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Volunteer Leaders Webcast Series December 12, 2013 Sherry Johnson, SPHR Field Services Director. Time Management . Overcoming the Challenge!. Today’s Agenda. Where we stand with time today Determining where your time goes Prioritizing and work/life balance The power of delegation
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Volunteer Leaders Webcast Series December 12, 2013 Sherry Johnson, SPHR Field Services Director Time Management • Overcoming the Challenge!
Today’s Agenda Where we stand with time today Determining where your time goes Prioritizing and work/life balance The power of delegation Ensuring clear communication
Time Management and Work / Life Balance Overcoming the Challenge! “No one has enough time, but everyone has all there is.” - Anonymous
The Pareto Principle 80/20 Rule Are you feeling overwhelmed? It’s time to organize and simplify your life!
Parkinson’s Law The demand upon a resource tends to expand to match the supply of the resource.
The Future Comes Soon Enough “ I never think of the future. It comes soon enough.” - Albert Einstein
Strategies for Optimizing Your Work Day Balance your work and leisure time Set your priorities Manage your e-mails & telephone calls Control interruptions Schedule time for your work day Delegate! Find an organization system that works – and stick with it! Handle paper once Break a project into actionable pieces Identify and challenge things that waste time and effort Recondition the expectations of others Batch routine work Work in uninterrupted blocks of time Re-clarify goals and priorities – daily!
The 10 Keys to Successful Delegation 1. Define the task 2. Select the individual 3. Assess ability and training needs 4. Explain why 5. State required results 6. Identify required resources 7. Agree on schedule 8. Support and communicate 9. Provide feedback on results 10. Repeat the process
Communication Tips 1. Allow employees to question 2. Be clear and concise 3. Be open and honest 4. Use appropriate communication medium 5. Transmit the correct information 6. Adapt communication to reflect culture
Impact of Effective Communication • Fast Fact • The 2003/2004 Watson Wyatt study found that high levels of effective communication have a positive impact on employee turnover. • According to the study, companies that communicate effectively are more likely to report turnover rates below those of their industry peers that communicate less effectively • (33.3 % versus 51.6%, respectively). • Source: 2003/2004 Watson Wyatt Effective Communication ROI Study—Connecting Organizational Communication to Financial Performance.
Empowering Employees Meaning: the importance of an employee’s work Competence: belief in capacity to perform tasks Self-determination: offering employees more control Impact: value employee opinions
Summary We have all the time there is, we need to use it! Evaluate where your time goes Set priorities around how you work Delegate and empower your employees Make your communication clear
Resources • Article available on the SHRM Volunteer Leaders Resource Center (VLRC), “Management Series Part I: Time Management Skills-Optimizing Your Effectiveness” • http://www.shrm.org/Research/Articles/Articles/Pages/Management_20Series_20Part_20I__20Time_20Management_20Skills-Optimizing_20Your_20Effectiveness.aspx • “Time Management Training,” available through the SHRM Store; includes a companion CD-ROM with ready-to-use presentations and electronic copies of all supporting material • http://shrmstore.shrm.org/time-management-training.html • Articles on the topic of “work/life balance” available on the SHRM website • http://www.shrm.org/searchcenter/Pages/Results.aspx?k=work/life%20balance • “Workplace Flex Toolkit” recently published on the SHRM Workplace Flexibility Resource Page http://www.shrm.org/hrdisciplines/benefits/Pages/workflex.aspx
Going Forward – Look to SHRM for Support www.shrm.org
Thank you! Sherry Johnson, SPHR Field Services Director sherry.johnson@shrm.org 703-535-6255 (W)@SHRMSherry www.shrm.org