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Innovating from the Inside: Creating New Models of Care for Vulnerable Populations

Innovating from the Inside: Creating New Models of Care for Vulnerable Populations. Experts Panel. July 17, 2007. UCare Overview. Non-profit health plan 125,000 members All low-income, seniors or disabled Unique focus on vulnerable groups 32,000 Asian and African members 50,000 seniors.

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Innovating from the Inside: Creating New Models of Care for Vulnerable Populations

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  1. Innovating from the Inside: Creating New Models of Care for Vulnerable Populations Experts Panel July 17, 2007

  2. UCare Overview • Non-profit health plan • 125,000 members • All low-income, seniors or disabled • Unique focus on vulnerable groups • 32,000 Asian and African members • 50,000 seniors

  3. Innovation Challenges • Vulnerable members. • Less able to advocate on own behalf. • Special challenges of government business: • More regulation and bureaucracy. • Tight control of marketing, payment.

  4. Innovation Potential • Far-reaching effect when government supports innovation. • Health plan involvement with government programs has spurred innovation in Minnesota. • Plans compete on special services, community support and coverage.

  5. UCare Innovation Examples • Minnesota Senior Health Options • Minnesota Disability Health Options • Transportation Program • Car Seat Distribution and Education • Mobile Dental Van • Incentives for Health Behaviors

  6. Perceptions of Innovation • Member: Must perceive value and address cultural and language barriers. • Providers: Must help them provide better care to their patients. • Government: Must improve quality and control ever-rising costs. • UCare: A privilege to be able to innovate with these special individuals.

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