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Professional Self Presentation 2

Professional Self Presentation 2. Body Language and Interviews C. West 12.03. Aims. to develop the skills and qualities of effective communicators to develop a professional approach to interpersonal communications. Objectives. To develop: interpersonal skills

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Professional Self Presentation 2

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  1. Professional Self Presentation 2 Body Language and Interviews C. West 12.03

  2. Aims • to develop the skills and qualities of effective communicators • to develop a professional approach to interpersonal communications

  3. Objectives To develop: • interpersonal skills • some awareness of body language • an enhanced understanding of intrapersonal skills • an awareness of self presentation (to see ourselves as others see us!)

  4. Why? • Communication theory: • Non-verbal – 55% • Paralinguistic – 38% • Verbal communication 7% (Mehrabian, 1971, cited in Wainwright 1990)

  5. Effective Communication • If the verbal, that is, what we are saying, is important, then it is essential to know how to get the message across. • This dynamic process develops from … • Intrapersonal understanding • Appreciation of what affects Interpersonal communication • Practice of skills in body language and vocal clarity, tone and projection • Consideration of ‘status’ and respect for intercultural factors Now let’s consider these aspects in more detail …

  6. Interpersonal Communication Skills • This means we need to understand and develop … • the skills involved in social interactions • our understanding of our own and others’ social behaviour • our ability to appreciate why people behave or react as they do • We all have a professional responsibility for continuing reading, research and personal study in this area.

  7. Awareness of Body Language Body language is a fundamental part of the communication process. It includes … • Posture and gesture • Eye contact • Facial expression • Vocal quality – pitch, volume • Pace (speed) and tone of voice • Non-verbal sounds; eg. a sigh

  8. Intrapersonal Communication Skills involve … • How we see and value ourselves and understand our own personalities • Understanding the needs and motivations that drive our personal interactions • Understanding the dynamic cognitive processes by which we make sense of our experiences • Awareness of others’ reactions and the ability to modify our speech and actions based on this feedback.

  9. Self Presentation … • Is affected by … • Courtesy and respect for all • This may require us to find out about others’ beliefs, customs and cultures • Status • How do we present ourselves? • On a scale of 1 – 10?! • What does our ‘body language’ convey … about our belief in ourselves, our attitudes to others about us?

  10. References and Bibliography • Argyle, M. (1990), The Psychology of Interpersonal Behaviour, London,Penguin • Burton, G. & Dimbleby, R. (1993), Between Ourselves: an Introduction to Interpersonal Communication, London, Edward Arnold • Gahagan, J. (1975), Interpersonal and Group Behaviour, London, Methuen • Honey, P. (1986), If Looks Could Kill, London, Video Arts • Pease, A. (1997), Body Language: How to read others’ thoughts by their gestures, London, Sheldon • Ribbens, G. & Thompson, R. (2000), Understanding Body Language, Abingdon, Hodder and Stoughton • Wainwright, G.R. (1990), Body Language, Sevenoaks, Hodder and Stoughton Educational

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