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Cypress Creek Homeowners. Web/News Committee. Problem Definition. Need better communication Events BOD meetings Billing information Rules and Procedures No feed back forum News group – p2p chat Negative feeling in the communities Need to improve BOD confidence and reputation.
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Cypress Creek Homeowners Web/News Committee
Problem Definition • Need better communication • Events • BOD meetings • Billing information • Rules and Procedures • No feed back forum • News group – p2p chat • Negative feeling in the communities • Need to improve BOD confidence and reputation
Problem Definition – Web Related • Outdated • Bottom of each page should include • Date, web master, content contact • Hard to find • New URL? • URL posted on all correspondence • Search engines • Content light • 1MB-5MB size limitation • Community pictures • Core documentation not found • Deed Restrictions • Committees (all) • Process/Requirements • Request Forms (PDF format) • Who to contact WITH phone numbers
Recommendations • Completely redesign website • Impress new start • Theme – Community Friendship • Sub theme – Communications • Sections recommendations • Main page to have a listing of the committees and short description with link to own section • Committee page - Description of what they do. Mission charter • Meeting minutes, Time and location, Meeting schedule, contacts and progress reports • If on a Committee post email, phone and bios • 2 sections dedicated to collections and fines • Recommend single section to rules and procedures
Recommendations • Neighborhood News & Events section • Should include positive messaging • Should be dated by quarter • Financial situations should be in another section • Links to subgroups • Calendar where people can post their neighborhood events like yard sales, Halloween gatherings, block parties or cook outs • Single page • House for Sale section • Brief description, 1 image
Recommendations • Alliance Section • Clean up • Email address • Complaint and recommendation section to the BOD
Recommendations • Divide and Concur • Web manager responsible for entire site • Team Lead responsible for a section • New Sections • Electronic voting or questionnaire on issues or topics • Ie) for Q1 how would you rate your management company? • News group like chat forum for the community • Welcome section for new or prospective members to the community
Recommendations • New Sections • Photo Section • Submit photos to be posted • Event pictures … etc • Cedar Park Links • City ordnances • Police • School Ratings • Park schedules • Local events schedule • Welcome New Home Owners • New page to welcome new home owners to our community
Actions and Assignments • Matthew • Web Master • Community Photo section • Jill and Terri • News Letter • Welcome Committee page • Jill – phone numbers for Cedar Park • Terry • Main page, message to the community • Frank • Alliance Section, fees, docs, rules (Terry to lead Frank assist) • Neighborhood News and Events (Frank to lead, Jill and Terri to assist) • Cedar Park links
Actions and Assignments • Jill to work on Community signs • Provide recommendation and cost to BOD by 4/21 for the 4/23 BOD meeting • Matt to provide DNS2Go redirection service costs to BOD by 4/21 • New URL to be (based on availability) • CCHOA – Cypress Creek Homeowners Association • CCHO - Cypress Creek Homeowners • CCC Cypress Creek Community • Postings to occur via email submissions to Web Master • Quarterly Web Site review, statistics and team meetings