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We’re bridging the gap …

We’re bridging the gap …. Who is Reliance Field Service?. Reliance Field Services (RFS) has three divisions to facilitate the special needs of financial institutions. Field Calls/Door Knocks Property Preservation Evaluation Services. Who is Reliance field Services. Founded 1995

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We’re bridging the gap …

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  1. We’re bridging the gap…

  2. Who is Reliance Field Service? Reliance Field Services (RFS) has three divisions to facilitate the special needs of financial institutions. Field Calls/Door Knocks Property Preservation Evaluation Services

  3. Who is Reliance field Services • Founded 1995 • Minority Business Enterprise • SAS 70 Certified • Flexible Website Portal • System Interfaces for Secure Seamless Data Transmission • Dedicated Client Services Liaisons • Customized Reporting & Analytics • Accessible Management

  4. programs General Field Call • Offers you the ability to have “Face to Face” contact through one of our field representatives who will convey an urgent message to your debtor to contact you, immediately. • “Skip tracing” is another way in which this product can be utilized, for example: if no contact is made with the debtor, the field representative will verify occupancy by various methods. Benefits • Generates call back from dormant account. • Gives your debt higher priority over the other creditors that are using today’s conventional methods (phone calls, letters, etc.) • Having this representation at your fingertips anywhere in the country, allows you to significantly impact the attention your debt will receive from your debtor. • Regardless whether direct contact is made or not with your debtor, the field representative will always leave your personalized calling card, known to us, as a “Doorknocker”. This device will encourage the debtor to call you immediately.

  5. Improving Communication • In today’s ever changing economic climate, maintaining an active dialog with your customer will yield results. • Our field agents adhere to the FDCPA and state laws. • Agents attempt to obtain updated contact information including cell numbers, place of employment, etc. • Stress the importance of speaking with your representative. • Provide valuable information relating to collateral. • Verify with neighbors that customer resides at address. • Visit a business or residence to establish communication.

  6. Collateral Inspections/Insurance Loss Reports • Field Agents can be assigned to schedule appointments with your customer, impound yard or garage to document damage and/or repairs. • Agents can validate serial numbers on collateral. • Customized programs can be developed to assist our clients.

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