Illuminating a System-Based Initiative

1. Lateral Transfer Initiative Lourdes Hospital Binghamton, NY Knowledge Transfer SmartMOVES A SYSTEM-BASED APPROACH TO SAFE PATIENT HANDLING Lights! Adoption & Critical Elements Sustaining Success Risk Analysis/Loss Analytics Senior Leadership support & accountability Nursing Driven Development of Safe Patient Handling Committee Dedicated Program Manager Funds Allocated for Equipment and Education Policy for accountability and sustainability Monitoring the success & challenges of Early Adopters • Enhanced Communication • Safe Patient Handling Education & Training • Compliance Monitoring • Removing Obstacles and Barriers to Success • Formulating an Action Plan • Reviews Based on Accountability/Improvement Illuminating a System-Based Initiative • Maintaining the wellness of Ascension Health’s workforce requires SmartMOVES - a Safe Patient Handling Program and System-Based initiative. We will: • Develop a focused approach and a working plan to begin the SmartMOVES process • Facilitate integration of SmartMOVES throughout our Health Ministries • Provide support through all levels of SmartMOVES adoption Process Change Education New Associates On-going COMMUNICATION Compliance Ascension Health is the largest Catholic and largest nonprofit healthcare provider in the United States, operating in 20 states and the District of Columbia – with 60 acute care facilities and over 100,000 associates. Injury and Claims Ascension Health is the largest Catholic and largest nonprofit healthcare provider in the United States, operating in 20 states and the District of Columbia. Monitoring Action Plan Accountability To Senior Leadership Continuous Improvement To Frontline Care Givers Application Implementation Maintenance Equipment Camera! Examples of Success From Several of Our Ministries Product Change Gathering a Multi-Disciplinary Safe Patient Handling SmartMOVES Team Administration PT/OT Worker’s Compensation Direct Care Associates Infection Control Education Employee Health Radiology Falls & Pressure Ulcer Human Resources Facilities & Biomed Bariatric Team Safety Officers Supply Chain Environmental Services Designate a Safe Patient Handling Program Manager Provide leadership to the multi-disciplinary team Establish and monitor success & challenges Spread Campaign Engage all stakeholders to assure a successful culture change Train Super Users Unit based trainers will implement and sustain SmartMOVES Equipment Selection Quality, customer service, educational support, and cost Equipment Training Initial and on-going training by the equipment vendor & facility-based educators Focus Strategy One patient care area at a time One process at a time: lateral transfers, vertical lifts, or repositioning Focus on continual improvement Policy and Procedure Development Reflects individual and management accountability Promotes a safe work environment for associates and patients Remove Barriers Quickly Highly visible team with good communication and follow-through Celebrate Small Successes Implementation is a culture change -don't become discouraged! Utilize Knowledge Transfer Techniques An interactive web-based Knowledge Center with monthly Lunch & Learns, resources, ListServ, & Toolkit Picturing SmartMOVES • We elicited the help of ministries with existing safe patient handling programs • We collaborated with our Nursing Clinical Excellence Team and Chief Nursing Officers • We utilized recommendations from the VA Safe Patient Handling Program • We partnered with equipment vendors SmartMOVING Forward • Illuminate the relationship between associate safety and patient safety • Link safe patient handling with decreasing falls and pressure ulcers & improving bariatric care. • Monitor results and learn from SmartMOVES“Early Adopters” • Spread SmartMOVES throughout Ascension Health • Evaluate and review products, equipment, and services • Maintain & expand the SmartMOVES Knowledge Center • Develop effective implementation strategies to incorporate Safe Patient Handling Action! Spreading Culture Change • We created a starting reference/communication portal called the SmartMOVES Knowledge Center • We support SmartMOVES through Monthly Lunch & Learns and a Listserv • We devised an essential Toolkit to provide a road map to Health Ministries initiating SmartMOVES Resources • VA Safe Patient Handling and Movement Program • ANA Handle with Care Campaign • AOHP • Equitable Safety Group • Ascension Health SmartMOVERS & Shakers”