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Join Bob DuBois, CIO at Briggs and Morgan, for insights into cloud services and the considerations involved when exploring cloud solutions. Understand public, private, and hybrid clouds, types of cloud services, risks, security, and more.
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SPEAKER Bob DuBois Chief Information Officer Briggs and Morgan, P.A.
Bob began his technology career with Burroughs Corporation (Unisys) over 25 years ago and has spent the last 17 years working in law firm leadership. He delivers solutions that increase the productivity of users and solves business problems. Bob is responsible for all operational and strategic initiatives for Briggs and Morgan. Bob has held a number of volunteer roles in ILTA over the past 15 years, including Volunteer City Rep, Peer Group Vice President and most currently on the ILTA Board of Directors. rdubois@briggs.com Bob DuBois Chief Information Officer Briggs and Morgan, P.A.
This session is not a debate about the value of cloud services, but a discussion around the considerations When you are investigating cloud services.
The Cloud? • Public Cloud • Private Cloud • Hybrid Cloud
Types of Cloud Services • Software as a Service • The utilization of subscription based software typically accessed through a web browser. • Infrastructure as a Service • Compute • Platform as a Service • This services allows customers to develop, build and run applications
Questions • How many of you have nothing in the cloud? • How many are leveraging a virtualization technology?
Considerations • Analysis • Complexity • Risks • Security
Agility • Costs • Increased Service Levels • Staff Alignment Analysis
DR/BC • Federated Services • Getting out of the Cloud • Integration • Technical Complexity
Access • Client Requirements • Communications • Control • Data Management • Events outside of your control RISKS
Access and Identity Management • Administrative • Communications • Data Security Security
Question • WHY WOULD YOU NOT GO TO THE CLOUD??
Gartner • TechTarget • Forbes • IDC Resources
Identify what workload/s you are looking to migrate to cloud • Analyze the various services taking into account some of the following; • Understand the costs. Be sure to understand all variables that may exist. This is especially important when leveraging Infrastructure as a Service. • Position in the market. Evaluating the risk of the solution either failing or not gaining enough market penetration to exist. • Review Service Level agreements to be sure they meet your needs. • Review Security from both administrative and user aspect. • Understand Disaster Recovery and Business Continuity plan from a number of stand points to include; loss of data, denial of service attacks, mis-configured containers to name a few. • Communications requirements. Are you leveraging a public internet connection or some private service? • Identity and Access Management. Are you allowing access from anywhere? Are you leveraging 2 factor authentication? Considerations
Evaluate operational controls that may impact your ability to be agile. Example; Do you have direct access to your database instance? Do you have control over the deployment of updates, patches or new versions? • Evaluate where data is stored at rest and does it comply with client requirements. Does the vendor have a solution for cases where data can’t reside in the cloud or in other countries? Especially important when discussing backup and replication of data to alternative data centers. • Evaluate the impact on staff expertise and man power. • Have a clear path to exit relationship and retrieve your data. • Understand your RISK TOLERANCE. Considerations