National Scientific & Technological Information Center

1. National Scientific & Technological Information Center

2. Agenda • Background information • Historical background • Mission and objectives • Organizational Structure • Main activities • Major achievement • ISD • TSD • CTC • SDD • KM • GIS • GESR • Constraints

3. Historical Background • Documentation Center 1969 • Scientific Documentation Center 1973 • Establishing the National Scientific &Technical Information Center 1976 • Invasion 1990 • Rebuilding NSTIC 1991 • Expanding NSTIC role 1996 (Division of Information Systems merged)

4. Mission To be the National depository for all scientific and technical information, and to support the information needs for the scientific and research community in KISR and in Kuwait.

5. Objectives- National • To build and maintain digital repositories for all scientific data locally produced. • To establish cooperation programs with local and international organizations. • To promote awareness & literacy in information and IT in Kuwait • To support National IT sector

6. Objectives- R&D Support • To provide information & knowledge resources in R&D. • To provide IT infrastructure for KISR. • To develop scientific and administrative systems & applications. • To develop national manpower in IT and information.

7. NSTIC is a unique organizational model linking information services with IT.

8. Information Services Department Provides information services to support R&D at KISR and Kuwait. Manages KISR content. Builds and develops electronic information resources. (MFD) Builds and maintains specialized collection. Conducts user training courses. Develops user guides and literacy materials Organizes workshops for information professionals. Technical Services Department Develops and maintains information resources (print and electronic. Catalogs and organizes information resources. Develops and maintains library system. Conducts training courses for professionals. Supports all electronic services and resources provided. Develops resource-sharing programs. Prepare budgets for information resources. Systems Development Department Develops and supports scientific applications and databases. Develops and supports administrative systems. Plans and implements integrated management information systems. Develops and supports KISR’s portal and website. Supports the Kuwait Geographic Information Center (KGIC). Provides consultations. Organization Kuwait Geo-Informatics Center GIS technology transfer Integrated solutions National Geo-spatial databanks Human resource development Computer Technology and Communications Supports all networking aspects. Develops and implements information security plans. Sets technical specifications for information resources. Provides IT Help Desk. Supports Internet services and applications. Supports computer operating systems. Provides facilities for distance-learning. Manages Kuwait’s top-level domain .

9. Human Resources at NSTIC KGIC not included

10. Major Achievements • Establishing KISR Knowledge management initiative. • Establishing Geo-informatics Center • Establishing Distance Learning Center. • Enhancing KISR network infrastructure • Building KISR web site and KISR Intranet portal. • Participating in establishing national policy for scientific information. • Establishing and hosting GCC Scientific Database. • Building Oceanographic databank • Building digital library

11. Major achievements • Building NSTIC information portal. • Publishing Science & Technology Magazine electronically. • Providing high quality information services to support R&D at KISR and Kuwait. • Creating informative e-source guides • Building high quality information resources in fields of science and technology. • Conducting training programs for local and regional manpower in IT and information. • Developing scientific systems and databases to support different R&D projects. • Providing consultation in IT and information. • Participated in e-government initiative.

12. Achievements at National level • Manpower development • Kuwait University field training program for graduate students • PAAET field training program • Loyac program • Summer training courses • Tailored training program for Information specialists in different government organizations (MOP, MOE, KOC) • Organizing public conferences, seminars, workshops, competions and open days: • Y2K conference 1999 • Information Highway conference 1998 • E-government conference 2004 • Arab Documentation day 2006 • Special needs in information society conference 2006 • Information society Seminar 2005 • National Information Policy Seminar 1994 • E-commerce seminar 2000 • NSTIC open days • GIS open days

13. Achievements at National level • Publications • Books (7) • White papers (4) • Scientific papers (25) • Periodical electronic resources (ISB, SRG) • Cooperating with local organizations • Kuwait university in document sharing • Ministry of Communication (Kuwait Top Level Domain) • Participating in national committees • Kuwait GIS user Group • E-government committees • National GIS policy development Committees • National Information Policy Committee • National Information Security Committee • Consultation • Building information centers (COM, MOP, MOPW, MOC, MEW, KFED) • Building IT infrastructure and data warehousing (MOF, NBK, MOI, Kuwait Port Authority)

14. Information Services Department

15. ISD Mission • To support R&D activities at KISR in terms of information services and content management. And to support information needs of the public in the fields of science and technology.

16. ISD Main functions • Content management • Collections and resource development, organization and access provision. • Current awareness and literature searching • User training and manpower development

17. ISD Current activities • KISR web site content management • NSTIC iPortal development • Building Oceanoghraphic Database • Participating in building Kuwait Water Code • Participating in Building Red Data Book for Kuwait Funa • Building & managing e-collection

18. Future Opportunities • Building and managing national information digital libraries and numeric databanks (Nuclear Information Bank, Oceanographic Databank, Genetic Information Databank, Digital Images Bank..). • Building and managing knowledge banks for R&D at KISR and Kuwait. • Digital asset management • Providing client services

19. Thank you

20. Technical Services Department

21. TSD Mission Develop and manage information resources to support R&D activities.

22. TSD Main functions Acquisitions: develops and maintains information resources (print and electronic) and resource sharing programs. Cataloging : organizes resources according to Library of Congress and Marc Systems. Information Resource management : runs library operations, and supports all electronic information resources. Document management system ( File Net) : maintains NSTIC administrative documents and KISR reports.

23. Information Resources Print books 25,000 E-books 165 Print journals 480 Electronic journals: Swets 130 ScienceDirect 87 KISR reports 5000 full text 4,400 Standards 11 Bibliographic DB 13 Newspapers 11 Memberships 13 Dialog Databank Document Delivery with British Library KU Journal holdings 4,600

24. Activities Provides consultancy in information field and in establishing libraries and information centers (National Parliament, Ministry of Defense, Ministry of Interior, Scientific Club, Ministry of Planning, Environmental Protection Agency, Military College, Kuwait University, Kuwait Stock Exchange, Public Authority for Civil Information)

25. Participates in internal, local and regional committees and activities Implementing Virtua Developing iPortal interface GCC Database Project Arab Knowledge Repository Project Information Society Summit Union Catalog Project Knowledge Management Initiative KISR website Promotion committee Activities

26. Activities Participates in organizing conferences and workshops (Y2k, Information Super Highway, Information Society, SLA…etc Liaison with Kuwait National Library Participates in developing human resources (Professional librarians, Graduate students, Undergraduate students)

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28. Computer Technology & Communication Department

29. Major CTC Department functions Maintaining main Servers operation (Sun-Windows) Operating Kuwait Top Domain System Managing & operating Kuwait Distance Learning Center Providing Network connectivity for all KISR Sites (LAN, WAN, wireless) Providing and managing e-mail and DNS Services Operating Help Disk for KISR Staffs

30. Fiber optics Network Infrastructure • Email server • Firewall • DNS server • Email server • Firewall • DNS server • Email server • Firewall • DNS server

31. IT Infrastructure Supported Operating Systems • Windows • Solaris • Linux Application Development tools • Oracle, • MS Office • ER Studio • Visual Studio • Macromedia • C and C++ Databases • Oracle • Access • MS SQL Applications • ArcGIS • DMS Filenet • SAS • Matlab • SPSS • VIRTUA • ERDAS • Photogrammetry Hardware • Servers • Sun Solaris • Windows Ms • User stations • PC’s and Notebooks • Workstations (dedicated for scientific applications) • Peripherals: • Scanners • Plotters • Printers • digitizers

32. Current Major activities • Expanding wireless network (Wi Fi) • Implementing Oracle Collaboration suite • Enhancing IT Infrastructure: • Cabling System • Storage System • Firewall System • Internet bandwidth performance

33. Major Challenges Sustain continuity of IT support 7x24. Building information security framework and security professionals. Secondary backup site and formalized Disaster Recovery Plan (DRP)

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35. Systems Development Department

36. Main Functions Develops and supports scientific applications and databases. Develops and supports administrative systems. Develops and supports KISR’s portal and website to provide web-enabling services. Supports the Kuwait Geographic Information Center (KGIC). Supports DMS for KISR units. Provides consultations related to the above topics.

37. Current Activities Upgrading KISR Portal Introducing Oracle Collaboration based email solution Upgrading KISR Website Developing new applications using web technologies. Developing scientific applications and databases to support different R&D projects. Perform Statistical Analysis, Modeling, and Simulation. Develop Maps for Kuwait Voluntary Work Center

38. Current R&D Projects Supported SP002K Project: “Kuwait Integrated Environmental Information Network (KIEIN)”. EC022C Project: "Coastline Evolution of Kuwait Using Remote Sensing Technique". EU038C Project: “Evaluation of Construction Materials Used in the Manufacture of Concrete and Locally Available”. FB051C Project: “Microbial and Chemical contaminants Associated with Seafood and its Safe Consumption in the State of Kuwait”. FB059C Project: “National Nutrition Survey for the State of Kuwait (NNSSK)”. FB036C Project: “Assessment of Acrylamide in Heat Process Food Staff Consumed in Kuwait”. WT013C Project: “Development of a Wastewater Quality Database and Assessment of Effluent for Potential Reuse in Kuwait”. Shrimp Database project. EC058C Project: “Kuwait Air Quality Index System”. EC032C Project: “Long Term Prediction of Winds for the State of Kuwait”.

39. Future Outlook Integrating and upgrading/replacing KISR legacy applications Developing web interface for major applications, such as: HR systems Finance Systems Other admin information systems Pursuing office automation

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41. Knowledge Management Program

42. Knowledge Management is… ...A business model embracing knowledge as an organizational asset to drive sustainable business advantage. …A management discipline that promotes an integrated approach to identify, evaluate, capture, create, enhance, share, and apply an enterprise’s intellectual capital...

43. KM Goals To capture and preserve KISR knowledge. To create knowledge sharing environment. 43

44. What Knowledge Management will do? Improve process Cycles for KISR research projects. Share Best Practices. Share knowledge among KISR employees. Improve time to action and decision.

45. Who is involved in the KM … + + + Process How do we grow and maintain our knowledge base? Content What do we want to know? Technology How can we deliver knowledge to the user? People How do we use and share knowledge? • Content Management • org set up • workflow/approvals • content aggregators • Taxonomy implementation • Pilot • Content tagging • Refining • Select KM tools • Doc Mgmt • Workflow • Project collaboration • Content Management • IT Infrastructure & security • Application integration • Data Warehouse • Help Desk Business process improvement (BPI) in R & D Business process improvement in support functions Implement BPI using KM tools (R&D) Implement BPI using KM tools (Support function) Legal and policy changes Change management Org Impact assessment Communication User participation User empowerment Recognition and reward

46. What has been achieved so Far? Establishing a cross-KISR team As-Is and To-Be business processes  RFI and RFP for KM tools Awareness campaign   Established taxonomy & metadata structure Pilot Project  5-year estimated budget

47. Constraints Top Management ownership CKO (Chief Knowledge Officer) Active support from R&D

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49. Geo -Informatics Center

50. Background • GIS scattered activities started in KISR during late 1980s and early 1990s. • Core of Geo-informatics centre in the beginning of 1990s with KIEIN project (phases I to III running from 1994-2007). • Currently, the Geo-informatics centre provides the technical support and shares the know-how with all KISR divisions.