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Wir wissen nichts … aber wir können es messen !. Andreas Weigend aweigend@stanford.edu Garmisch-Partenkirchen, 29. Mai 2013. This presentation is on the web at: weigend.com /files/speaking/ WeigendAareon_GAP_2013.05.29. Web 1.0 / 2.0 / 3.o. Web 1.0: Digitize (B2B, B2C)
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Wirwissennichts…aberwirkönnenesmessen! Andreas Weigend aweigend@stanford.edu Garmisch-Partenkirchen, 29. Mai 2013 This presentation is on the web at:weigend.com/files/speaking/WeigendAareon_GAP_2013.05.29
Web 1.0 / 2.0 / 3.o • Web 1.0: Digitize (B2B, B2C) • Web 2.0: Share (C2B, C2W) • Web 3.o: Connect (C2C)
1970’s 1970’s Building Computers
1980’s 1980’s Connecting Computers
1990’s 1990’s Connecting Pages
2000’s 2000’s Connecting People
2010’s 2010’s Connecting Sensors
Berkeley SF Home Facebook Stanford Google
Imagine… … you had all the data in the world freely available at your fingertips: What would you do to delight your customers?
Imagine…. Christoph FranzCEO, Lufthansa bit.ly/datenlufthansa
Maxim 1 1. Make it trivially easy for people to • Contribute • Connect • Collaborate
Das Aal-Prinzip Anderearbeitenlassen!
Maxims 2 and 3 • Big Data is a mindset, not just a toolset • Data is the new oil, and it needs refineries
Maxims 4 and 5 4. Focus on metrics that matter to your customers, not to your lawyers 5. Focus on actions and feedback, not on analysis and reports
There are trade-offs in every decision • Know thy axes (dimensions) • Determine thy weights thoughtfully • Experiment and optimize Wirwissenesnicht. Aberwirkönnenesmessen.
Who cares? Culture Shift • Amazon has changed the way a billion people think about purchases • Google has changed the way a billion people think about information • Facebook has changed the way a billion people think about identity
The C’s of Commerce • Content • Context • Connection • Conversation • Community
1993 “On the Internet, nobody knows you’re a dog”
2012 “On the Internet, everybody knows you’re a dog”
Identity Attributes Relationships
Business Models Non-Social: Audience Social: Connected Individual
Mindset • Does your product or service get better over time, with data? • Does your customer understand the value for her when she gives you data?
Danke. Andreas Weigend DE: +49 174 906-5906 US: +1 (650) 906-5906 aweigend@stanford.edu Aareon AG | Jens Braune del Angel