190 likes | 321 Views
Using blogs to enhance library services Ann Chapman, UKOLN Using Blogs Effectively Within Your Library – ILI Workshop 15th October 2008. UKOLN is supported by:. Communicating with Users. The print era posters, flyers, print newsletter The ‘replicate print’ age
E N D
Using blogs to enhance library services Ann Chapman, UKOLN Using Blogs Effectively Within Your Library – ILI Workshop15th October 2008 UKOLN is supported by:
Communicating with Users • The print era • posters, flyers, print newsletter • The ‘replicate print’ age • e-newsletters, static web pages • The ‘interactive age’ • Push information out • Gather feedback • Build a community • All without having a lot of technical know-how
Types of Blogs • Personal or professional? • Depends on what your aim is • Private or public? • Seen only by (some) colleagues • Seen by anyone • Individual, group or subject? • Individual: reflects one person’s thoughts • Group: collective effort • Subject: any number of people but is focused on a single topic
A News Blog • What might it cover? • New branches, stock areas, user services • Service changes – mobile library routes, opening hours, fines • Event information • What goes out? • Keep it concise • Keep items separate • Small snippets of information
From the Librarian’s Desk • Blogging about your daily work • Gives users an insight into your role(s) and responsibilities • Helps provide transparency and openness • Information about library news and events • Sets news in context of whole service or a specific area (e.g. local studies)
Community Building Community of library professionals • Long tradition of sharing experiences and knowledge • New issues – need to find new communities Blogs can be a timely way to • Offer advice and commentary • Make new connections • Record discussion over time • Also provide a different view to email discussion threads
Library Resources Blog Use it to • Raise your profile • Advertise resources • Build online communities with user input Focus on areas specific to your service and community • Non-English speakers • Local choirs and orchestras • Children’s work: homework groups, Stories from the Web sessions, holiday schemes • Family history • Accessible materials for visually impaired
Special Projects Blog Are you • Building a new library? • Refurbishing a library / section? • Changing mobile library services? Benefits • Allows users to engage with project • User involvement with decision making • Easy way for regular progress bulletins • Keeping interest through photos and videos
Task Groups Blog • Management Tool • Captures thoughts of group members • Tagging to categorise sections • Administration tool • Built in archive features – capture record of work done
Reflective Blogs Don’t have to be public … but think about sharing it with colleagues • Use as a ‘try it out’ experience • Professional development • Chronicle your daily activities • Identify progression, achievements • Use it for annual appraisal
Getting started Blogs can be • As resource and time intensive as you want • Creative or serious – depending on who its aimed at Help and advice • UKOLN IntroBytes papers on blogging http://www.ukoln.ac.uk/cultural-heritage/documents/ • Mailing lists e.g. lis-bloggers http://www.jiscmail.ac.uk/lists/lis-bloggers.html/