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Lessons Learned in Getting Started with ERM. Barb Anderson & Marian Simonson. Introduction. Who is the Cleveland Clinic Alumni Library? Why we needed ERM Why we chose Innovative’s ERM ERM training & coverage load from III Examples of records & clean-up Questions.
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Lessons Learned in Getting Started with ERM Barb Anderson & Marian Simonson
Introduction • Who is the Cleveland Clinic Alumni Library? • Why we needed ERM • Why we chose Innovative’s ERM • ERM training & coverage load from III • Examples of records & clean-up • Questions
Cleveland Clinic Alumni Library • Print, electronic, & media collections of health/life sciences material only • Primary clients: physicians, physicians-in training, nursing & allied health professionals (and their support staff) • Primary use of collection: support patient care & health sciences research
Why we needed ERM software • Budget • Centralized location for usage statistics, expenditures, vendors • Administration • Simplify reporting to Library Director • Management • Better utilization of our WebOPAC • Back-up solution to Serials Solutions
Why we chose Innovative’s ERM • Evaluated EBSCO, Innovative, and Serials Solutions ERM software • Selected III ERM • Cost comparable to other vendors • Integrated with our WebOPAC • Vested in III software including WAM • Able to use Serial Solutions data file to pre-populate e-journal holdings • Training & implementation available
Downloaded file of holdings from Serials Solutions & sent subset to III for testing III loaded Millennium ERM & set up resource, license & contact records III pre-populated ERM with some 200 resource records from common vendors Training preparation
ERM basic records • Resource, contact & license • Many people stop here, but… • Coverage load extends the utility of ERM • III trainer made this step painless
Coverage load • Downloaded our serials holdings from Serials Solutions A-Z List (360 Core) • Edited downloaded file to remove our print and non-health sciences journals –remember– our collection consists of health sciences material only • Saved edited file as two files to make it easier to load
Coverage load reports • 3 reports are created: • Coverage updates successful • Coverage resources partially updated • Coverage resources not updated • Be sure to save each report • Millennium Guide, Page #105993
What coverage load accomplishes • Creates/updates bib records • Creates/updates checkin (holdings) records
Examples from our Milerm & OPAC • Show records before & after coverage load for: • Resource • Bib • Checkin • Web OPAC
ERM topics covered so far • Create, edit & update of • Resource records • License records • Contact records • Screen shots of Millennium & Web OPAC records related to ERM
Tying order records to resources • Create order record for bib. • Resource record links to bib records using the ‘related order’ function. • Milacq for serials started after ERM training. • Click ‘create report’ under Financial tab of resource record to view payment &/or invoice totals.
Usage statistics • 2 options: • Manual import • Automatic import • Only investigated manual import so far
Importing usage statistics manually • Obtain Counter JR1 report as xml file • From resource record, click usage statistics tab. • Click “import” to bring statistics into Millennium.
Converting XLS to XML • Download/install Perl on local pc • Save perl script from Cornell on local pc • Follow conversion instructions at http://www.library.cornell.edu/elicensestudy/usage/counter/jr12xml/ • Reference: Millennium Page #106446
Viewing usage statistics • On usage statistics tab of resource, click “export”. • Results exported as an excel file. • Cost per use automatically calculated annually • Requires use of Milacq • For automatically imported statistics only • Haven’t tested this feature—can’t draw any conclusions.
Clean-up tasks • Entering order & invoice records for bibs • Linking orders to resources • Finish editing checkin records for each bib • Delete overlapping • Update permanent checkin with vendor,location, and library has data • Expand subjects for “Medicine and health” • Attach subjects to resources
Conclusions • ERM –work in progress • Results and reports only as good as the data you enter/import • 3 days of III training = • 3 library staff trained in ERM & Milacq • ERM resource records loaded & updated • Coverage data loaded • Resource, contact, license, acq templates created • Training = Indispensable, worth every $$
III documentation on CSDirect • FAQs • Training Resources: • ERM agenda • Quick Start Guide to ERM • Presentations at previous meetings • Service commitments if you’ve already implemented ERM & want to make changes