretary) • 4 year programme • HR (inc. L&D), Finance, Professional Standards, ICT, Estates and facilities, Change Management, Procurement and Supplies, Transport Services, Corporate Communications • Minimum of £9.8m annual revenue savings after 4 years • One-off costs of £8.3m to realise benefits • Creates enabling platform for wider operational collaboration

  6. Operational Collaboration • Joint Justice Services Command established in September 2010 covering joint: • Police Investigation Centres (cells) • Custody resourcing • Custody Investigation Units • Criminal Justice departments • Control Room / Call Handling review underway

  7. Protective Services • Many joint protective services functions already in place (Major Incident Team, Special Branch, Economic Crime Unit, Source Handling, Firearms Licensing, Dogs) • Joint Assistant Chief Constable for Protective Services appointed and driving agenda forward • Convergence path towards a fully joint Protective Services department agreed • Some regional delivery of protective services functions through Eastern Region Special Operations Unit (ERSOU) • Protective Services project board overseeing delivery

  8. Connected Activities • Programme management office and joint change teams established • Joint ICT strategy agreed for convergence, including Microsoft development • Job evaluation scheme being rolled out in both forces to assist harmonisation of Terms & Conditions • Video conferencing facilities proving invaluable and cutting travel costs • Sharing of Suffolk air support • Policy and procedure alignment • Regional collaboration (Eastern Region Serious and Organised Crime Unit)

  9. Corporate Communications – The Plan • High level implementation plan for a joint Norfolk/Suffolk service agreed by chief officers in December 2010 following Business Support Review findings • Functions will include reactive media, digital media, community engagement, public affairs, proactive media and marketing, design and print capability • Joint unit will be expected to save approximately 50% of current cost of two separate units – streamlined management, fewer functions and fewer people • Joint head in place 2011 reporting to lead Deputy Chief Constable for corporate communications (Suffolk’s Jacqui Cheer)

  10. Joint Communication Activity • Both forces’ communication departments have been gradually working closer together, harmonising messages, channels, processes and procedures…but a long way to go! • All messages about collaborative activity are jointly agreed and communicated at the same time using parallel channels • Both communications team leads share membership of the joint Chief Officer Team meetings to influence comms at strategic level • Media management takes on additional complexity to avoid unhelpful comparisons between the forces (stats) and unfortunate juxtapositions of proactive PR stories

  11. Next steps • Joint branding issues subject to recommendations due to go before June meeting of chief officers – need for consistency and clarity • Implementation of the BSR to create a joint corporate communications department well underway (all collaborative activity is now mapped and scheduled) • Bulk of work to collaborate corporate communications is expected to be achieved within six months but before end April 2012 • Decisions and impacts are risk assessed • Joint meetings with staff to be held with increased frequency to keep communication flows healthy, to build relationships and ensure transparency of process

  12. Any questions? Thank youwww.norfolk.police.uk www.suffolk.police.uk

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