Barriers in Improving HSE Culture

1. Barriers in Improving HSE Culture Presented By: Nehal Askari HSE Team Leader Pakistan State Oil Company Limited

2. What is Culture?

3. What is HSE Culture? Shared values and norms that puts HSE in highest priorities.

4. Why HSE Culture?

5. Why HSE Culture?

6. HSE Culture Barriers

7. How to Measure HSE Culture?

8. How to Measure HSE Culture? Then there is a need to take a proper action

9. Responsibility & Action Item

10. Responsibility & Action Item

11. Responsibility & Action Item

12. Technology and standards HSE Management Systems Improved culture HSE Culture Maturity Model • Behaviour • Visible leadership / personal accountability • Shared purpose & belief • Aligned performance commitment & external view • HSE delivers business value • Engineering improvements • Hardware improvements • Safety emphasis • E&H Compliance • Integrated HSE-MS • Reporting • Assurance • Competence • Risk Management Incident rate Time

13. HSE Culture Ladder Generative Proactive Calculative Reactive Pathological

14. HSE Culture Ladder Pathological “ Who cares as long as we’re not caught” “ Of course we have accidents” “It’s a dangerous business” “Fire the person who had the accident” No-one knows or cares about safety

15. HSE Culture Ladder Pathological • No Management Commitment • No HSE Culture • Lack of Behavior & Attitude • Lack of Awareness & Trainings Barriers

16. HSE Culture Ladder Pathological • Management Commitment • Training & Awareness • Hiring of trained & competent staff • Effective Orientation to new inductees • Appraisal & Reprisal Remedies

17. HSE Culture Ladder Reactive “ Safety is important, we do a lot every time We have an accident ” “You have to consider the conditions under which we’re working “ Improvements are only made followed by a serious incident

18. HSE Culture Ladder Reactive • No Risk Management System • No Crisis Management & Emergency Response • No Communication Barriers

19. HSE Culture Ladder Reactive • HITRA [Hazard Identification & Task Risk Assessment] • Training & Awareness • Risk Communication & Compliance Remedies

20. HSE Culture Ladder Calculative “We have system in place to manage all hazards” “We have our HSE Management System in place” Lots and lots of audits We collect lots of statistics Management systems are used to encourage & monitor safe working

21. HSE Culture Ladder Calculative • No HSE Management System • No Incident Reporting Mechanism • No Audits & Inspections • No History & Statistics Barriers

22. HSE Culture Ladder Calculative • HSE Steering Committee • HSE Audits & Reviews • Revenue & Capital Budget • Project Execution Remedies

23. HSE Culture Ladder Proactive “We work on problems that we still find” Resources are available to fix things before an incident Management is open but still obsessed with statistics Procedures are “owned” by the workforce People try to avoid problems occurring & exist in a constant state of awareness

24. HSE Culture Ladder Proactive • Non-availability of Funds • No SOPs • Lack of Supervision • Lack of Ownership Barriers

25. HSE Culture Ladder Proactive • Recognition • Accountability • Team Building • Flexible work environment Remedies

26. HSE Culture Ladder Generative “Safety is how we do business around here” Chronic unease is a constant mindset Safety seen as good business New ideas are welcomed Safety is integral to everything we do

27. HSE Culture Ladder Generative • HSE – A separate entity • Old fashioned practices • No adaptability • No initiatives Barriers

28. HSE Culture Ladder Generative • HSE & Business Integration • New Technology & New Practices • New Initiatives • Reward & Recognition • Continuous Improvement Remedies

29. Benefits of HSE Culture

30. Benefits of HSE Culture

31. Benefits of HSE Culture

32. Inculcation of HSE Culture [Recommendations]

33. Leadership

34. People: Training & Behavior

35. Fame & Shame

36. Good to Great HSE Performance is critical to the Triumph of the business

37. Thank You