November 2, 2009 Las Vegas

1. November 2, 2009 Las Vegas

2. Agenda • Welcome Tom Thompson • Anti-trust Guidelines Sarah Bruno • Mission Statement Chris Gardner • September Minutes Tom • ASCCA Chris • Countermat Tom • Training Videos Training Video Committee • Web Site Chris • New Business Tom & Chris • Lincoln Presentation • Training & Diagnostic Video Marc Allen

3. Anti-Trust Guidelines • It is the unqualified policy of the Motor & Equipment Manufacturers Association to conduct its operations in strict compliance with the antitrust laws of the United States. • MEMA's antitrust policy prohibits any discussions which constitute or imply an agreement or understanding concerning: 1) prices, discounts, or terms or conditions of sale; 2) profits or profit margins or cost data; 3) market shares, sales territories or markets; 4) allocation of customers or territories; 5) selection, rejection or termination of customers or suppliers; 6) restricting the territory or markets in which a company may resell products; 7) restricting the customers to whom a company may sell; or 8) any matter which is inconsistent with the proposition that each manufacturer, wholesaler and distributor must exercise its independent business judgment in pricing its services or products, dealing with its customers and suppliers and choosing markets in which it will compete.

4. FPMC Mission Statement To reduce warranty on fuel handling products to acceptable levels within the industry by providing professional technicians and DIY installers with the resources, tools and information to more effectively diagnose and service automotive fuel systems

5. July/Sept Meeting Minutes • Outstanding items • E-15 Update – Chris • ASE Update • Digital Diagnostic Tree • Steve G and Dan W sent their versions to Chris • Chris provided to Comm. Department for integrating • FreeCat/Opticat update from Marco Island MIS Council Conference • AASA look up by VIN code Project update • Gates Timing Belt • Availability of determining US vs. Canadian hits on the Web site? • Pierce Replacement? • Other?

6. ASCCA • Association of Service Centers in California • FPMC article developed by AASA Communications Department & reviewed by Tom and Chris • To be published in December newsletter

7. Countermat Project • Subcommittee – Tom, Jeff, Dan W. • New images to be inserted • Image-text balance to be modified • Due to work and time constraints, no further work has been done on this • To be completed by Jan 31st 2010

9. Training Videos • Online FPMC Training Project • Sub-committee met Monday Oct 12th • In attendance Jeff Richardson, Tom Thompson, Joe Yoon, Steve Carrier • General Comments • Budget? • $2,500 from AASA • All were advised that Northwood University in Michigan was not an option • Tom suggested we use the Moog Training facility in St. Louis MO (Lincoln Rep. and Diag. Video shot there • Jeff Richardson advised that this would not be a problem • Jeff requires approx. shoot date so he can reserved the facility • Discussed how long we would need it and thought was 2 days • One for script run through • One for actual shoot

10. Training Videos • General con’t……. • Timing of shoot July/August 2010 • Slow time for training at facility • Should be able to film all 6 in one day with the pre-work • Steve C asked about French/Spanish translation • Funds for hiring a video crew? • Chris to obtain quotes • Do member companies have video experts within their training depts who could do this? • Can we offer these videos to our WD customers? • They have training sites i.e. “NAPA’s Training of Excellence Center”? • Parts supply for the shoots • All members volunteered to supply new or worn parts • Power Point with live presenter is good format • Where published? • WD’s websites • FPMC website • Need to do creative marketing to installer…how do we do this • Advertise in installer trades i.e. Underhood?

11. Training Videos • Script • Content Resources (general) • Existing Repair/Diagnostic procedures • Training depts of member companies • Each member take one of the videos and do the script for it • Dave Gilbert • Presenters • Trainers/engineers within member companies • AASA consultants? • College Automotive instructors (such as Gilbert) • Northwood personnel? • Scope/Purpose of the Training • A preface at the beginning of each video outlining our goal to reduce returns, stopping of using parts as diagnosis etc • Lecturer Bios • Presenter should introduce themselves giving background to prove credentials/bring credibility to the lecture

12. Training Videos • Online FPMC training courses/topics • Diagnostics (20 min) • Repair Procedures (20 min) • Warranty Returns and the Effect on the Industry (15 min) • Tools and Test Equipment (10 min) • Advantages and Disadvantages of Flex and Alternative Fuels (15 min) • Tank Cleaning, Safety and Hazardous Waste Disposal (10 min) • Additional suggestion from meeting • Product Seminar (unique features, TSB parts focus)

13. Training Videos • Diagnostics (20 min) • Content/Resource • Lincoln video • Member companies trainers • Automotive repair manuals • College Automotive consultants • Internet • Presenter • ????? Discussion item

14. Training Videos • Repair Procedures (20 mins) • Content/Resource • Technician • Lincoln video • Member companies trainers • Automotive repair manuals • College Automotive consultants • Internet • Presenter

15. Training Videos • Warranty returns and the Effect on the industry (15 mins) • Content/Resource • Delphi’s Charlie Gipe • Council Members • Product display…worn parts • Presenter • Charlie Gipe

16. Training Videos • Tools and Test Equipment • Content/Resource • Equipment suppliers • http://www.actron.com/ • http://www.asttool.com/ • http://www.dormanproducts.com/ • http://www.lincolnindustrial.com/ • http://www.lislecorp.com/ • http://www.toolaid.com/ • http://www.snapon.com/ • Presenters • Marc Allen, Lincoln and whoever else we can get

17. Training Videos • Ads/Disads of Flex and Alternative Fuels • Content/Resource • Internet • List the available fuels and associated car parc? • List source of repair parts for these types of systems • CNG/Propane/Flex • If this one not viable, replace with Product Seminar

18. Training Videos • Tank Cleaning, Safety and Hazardous Waste Disposal • Content/Resource • Metal/Steel Tanks are not dying off (Chevy Volt has a metal tank) • New Ford and Chrysler trucks are still steel • Not so much the tank that rusts and causes debris but the filler neck rusts out • Fuel Caddies are available to clean tank and filter debris out (Grainger is supplier) • Could demonstrate use of fuel caddy • Talk about the additional ½ hour of time in Mitchell manual • Recycling companies pick up the old gas • Presenter • ????? Expert in the field

19. Training Videos • Product Seminar • Unique Product features • Internal strainers • Fuel Pressure regulator on the module • Explain TSBs • Point out installation tips by make/model where there is something unique to the pump • Explain where a Fuel Pressure regulator is used and not (California emissions etc) • Earlier model Modules (approx 93-2003)are not direct fit but require a harness • Content/Source • Council Members • Presenters • Council Members • This is different from the “Warranty” presentation

20. FPMC Web Site • www.fuelpumpinfo.org • Recent addition – diagnostic/testing • Additional information needed • TSB links • Hazardous material handling • Training materials (FPMC and Lincoln videos) • Repair procedures • Canadian vs. U.S. hits? (Steve C)

21. 2009 Web Site Traffic

22. New Business • Election of new officers • 2010 dues • Year end Warranty rate report • Send warranty rates to Chris G • Preferably % of units and dollars • Need to be reported accurately or our goal is diminished • Focus Group in 2010? • FreeCat/Opticat update • Know Your Parts campaign