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Converged Conferencing: The Emergence of Convergence

Learn about the evolution of converged conferencing, including the integration of audio, video, instant messaging, and web presence. Discover how this new market is meeting the need for collaborative and contextual communications, and how it can increase productivity and save time and money.

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Converged Conferencing: The Emergence of Convergence

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  1. Converged Conferencing: The Time is Now Lou Guercia President, CEO WebDialogs, Inc.

  2. AUDIO VIDEO IM WEB PRESENCE Emergence of Convergence

  3. AUDIO VIDEO IM WEB PRESENCE Emergence of Convergence

  4. Emergence of Convergence CONVERGENCE

  5. 1.0 Evolution

  6. 1.0 1.5 Evolution

  7. 1.0 1.5 2.0 Evolution

  8. Communication Equipment Providers (IP/PBX, Audio & Video) Conferencing Service Providers CONVERGED/CONTEXTUAL COMMUNICATIONS IM Vendors/ Portals Mobility Devices Application Software Vendors A New Market

  9. Evolving to Meet the Need • Operator assisted • Standalone services with premium pricing • Telephone based • Limited usage and service providers • Automated • Self-service with commodity pricing • Telephone and PC based • Integrated provisioning/billing • Substantial usage and service providers

  10. Evolving to Meet the Need • Collaborative Services • Multimedia (IM/Audio/Web/Video) • Converged and contextual • Ubiquitous usage & interoperable providers • Portals, CSP’s, Telcos, Premise based solutions • Combination of free and fee based services • Network based

  11. Contextual Conferencing

  12. Intelligent End Points & Soft Clients

  13. Converged Conferencing Now The multimedia minute, through integration, makes any business process real-time • Tools and technology exist today • Increase productivity, save time and money • Leverage what is already in place • Deploy quickly and easily • Seamless escalation • From IM/presence to voice, video and web • Everyday use growing • Behavioral shift v. technological shift

  14. Q&A Thank You

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