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New Products for the Public Sector. The products that will change your work life. Presented by: Derek O’Halloran Date: 14 th June 2007. Dislikes. Technology is the answer. What’s new?. Up to date data (Electronic data updates) Streamlined and accurate bank account validation (Bankwizard)
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New Products for the Public Sector The products that will change your work life Presented by: Derek O’Halloran Date: 14th June 2007
What’s new? • Up to date data (Electronic data updates) • Streamlined and accurate bank account validation (Bankwizard) • Identity Theft – Reducing the time, cost and risk of paper-based proofs • Identity Theft – Paper-based proof of ID checks
Up to date data • Improves processes • Removes updating data from your to do list • Substantial time savings • Eliminated risk of data expiry • Removes need for downtime
Bank account validation • Inaccurate DD • Headache for finance/admin getting it corrected/annoying for customer QAS, George West House, Clapham, London, SW4 0QL 5.QAS Ref
Implications of getting it wrong • Financial • Admin • Chance of losing customers • Negative PR
Technology for an easier life “Since implementing BANK WIZARD we have virtually eliminated the problems associated with processing incorrect bank details. I would have no hesitation in recommending BANK WIZARD to any organisation processing large volumes of Direct Debits” Shelagh Osey, Financial Services Manager
Proof of identification Typical Requirements: • Photo Proof – Passport, Driving License • Proof of Address – Driving License, Utility Bill Fake ID’s Stolen ID’s
Documentary evidence • Cost of Processing/Storage • Training • Customer Service • EFFECTIVENESS • Easily forged • Easy to obtain genuine documents • Detection of forgeries
How does it work? • Data Input • Name and Address validation • Validation • Establishing the existence of a real world identity • Verification • Positive corroboration of identity and biographic details supplied • Key fraud indicators • Authentication
How big is the problem? Source: CIFAS Online • Identity fraud cost the economy £1.7 billion / year (Home Office, February 2006) • Identity fraud accounts for a criminal cash-flow of £10m per day • There are 80 million active National Insurance numbers in the UK, with a population of 60 million
Validation Data Input QuickAddress Pro Authenticate Capture Fields Name Address Secure Internet Connection Validated Name and Address Date of Birth Time at address Former Addresses Time at these addresses Male or Female Telephone Numbers No of Dependents Bank Details Owner Occupier PAF ER Yes No Authentication Index Verification 70 Authentication How does it work?
Breadth & depth weighting • Breadth • No. corroborative matches against data sources • Depth • How far back in time the record goes • Quality • Type of record and level of due diligence performed in its creation Authentication Index
Authenticate • Hosted, Integrated or bespoke • Solution fast & easy to implement • Name & Address verification on entry • Breadth & depth of Experian data • Pre-configured authentication templates • Easy to use – improves business process • Compliant
Thank you for listening Presented by: Derek O’Halloran Date: 14th June 2007 www.qas.co.uk