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E-Government in Public Libraries

E-Government in Public Libraries. American Library Association Nancy Fredericks, E-Government Services Manager Pasco County Library Cooperative December 9, 2010. Dedicated Computers Extended Time Limits. E-Government Policy.

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E-Government in Public Libraries

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  1. E-Government in Public Libraries American Library Association Nancy Fredericks, E-Government Services Manager Pasco County Library Cooperative December 9, 2010

  2. Dedicated ComputersExtended Time Limits

  3. E-Government Policy http://www.pascolibraries.org/files/policies/egovernmentservicepolicy.pdf

  4. Legal Issues (Florida) • Provide verbal and written disclaimers (especially as part of Internet user agreement – click through on all library computers) • Refrain from helping users fill out forms that require co-signatures (e.g. Florida family court forms that require signatures by person who helps user fill out form - that comes with a requirement to keep the forms for six years) • Do not select forms for users - okay to help them use an index of forms, but selection is up to user (per Florida Bar Association unauthorized practice of law) • Refrain from typing in personal information, particularly social security numbers and passwords Report submitted to Florida State Library by Mary Minow www.librarylaw.com

  5. ALA E-Government Toolkit http://www.ala.org/ala/issuesadvocacy/egovtoolkit/index.cfm

  6. Statistics (librarian logs)

  7. Statistics

  8. Promotion & Information Lists of commonly accessed websites, what to bring when completing forms

  9. PCLS Website (E-Government) http://www.pascolibraries.org

  10. PCLS E-Government Blog http://pclsegov/blogspot.com

  11. PCLS E-Government Tools Page http://pascolibraries.org/egovtools.shtml

  12. Florida E-Government Website http://www.gethelpflorida.org

  13. Programs & PartnershipsFlorida Department of Children & Families (Food Stamps)

  14. Programs & Partnerships211- United Way

  15. Programs & PartnershipsSocial Security Administration

  16. Programs & PartnershipsCareer One-Stop Centers

  17. Programs & PartnershipsOutreach to the Underserved

  18. Programs & PartnershipsAccess to Justice-Legal Aid

  19. State Library and Archives of Florida http://egovflorida.org

  20. Webjunction www.webjunction.org

  21. Contact: Nancy Fredericks nancyfredericks@pascolibraries.org Pasco County Library System 727-861-3020

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