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Send Lawyers, Guns, & Money Rapid ERP Implementation

Send Lawyers, Guns, & Money Rapid ERP Implementation. Session #23334 March 13, 2007 Alliance 2007 Conference Orlando, Florida. Max Davis-Johnson AVP - UTO. Max Davis-Johnson. ASU OASIS Project.

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Send Lawyers, Guns, & Money Rapid ERP Implementation

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  1. Send Lawyers, Guns, & Money Rapid ERP Implementation Session #23334 March 13, 2007 Alliance 2007 Conference Orlando, Florida Max Davis-Johnson AVP - UTO

  2. Max Davis-Johnson U n I v e r s I t y T e c h n o l o g y O f f I c e , A r I z o n a S t a t e U n I v e r s I t y

  3. ASU OASIS Project • On February 28, 2006 ASU signed their licensing agreement with Oracle for PeopleSoft Campus Solutions, Human Capital Management, and Customer Relations Management • On March 1, 2007 ASU started Fall 2007 registration using PeopleSoft U n I v e r s I t y T e c h n o l o g y O f f I c e , A r I z o n a S t a t e U n I v e r s I t y

  4. Environment • Principles • Practices U n I v e r s I t y T e c h n o l o g y O f f I c e , A r I z o n a S t a t e U n I v e r s I t y

  5. ASU Quick Facts • Enrollment 63,238 • 4 campus • 20 colleges and schools • 1,000 active majors • 60,000 applications a year U n I v e r s I t y T e c h n o l o g y O f f I c e , A r I z o n a S t a t e U n I v e r s I t y

  6. Growth & Change U n I v e r s I t y T e c h n o l o g y O f f I c e , A r I z o n a S t a t e U n I v e r s I t y

  7. Why a new strategy? U n I v e r s I t y T e c h n o l o g y O f f I c e , A r I z o n a S t a t e U n I v e r s I t y

  8. From Context to Core Core processes … are the ones that differentiate you … so that customers select you over your competition. Everything else is context. -- Geoffrey Moore Dealing with Darwin U n I v e r s I t y T e c h n o l o g y O f f I c e , A r I z o n a S t a t e U n I v e r s I t y

  9. From Context to Core U n I v e r s I t y T e c h n o l o g y O f f I c e , A r I z o n a S t a t e U n I v e r s I t y

  10. Managing Context through Strategic Alliance U n I v e r s I t y T e c h n o l o g y O f f I c e , A r I z o n a S t a t e U n I v e r s I t y

  11. Like technology from an advanced alien civilization… U n I v e r s I t y T e c h n o l o g y O f f I c e , A r I z o n a S t a t e U n I v e r s I t y

  12. ASU Strategic Technology Partners U n I v e r s I t y T e c h n o l o g y O f f I c e , A r I z o n a S t a t e U n I v e r s I t y

  13. ERP The ASU Way Iterative Process U n I v e r s I t y T e c h n o l o g y O f f I c e , A r I z o n a S t a t e U n I v e r s I t y

  14. ERP the ASU Way External Hosting Avoiding procurement fatigue You can have any flavor you want… Transparency – The Frankenstein Factor Antidote U n I v e r s I t y T e c h n o l o g y O f f I c e , A r I z o n a S t a t e U n I v e r s I t y

  15. ERP the ASU Way Standing on the shoulders of others Empower Decision Making Go towards the sound of the guns U n I v e r s I t y T e c h n o l o g y O f f I c e , A r I z o n a S t a t e U n I v e r s I t y

  16. ERP the ASU Way Project Organization Data and Reports U n I v e r s I t y T e c h n o l o g y O f f I c e , A r I z o n a S t a t e U n I v e r s I t y

  17. The Sweet Sixteen… • Best Practice 1 - Executive management endorses and supports the project • Best Practice 2 –This is not just a technology project. It is an University project. • Best Practice 3 – In the Functional vs. Technical balance, functional weighs more than technical. Functional processes and needs are the core. Technical serves the core. • Best Practice 4 – Be cognizant about the need to adapt the organizational changes. • Best Practice 5 – A project management team will be assign full-time to the implementation. • Best Practice 6 –The project team composition will represent all functional areas. U n I v e r s I t y T e c h n o l o g y O f f I c e , A r I z o n a S t a t e U n I v e r s I t y

  18. The Sweet Sixteen… • Best Practice 7 – Project team members are full time on the project and normal job responsibilities will be reassigned. Backfill is required. • Best Practice 8 – Budget will not be the primary consideration in making project implementation decisions. The ability to track and reallocate budget in a timely manner within the overall project budget is critical. Spending a little more early can literally save you millions later. • Best Practice 9 – The project team will be empowered to make decisions. Decision elevation process in place. • Best Practice 10 – A separate dedicated work environment specifically created for the project team is required. • Best Practice 11 – Reward, praise, and celebrate. U n I v e r s I t y T e c h n o l o g y O f f I c e , A r I z o n a S t a t e U n I v e r s I t y

  19. The Sweet Sixteen • Best Practice 12 – Milestones drive the implementation schedule. You adapt the “Lawyers, Guns, and Money” philosophy. • Best Practice 13 – Use the software out of the box or re-engineering a business process before changing the ERP software. • Best Practice 14 – Use experienced consultants to facilitate implementation efforts and do knowledge transfer. Core functional teams will have a full-time consultant for the duration of the initial implementation project. • Best Practice 15 – Implementation information should be continuously communicated to the campus community. • Best Practice 16 – Start early on data -conversion and reporting U n I v e r s I t y T e c h n o l o g y O f f I c e , A r I z o n a S t a t e U n I v e r s I t y

  20. Challenges • Getting the culture of higher education to embrace a new paradigm • Executive commitment • Resource commitments • ERP Acceptance Curve and the “trough of despair” • Acceptance of Role Changes U n I v e r s I t y T e c h n o l o g y O f f I c e , A r I z o n a S t a t e U n I v e r s I t y

  21. How do you do faster, cheaper, better? • Align with partners who have administrative technology as part of their core business • Use the improvements and reliability of the PeopleSoft software and the maturing and quality of related services • Send money early to get it right and meet milestones • Define and follow implementation principles • Adapt best practices – “A Sweet Sixteen” • Organizational issues outweigh software issues- software and methodologies are mature • Implement – Adapt – Grow • Compressed timelines actually promote success • Keep the project team supplied with caffeine • Giddy-up! U n I v e r s I t y T e c h n o l o g y O f f I c e , A r I z o n a S t a t e U n I v e r s I t y

  22. Will it be this? U n I v e r s I t y T e c h n o l o g y O f f I c e , A r I z o n a S t a t e U n I v e r s I t y

  23. or this? U n I v e r s I t y T e c h n o l o g y O f f I c e , A r I z o n a S t a t e U n I v e r s I t y

  24. www.asu.edu/oasis Email: max.davis-johnson@asu.edu U n I v e r s I t y T e c h n o l o g y O f f I c e , A r I z o n a S t a t e U n I v e r s I t y

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