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Teaching design through international teams. Why do it? Case study 1: Operations Management Overview Teaching module that emerged Closing remarks Case study 2: Global Design Overview Findings Closing remarks Summary. Why do it?.
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Teaching design through international teams • Why do it? • Case study 1: Operations Management • Overview • Teaching module that emerged • Closing remarks • Case study 2: Global Design • Overview • Findings • Closing remarks • Summary
Why do it? • To reflect how operations management and design is carried out in practice • To broaden student experience • To learn from others
Two case studies • Operations management (Peter) • Penultimate honours year students • With Iowa State University, USA • Haggis production and sales • … learning on behaviour • Global design (Hilary) • Undergraduate 5th year students (some from ops mgt!) • With Stanford University and Olin College, USA • Design of coffee cup holder • … learning on nature & management of distributed design
Plan Source Deliver Deliver Source Deliver Source Make Make Source Make Deliver Suppliers Customers Customers’ customers Suppliers’ Supplier Your company Operations management global teams • To understand practice of operations management • Sharing, working across time zones, rarely meeting, etc. • Collaborators • Iowa State (+ Mexico & China) • Initiated by Iowa State to introduce global teaching • Teaching in parallel • Students independently taught • Collaboration on assignment • 30 teams of 4 students • 6 weeks student activity (3 weeks intense) • 25% of module (12 modules/year) • Resources • Problem Solving Learning Portal • Case data (reasonably complete!)
The model that emerged … BALL, P.D., GRIERSON, H., MIN, J., JACKMAN, J.K. & PATTERSON, P. “Working on an assignment with people you'll never meet! Case study on learning operations management in international teams”, International Journal of Engineering Education, Vol. 23, No. 2.
Case study 1 closing remarks … • Students • Initially exciting • Hard work managing • Rewarding outcome • Staff • Fun • Time consuming to set up first time • Need to follow the same rules given to students!!
Case study 2: Global Design • To understand practice of distributed design: • nature & management of distributed design and how technology can support this • prepare students with the knowledge, skills and experience to become competent members of global design teams • Collaborators: • Stanford University, CA and Olin College, MA, USA • DIDET Project funded by JISC/NSF • Undergraduate 5th PDE students at Strathclyde; Masters & PhD students at Stanford; Undergraduate students at Olin College
Case study 2: Global Design • Teaching: • Students taught independently at each institution • 8 weeks: 3 weeks lectures/tutorials/case studies; 3 weeks intense project; 2 weeks reflection • 10 credit class at Strathclyde (120credits/year) • Collaboration on project; design of coffee cup holder • 6 teams of 4 - 6 students (UK/Stanford and UK/Olin) • Assessment: reflective reports and examination based on project experience • Evaluation: reflective session, confidence logs, final design presentation, staff feedback
Case study 2: Global Design • Resources: • 1 academic, 1 researcher; 1 learning support staff • Digital Design Laboratory • Communication, Collaboration & Information Storing technologies: ………………but free to chose their own. • Class/project resources on Learning Environment • Team homepages using wiki technology • Access to digital library containing project resources
Findings • Teaching and Learning: • Confidence logs showed students’ development • Relating theory to practice was positive • New people and experience of different design methods and approaches • More time for team bonding; technologies; and feedback • Different expectations and assessment at each institutions caused issues
Findings • Collaboration: • Smaller teams of equal numbers of UK/USA students were more successful • Strathclyde-Olin collaboration was more successful than Strathclyde-Stanford collaboration • Time difference was challenging • VC supported across-team collaborative work most successfully • High percentage of work outside these sessions were across local sides of teams
Findings • Tools and Technologies: • More tutorial time on tools and technologies • Students found other easier tools e.g. Googledocs, SocialText, Box.Net, Campfire, Flickr • Difficult to locate information in several places • PolyCom VC was preferred method of collaborative working • Access to video conferencing equipment at Strathclyde was sometimes problematic
Case study 2 closing remarks … • Positive experience for students and staff • Exchange educational ideas, share resources andexperience distributed design working • Valuable preparation for future employment • High maintenance but reusable
Teaching and Learning Benefits: students • International Experience • Different cultures and approaches to work, formality/informality • Better appreciation of language (terminology) • Exposure to different design methods • Getting students used to working in wider networks • Managing Work/Planning • Experience of working at distance - across different time zones, with unfamiliar people/disciplines • Timely exchange of information and work • Management of project or assignment resources in a virtual space • Getting students to understand how to work with others who may have different expectations and priorities
Teaching and Learning Benefits: students • Tools and Technologies • Greater understanding of the variety and power of IT to support project work and communication • Personal Development • Practical experience of international teamwork • Prepare students to become competent members of global design teams; future employment
Teaching Benefits: staff • Teaching Practice • Greater depth of understanding of how others teach by working with them closely (leading to new ways of teaching) • Opportunity to teach "in context" – practically…………… • …..opportunity to do something new and different, which in • turn motivated the students.
Further information • Peter • p.d.ball@cranfield.ac.uk • Peter & Hilary’s paper on team working in International Journal of Engineering Education, Vol. 23, No. 2. • Hilary • h.j.grierson@strath.ac.uk • JISC/NSF DIDET project • www.dmem.strath.ac.uk/didet • LauLima is downloadable from website