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Project ETIV – EMAS TECHNICAL IMPLEMENTATION AND VERIFICATION Prepared by :. MODULE 3 EMAS. Eco-Management and Audit Scheme. Case study “Implementation of EMAS in R&D organizations”.
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Project ETIV – EMAS TECHNICAL IMPLEMENTATION AND VERIFICATIONPrepared by: MODULE 3 EMAS. Eco-Management and Audit Scheme Case study “Implementation of EMAS in R&D organizations”
This project has been funded with support from the European Commission. This publicationreflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein. MODULE 3 EMAS. Eco-Management and Audit Scheme Case study “Implementation of EMAS in R&D organizations”
MODULE 3 EMAS. Eco-Management and Audit Scheme ECO-MANAGEMENTAND AUDIT SCHEME
CONTENTS EMAS. Eco-Management and Audit Scheme CHAPTER 2 REGULATION (EC) 761/2001 OF THE EUROPEAN PARLIAMENT AND THE MARCH 19, 2001 COUNCIL, COMMUNITY SYSTEM FOR ENVIRONMENTAL MANAGEMENT AND AUDITS, EMAS. CHAPTER 3 ENVIRONMENTAL POLICY CHAPTER 1 INTRODUCTION TO ENVIRONMENTAL TOOLS CHAPTER 4 PLANNING CHAPTER 5 IMPLEMENTATION AND OPERATION CHAPTER 6 CHECKING AND CORRECTIVE ACTION CHAPTER 7 EDITION OF PROCEDURES AND WORK INSTRUCTIONS CHAPTER 10 SUMMARY OF REQUIREMENTS FOR PARTICIPATION IN, AND THE IMPLEMENTATION OF EMAS CHAPTER 9 INSCRIPTION IN THE EMAS REGISTER CHAPTER 8 ENVIRONMENTAL DECLARATION
INTRODUCTION TO ENVIRONMENTAL TOOLS EMAS. Eco-Management and Audit Scheme • INDUSTRIAL DEVELOPMENT • DEMOGRAPHIC GROWTH • SOCIAL INTERESTS • SEARCH FOR A BETTER STANDARD OF LIVING • SEARCH FOR A BETTER QUALITY OF LIFE • DETERIORATION OF NATURAL RESOURCES • USE OF RESOURCES • POLLUTION • GENERATION OF WASTE THE ENVIRONMENT PRESSURE EFFECTS ACTIONS ENVIRONMENTAL TOOLS CONTROL MEASURES CONTINUOUS IMPROVEMENT ENCOURAGE SUSTAINABLE DEVELOPMENT IMPLEMENTATION OF ENVIRONMENTAL MANAGEMENT SYSTEMS • MANAGEMENT CAPABILITY • ECONOMIC INSTRUMENTS • LAWS AND REGULATIONS • NEW DEVELOPMENT PROCESSES • CHANGE OF ATTITUDE • RAISED AWARENESS MINIMIZE IMPACTS ... ... EMAS PRESSURE-ACTION-ANSWERS
INTRODUCTION TO ENVIRONMENTAL TOOLS EMAS. Eco-Management and Audit Scheme It is a voluntary environmental management and auditing system which establishes a structured process aimed at improving environmental protection in industrial activities by developing policies, programs and environmental management systems. EMAS REGULATIONS Incorporate the EN ISO 14001 international standard as part of its management system. ADVANTAGES ECONOMIC COMPLIANCE WITH REGULATIONS COMPETITIVE STAFF PARTICIPATION Environmental management using the EMAS Regulations means going beyond the UNE-EN-ISO 14001 Standard. Staff involvement and the public nature of the information are just some of the additional requirements.
INTRODUCTION TO ENVIRONMENTAL TOOLS EMAS. Eco-Management and Audit Scheme ISO 14001 ISO 14001 EMAS EMAS INTERNATIONAL CERTIFICATION RECORD VERIFICATION EUROPEAN LEVEL SCOPE OF APPLICATION RECOGNITION ISO 14001 EMAS CONTINUOUS IMPROVEMENT WORKER INVOLVEMENT PUBLISHED ENVIRONMENTAL DECLARATION INDIRECT ASPECTS THE PUBLICATION OF INFORMATION OF AN ENVIRONMENTAL NATURE IS NOT NECESSARY REQUIREMENTS DIFFERENCES BETWEEN ISO 14001 AND EMAS
INTRODUCTION TO ENVIRONMENTAL TOOLS EMAS. Eco-Management and Audit Scheme EMAS: STAFF AWARENESS SUCCESS! The commitment of General Management and the participation of the Workers ensures the success of the Environmental Management System TRAINING MOTIVATION PARTICIPATION COMMUNICATION DESIGNATION OF RESPONSABILITIES
INTRODUCTION TO ENVIRONMENTAL TOOLS EMAS. Eco-Management and Audit Scheme EMAS: INTERACTION WITH SOCIETY (I) Maintaining communication "flow" and defining channels both internally, to achieve "CONTINUOUS IMPROVEMENT" of the organization and externally to maintain an "OPEN DIALOGUE WITH THE PUBLIC, LOCAL COMMUNITIES, USERS AND OTHER INTERESTED PARTIES", is fundamental for ensuring the correct operation of the organization's Environmental Management System.
INTRODUCTION TO ENVIRONMENTAL TOOLS EMAS. Eco-Management and Audit Scheme Internal Communication External Communication DESIGNATION OF RESPONSABILITIES Motivation Communication Environmental Policy Procedures Users: Suppliers and Contractors STAFF FROM THE ORGANIZATION AT ALL LEVELS AND FUNCTIONS EXTERNAL RELATIONS Training Compliance with Regulations Authorities Participation Communication Environmental Declaration Validation Verification Registration General Public Verifiers EMAS: INTERACTION WITH SOCIETY (II)
INTRODUCTION TO ENVIRONMENTAL TOOLS EMAS. Eco-Management and Audit Scheme PDCA IMPROVEMENT CYCLE (I)
INTRODUCTION TO ENVIRONMENTAL TOOLS EMAS. Eco-Management and Audit Scheme 4.1 General Requirements 4.2 Environmental Policy 4.3 Planning 4.3.1 Environmental aspects 4.3.2 Legal and other requirements 4.3.4 Environmental management program 4.4 Implementation and operation 4.6 Management Review 4.4.1 Structure and responsibilities 4.4.2 Training, raising awareness and professional competence 4.4.3 Communication 4.4.4 Documentation of the environmental management system 4.4.5 Control of the documentation 4.4.6 Operational Control 4.4.7 Emergency plans and response capabilities 4.5 Checking and Corrective Action 4.5.1 Monitoring and measuring 4.5.2 Non-conformity, corrective action and preventative action 4.5.3 Inspections 4.5.4 Auditing of the environmental management system PDCA IMPROVEMENT CYCLE (II)
REGULATION (EC) Nº. 761/2001 - EMAS EMAS. Eco-Management and Audit Scheme STRUCTURE (I)
REGULATION (EC) Nº. 761/2001 - EMAS EMAS. Eco-Management and Audit Scheme STRUCTURE (II)
REGULATION (EC) Nº. 761/2001 - EMAS EMAS. Eco-Management and Audit Scheme STRUCTURE (III)
REGULATION (EC) Nº. 761/2001 - EMAS EMAS. Eco-Management and Audit Scheme STRUCTURE (IV)
REGULATION (EC) Nº. 761/2001 - EMAS EMAS. Eco-Management and Audit Scheme REQUIREMENTS OF THE ENVIRONMENTAL MANAGEMENT SYSTEM (I)
REGULATION (EC) Nº. 761/2001 - EMAS EMAS. Eco-Management and Audit Scheme REQUIREMENTS OF THE ENVIRONMENTAL MANAGEMENT SYSTEM (II)
REGULATION (EC) Nº. 761/2001 - EMAS EMAS. Eco-Management and Audit Scheme REQUIREMENTS OF THE ENVIRONMENTAL MANAGEMENT SYSTEM
REGULATION (EC) Nº. 761/2001 - EMAS EMAS. Eco-Management and Audit Scheme ORGANISATION REQUIREMENTS PARTICIPATION IN EMAS
REGULATION (EC) Nº. 761/2001 - EMAS EMAS. Eco-Management and Audit Scheme SPECIFIC OBJECTIVES OF THE EMAS REGULATIONS
REGULATION (EC) Nº. 761/2001 - EMAS EMAS. Eco-Management and Audit Scheme USE OF THE LOGOTYPE
ENVIRONMENTAL POLICY EMAS. Eco-Management and Audit Scheme INTRODUCTION THIS IS THE KEY ASPECT THAT DEFINES THE PRIORITIES AND COMMITMENTS THAT THE ORGANIZATION MAKES AND MUST BE PUT DOWN IN WRITING AT THE HIGHEST MANAGERIAL LEVEL. • IT MUST SHOW: • SCOPE • ENVIRONMENTAL OBJECTIVES • COMPLIANCE WITH ENVIRONMENTAL LEGISLATION • RISK CONTROL • MINIMISATION OF WASTE • ENVIRONMENTAL LEADERSHIP • TRAINING POLICIES • INTERNAL DIFFUSION WITHIN THE COMPANY • COMMITMENT TO CONTINUOUS IMPROVEMENT • PUBLICALLY AVAILABLE
PLANNING EMAS. Eco-Management and Audit Scheme INTRODUCTION Once the Environmental Policy has been defined the organization commits to compliance with environmental legislation. This means that the organization must establish procedures to: • Legal compliance is obligatory and organizations that decided to implement EMAS voluntarily adopt a commitment to continuous improvement. As such, to go beyond mere legal compliance and improve environmentally speaking, they must: • Establish environmental objectives and goals. • Establish environmental programs. • Identify environmental aspects (that is, how the organization affects the environment.) • Establish legal requirements. Knowledge of the legislation that applies to each organization is not, in itself, sufficient. One must identify the legal requirements applicable to the organization in order to achieve strict legal compliance
PLANNING EMAS. Eco-Management and Audit Scheme ENVIRONMENTAL ANALYSIS ENVIRONMENTAL ANALYSIS
PLANNING EMAS. Eco-Management and Audit Scheme ENVIRONMENTAL ASPECTS “The organization must establish and keep up-to-date the procedures for identifying the environmental aspects of its activities, products or services that are within its control and which it can influence, in order to determine those that have, or may have, significant impact on the environment. ENVIRONMENTAL ANALYSIS • Once the environmental aspects have been identified one must: • Proceed to evaluate the severity of the impact, • Identify the impacts. • Describe the affected environment. • Predict and estimate the impact.
PLANNING EMAS. Eco-Management and Audit Scheme CHARACTERISTICS OF ENVIRONMENTAL ASPECTS Comparable: The indicators should be suitable for comparisons and reflect the evolution of environmental behaviour. Equilibrium: Between the problematic aspects (bad) and promising ones (good). Continuity: The indicators must be based upon the same criteria and refer to comparable units or time periods. Up-to-date: The indicators must be updated with sufficient frequency to allow the adoption of appropriate measures. Clarity: the indicators must be clear and comprehensible. ENVIRONMENTAL ANALYSIS
IMPLEMENTATION AND OPERATION EMAS. Eco-Management and Audit Scheme ENVIRONMENTAL ANALYSIS STEP TO BE TAKEN FOR THE CORRECT IMPLEMENTATION OF AN ENVIRONMENTAL MANAGEMENT SYSTEM
IMPLEMENTATION AND OPERATION EMAS. Eco-Management and Audit Scheme 1. • Identify LEGAL REQUIREMENTS • Determine ENVIRONMENTAL ASPECTS • Evaluate SIGNIFICANT IMPACTS • Evaluate INCIDENTS PERFORM AN ENVIRONMENTAL ANALYSIS OBJECTIVE • To know the CURRENT SITUATION • To identify ENVIRONMENTAL ASPECTS • (Starting point of the Environmental Management System) PURPOSE • Visiting the facilities in order to detect critical points. • Making an inventory of discharges. • Analysing products, processes, waste etc. • Evaluating the opinions of clients, subcontractors and residents. • Analysing failures of compliance, sanctions, licences and discharge permits.
IMPLEMENTATION AND OPERATION EMAS. Eco-Management and Audit Scheme 2. PLAN IMPLEMENT AN ENVIRONMENTAL MANAGEMENT SYSTEM 1. Definition of environmental policy 2. Identification of significant environmental impacts 3. Identification of legal requirements 4. Definition of environmental objectives and goals 5. Elaboration of an Environmental Management Program. DO CHECK 6. Structure and responsibilities 7. Training, raising awareness and professional training. 8. Communication. 9. Documentation of the Environmental Management System and documentation control. 10. Documentation control. 11. Operational control 12. Emergency plans and response capabilities.. 13. Monitoring and measuring 14. Non-conformity, corrective and preventative action. 15. Records. 16. Auditing of the Environmental Management System. ACT 17. Management review 18. Environmental declaration. 19. Validation, communication and registration.
IMPLEMENTATION AND OPERATION EMAS. Eco-Management and Audit Scheme 3. • Evaluate EFFICIENCY OF THE ORGANIZATION • Evaluate THE MANAGEMENT SYSTEM • Evaluate PROCEDURES DESIGNED TO PROTECT • THE ENVIRONMENT PERFORMING ENVIRONMENTAL AUDITS • To facilitate CONTROL OBJECTIVE • Covers ALL OF THE ORGANIZATION’S ACTIVITIES SCOPE • Revision and understanding of the management system • Detection of strengths and weaknesses in the management system. • Revision of documents, procedures, records etc. • Evaluation of the results of the audit. • Elaboration of report. • Communication of the results • Monitoring of the audit • Establishment of corrective and preventative actions. • Raise detected non-conformities during the audit.
IMPLEMENTATION AND OPERATION EMAS. Eco-Management and Audit Scheme 4. • Make the following available to the public and interested sectors: • Environmental impacts generated. • The organization’s environmental policy, goals and objectives. • Commitment to continuous improvement ELABORATING AN ENVIRONMENTAL DECLARATION • To facilitate UPDATED INFORMATION that may • Demonstrate ENVIRONMENTAL BEHAVIOUR. OBJECTIVE • Introduction. • Description of the Environmental Management System. • Description of all of the direct and indirect environmental aspects • Elaboration of the Environmental Management Program • Description of goals and objectives. • Summary of available information concerning the organization's environmental actions • Evaluation of environmental behavior in previous years • Evaluation of compliance with regulations • Validation of the declaration CONTENT
IMPLEMENTATION AND OPERATION EMAS. Eco-Management and Audit Scheme 5. • Environmental Analysis. • Environmental Management System • Auditing procedures • Environmental Declaration VERIFYING COMPLIANCE WITH THE FOUR PREVIOUS POINTS • To guaranteeTHAT THE ENVIRONMENTAL POLICY, THE MANAGEMENT SYSTEM AND THE AUDITING PROCEDURE ARE IN LINE WITH EMAS REQUIREMENTS OBJECTIVE • Examine the documentation. • Visit the facilities of the organization. • Perform interviews with the staff. • Create a report of the principal aspects detected. • Present the report to general management. • Make proposals for improvements. Environmental verifier. Validation date.
IMPLEMENTATION AND OPERATION EMAS. Eco-Management and Audit Scheme 6. • Verify that the information is exact, not misleading, well-founded, verifiable, relevant, appropriately used, representative of the environmental behaviour of the organization, significant in relation to the impact and it does not give rise to misinterpretation. • Verify compliance with the requirements of Annex III of the EMAS Regulations. Environmental Declaration Information. VALIDATING AN ENVIRONMENTAL DECLARATION OBJECTIVE • To check THE VERACITY OF THE INFORMATION AND OF THE ENVIRONMENTAL DECLARATION
IMPLEMENTATION AND OPERATION EMAS. Eco-Management and Audit Scheme • Present: • The registration request form properly completed. • The validated Environmental Declaration. • The accreditation certificate of the environmental verifier. • A brief description of the Environmental Management System implemented in the organization. • A formal declaration by the organization of corrective and preventative actions put into practice, if the company has been the object of a sanction sometime in the two years prior to its registration. 7. REGISTERING THE ENVIRONMENTAL DECLARATION • To ensure that THE ORGANIZATION CONTROLS • THE MANAGEMENT OF THE ENVIRONMENTAL ASPECTS OF ITS ACTIVITIES, PRODUCTS OR SERVICES THAT HAVE SIGNIFICANT ENVIRONMENTAL IMPACTS IN EACH AND EVERY CENTRE WHERE EMAS IS APPLIED. OBJECTIVE
IMPLEMENTATION AND OPERATION EMAS. Eco-Management and Audit Scheme 8. • Regulation (EC) Nº 761/2001 emphasises that the environmental declaration and the updated information must be accessible by the public, thus organizations are encouraged to use diverse options of communication (electronic publishing, libraries etc.) MAKING IT AVAILABLE TO THE PUBLIC • To inform THE PUBLIC AND INTERESTED PARTIES. • To demonstrate THAT THEY MAINTAIN AN OPEN DIALOGUE WITH THE • PUBLIC AND OTHER INTERESTED PARTIES INCLUDING • LOCAL COMMUNITIES AND USERS. • To know WHAT ASPECTS WORRY THE PUBLIC AND OTHER • INTERESTED SECTORS OBJECTIVE • The environmental management system that the organization has implemented. • How to evaluate the behaviour of the organization, the management system and the procedures designed to protect the environment in a systematic, documented, periodical and objective manner. • Environmental impacts of the activities, products and/or services that are offered in the organization. • Compliance with the relevant environmental legislation. • The commitment to continuous improvement. ASPECTS ABOUT WHICH INFORMATION SHOULD BE PROVIDED
CHECKING AND CORRECTIVE ACTION EMAS. Eco-Management and Audit Scheme NON-CONFORMITY Failure to comply with a requirement CORRECTIVE ACTION Action taken to eliminate the cause of a detected Non-Conformity or other undesirable situation PREVENTIVE ACTIONS Action taken to eliminate the cause of a potential Non-Conformity or other potentially undesirable situation DEFINITIONS
CHECKING AND CORRECTIVE ACTION EMAS. Eco-Management and Audit Scheme OPERATIVE PROCESS Documenting possible Non Conformity and providing information about it for consideration if it is accepted If Non-Conformity is detected during the course of an activity, decide whether the activity should be interrupted Evaluate the importance of the detected Non-Conformity Adoption of Corrective Actions in keeping with the magnitude of the impact
CREATING PROCEDURES AND WORK INSTRUCTIONS EMAS. Eco-Management and Audit Scheme TYPES AND STRUCTURE OF PROCEDURES • GENERAL PROCEDURES • GENERAL AREA PROCEDURES • SPECIFIC PROCEDURES (OR TECHNICAL PROCEDURES) • WORK INSTRUCTIONS (OR TECHNICAL INSTRUCTIONS) OBJECT SCOPE REFERENCES GENERAL POINTS DESCRIPTION ANNEXES
CREATING PROCEDURES AND WORK INSTRUCTIONS EMAS. Eco-Management and Audit Scheme PROCEDURES REQUIRED IN EMAS (I) IDENTIFICATION OF THE ENVIRONMENTAL ASPECTS OF THE ORGANIZATION'S ACTIVITIES, PRODUCTS OR SERVICES (I.A.3.1) IDENTIFICATION OF, AND ACCESS TO, LEGAL AND OTHER REQUIREMENTS TO WHICH THE ORGANIZATION IS SUBJECT (I.A.3.2) RAISE AWARENESS OF EMPLOYEES OR MEMBERS OF THE ORGANIZATION AT ALL RELEVANT LEVELS AND FUNCTIONS (I.A.4.2) INTERNAL AND EXTERNAL COMMUNICATION (I.A.4.3)
CREATING PROCEDURES AND WORK INSTRUCTIONS EMAS. Eco-Management and Audit Scheme PROCEDURES REQUIRED IN EMAS (II) DOCUMENTATION CONTROL (I.A.4.5) OPERATIONAL CONTROL (I.A.4.6) IDENTIFICATION OF EMERGENCIES AND RESPONSES (I.A.4.7) CONTROL, MONITORING AND MEASURING OF ACTIVITIES (I.A.5.1) NON-CONFORMITY, CORRECTIVE AND PREVENTATIVE ACTION (I.A.5.2) PERFORMANCE OF SYSTEM AUDITS (I.A.4.3)
ENVIRONMENTAL DECLARATION EMAS. Eco-Management and Audit Scheme INTRODUCTION The objective of the Environmental Declaration is to demonstrate and inform interested sectors and the general public about the evolution of an organization's environmental behaviour and the results of pollution control used by the organisation in order to minimise environmental impacts. The information published by the organization must correspond to the reality of the organization and be exact, accurate, validated, verified and clearly reflect the environmental situation of the organization. It must also be confirmable and not give rise to confusion or errors. Lastly, if the Environmental Declaration is corporative then the significant impacts of each associated centre must be clearly established.
ENVIRONMENTAL DECLARATION EMAS. Eco-Management and Audit Scheme A CLEAR AND UNEQUIVOCAL DESCRIPTION OF THE REGISTRATION OF THE ORGANIZATION IN EMAS ENVIRONMENTAL POLICY OF THE ORGANISATION SUMMARY OF ACTIVITIES, PRODUCTS AND SERVICES BRIEF DESCRIPTION OF THE ENVIRONMENTAL MANAGEMENT SYSTEM DESCRIPTION OF SIGNIFICANT DIRECT AND INDIRECT ENVIRONMENTAL ASPECTS AND AN EXPLANATION OF SIGNIFICANT ENVIRONMENTAL ASPECTS IN RELATION TO DEFINED ENVIRONMENTAL ASPECTS CONTENT OF THE ENVIRONMENTAL DECLARATION (I)
ENVIRONMENTAL DECLARATION EMAS. Eco-Management and Audit Scheme DESCRIPTION OF ENVIRONMENTAL OBJECTIVES AND GOALS IN RELATION TO ENVIRONMENTAL ASPECTS AND IMPACTS SUMMARY OF THE QUANTITATIVE INFORMATION THAT ALLOWS THE EVALUATION OF THE ENVIRONMENTAL BEHAVIOUR OF THE ORGANISATION: ATMOSPHERIC EMISSIONS. NOISE DISCHARGE OF WASTE WATER CONSUMPTION OF WATER, ENERGY AND NATURAL GAS. CONSUMPTION OF RAW MATERIALS ETC. DEGREE OF COMPLIANCE WITH LEGAL REQUIREMENTS VALIDATION OF THE DECLARATION: NAME AND NUMBER OF THE CERTIFIED ENVIRONMENTAL VERIFIER SET TERM UNTIL THE NEXT ENVIRONMENTAL DECLARATION CONTENT OF THE ENVIRONMENTAL DECLARATION (II)
INSCRIPTION IN THE EMAS REGISTER EMAS. Eco-Management and Audit Scheme NECESSARY REQUIREMENTS FOR ORGANIZATIONS
INSCRIPTION IN THE EMAS REGISTER EMAS. Eco-Management and Audit Scheme ACCREDITATION; SUPERVISION AND FUNCTIONS OF ENVIRONMENTAL VERIFIERS (I)
INSCRIPTION IN THE EMAS REGISTER EMAS. Eco-Management and Audit Scheme ACCREDITATION; SUPERVISION AND FUNCTIONS OF ENVIRONMENTAL VERIFIERS (II)
INSCRIPTION IN THE EMAS REGISTER EMAS. Eco-Management and Audit Scheme REQUIREMENTS FOR THE ACCREDITATION OF ENVIRONMENTAL VERIFIERS (I)
INSCRIPTION IN THE EMAS REGISTER EMAS. Eco-Management and Audit Scheme REQUIREMENTS FOR THE ACCREDITATION OF ENVIRONMENTAL VERIFIERS a) Defined in accordance with the classification of economic activities ( NACE codes)(*) SCOPE b) The scope is limited to the training of the verifier. a) Necessary training in the areas in which they are accredited. ADDITIONAL b) A scope limited to their training. REQUIREMENTS REQUIREMENTS FOR THE ACCREDITATION OF ENVIRONMENTAL VERIFIERS (II)
SUMMARY EMAS. Eco-Management and Audit Scheme STAGES FOR PARTICIPATING IN EMAS ENVIRONMENTAL ANALYSIS: THIS IS THE PRELIMINARY ANALYSIS OF ACTIVITIES, PRODUCTS OR SERVICES IN ORDER TO IDENTIFY ENVIRONMENTAL ASPECTS THAT ARE USED AS THE BASIS FOR THE ESTABLISHING OF THE ORGANISATIONS´S ENVIROMENTAL MANAGEMET SYSTEM. ENVIRONMENTAL POLICY: THIS IS A KEY ASPECT THAT DEFINES THE PRIORITIES AND COMMITMENTS THAT THE ORGANISATION ADOPTS. IT MUST BE PUT INTO WRITING AND ADOPTED AT THE MAXIMUM LEVEL OF MANAGEMENT. PLANNING IMPLEMENTATION AND OPERATION MANAGEMENT REVIEW CHECKING AND CORRECTIVE ACTIONS ENVIRONMENTAL DECLARATION: A DOCUMENT THAT ACTS AS AN INTRUMENT FOR ENVIRONMENTAL COMMUNICATION AND DIALOGUE WITH THE PUBLIC AND OTHER PARTIES INTERESTED IN THE ORGANISATION´S ENVIRONMENTAL BEHAVIOUR AND CONTINUOUS IMPROVEMENT.