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Risks

Risks. 14-16 January 2008. And an important foundation from a seminal article:. Rob Kling (RHN) compares the computer to the automobile. Why first viewed as a clean technology? What things did people not foresee? Why? Some different lessons you learned?. Why Does This Happen?.

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Risks

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  1. Risks 14-16 January 2008

  2. And an important foundation from a seminal article: • Rob Kling (RHN) compares the computer to the automobile. • Why first viewed as a clean technology? • What things did people not foresee? • Why? • Some different lessons you learned?

  3. Why Does This Happen? • Easy to See the Benefits • Easy to identify • Want to see them • Is it possible to identify every side effect or impact? • What about unintentional side effects?

  4. But Does Difficulty Free Us? • NO! • Ethical responsibility to try to look at consequences • Who has the responsibility?

  5. Luddites & Neo-luddites • Primitivism • Jerry Mander

  6. Easy-to-discuss RISKS • Technostress • Multitasking • Sidetracking

  7. Technostress • Happens when …. • Some specificcauses for YOU? • For your parents/grandparents? • Cute video: Change in technology affects users

  8. Examples of Technostress • Voice Mail Hell • Get Human! • Poor User Interfaces • How do you like operating systems? • A new idea: BumpTop

  9. How People Try to Relieve their Frustrations • Movie: Office Space • Another YouTube Goodie • I Want to Hurt My Computer • Bruce Cameron • One thought: Emotional Mouse

  10. Multitasking • Definition: • Appears to be doing things at the same time • Actually just switching rapidly • Comes from Operating Systems concepts • Reality is that our brain is simply not designed for it!

  11. Multitasking - Reality • Psychologist Ed Hallowell • Multitasking refers to a mythical activity in which people BELIEVE they can perform 2 or more tasks SIMULTANEOUSLY---and as effectively as one • Some tasks we can really do simultaneously • But in general, we’re LESS effective • Scientific American study

  12. Multitasking Bottom Line • We do it because we are bored (a bit of attention deficit) • We seem to know when we really need to focus • When we do it, we are less effective – which can be dangerous or just wasteful

  13. Sidetracked • Also known as Cyberslacking (Wm Buckley) • Definition: everything unproductive that people do at the computer • Examples • Reading email • Endless refinements, embellishments and searches

  14. Sidetracking Websites • Table Tennis • Goofing Off Online – a collection of web sites • And you can probably add your own favorites

  15. Low Tech Time Wasters • Always been around • Examples? • Why is this different? • Easier • More compelling

  16. Escalating War • We can be clever about protecting ourselves • Anti-Boss Key • But Bosses can be too… • Spyware

  17. “ The greatest fear I havemy greatest fearis that we've become so comfortable with the technology, that we get so many benefits from the technology, that we are becoming anesthetized by the technology….

  18. “ It may well be that we are just going to sleep; that we are just not caring or understanding enough to take that step back and say, WAIT “ this is great stuff, these are wonderful machines, but let's keep things on the plus side.

  19. “ Let's make sure that we try to understand what the dilatory side effects are. Let us control the technology; don't let the technology control us.” Arthur Miller Harvard Law Professor

  20. References: Books • Michelle Weil and Larry Rosen, Technostress • Edward Hallowell, CrazyBusy • David Shenk, The End of Patience

  21. Choosing Teams • Work Habits • Yellow = Earlier • Orange = Later • Organization • Square = Very • Star = Own methods • Leadership circle • Color = Yes • White = If needed • None = No • Take your individual sheets • Visit stations to find possible partners • Position only needed if a pair • Turn in one Team Worksheet per Team

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