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Human- Side of Project Management. Dr. Khaled Bubshait. Dr. Khaled Ahmed Bubshait
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Human- Side of Project Management Dr. Khaled Bubshait
Dr. Khaled Ahmed Bubshait Khaled Bubshait is an associate Professor of project/operations Management at King Fahd University of Petroleum and Minerals. He was the former Director of the Economic and Management Center at the Research Institute at KFUPM, Dhahran, Saudi Arabia. He received his undergraduate degree B.S in applied Civil Engineering (1976) , his MBA from KFUPM(1978), and his PhD from Georgia State University, USA (1984). He published several articles in the area of project Management, operations Management, Total Quality Management, Business Incubator and SME Strategies . Also he led the project team for establishing a National Training Plan for the Kingdom of Saudi Arabia. He is also in the Editorial Board of the Business Process Reengineering & Management Journal and the Benchmarking Journal. And Dr. Bubshait was the former president pf the American Cost Engineer Arabian Gulf Section Tel . 055842500
PRESENTATION OUTLINES • The Challenge of Project Management • The Project Leader • Development of Project Teams • The Hidden-Side of Project Management • The Human Impact on Project • Recommendations
PROJECT A Combination of human and non-human resources pulled together in a temporary organization to achieve specific objectives within cost, schedule and quality parameters s
Project Management A set of principles, methods and techniques for effectively planning organizing and controlling projects.
The Triple Constraint Budget Schedule Quality
The Triple Constraint Budget Schedule Saftey Quality
WHY THE HUMAN SIDE?“open systems” DIFFICULT TO CONTROL
THE HUMAN IN PROJECT MANAGEMENT • PROJECT LEADER • PROJECT TEAM
Public Groups corporate Management client project leader regulatory Agencies Project Team Functional organization
PROJECT LEADER SKILLS • LEADERSHIP • HUMAN SKILL • TECHNICAL EXPERTISE
LEADERSHIP SKILLS • HONESTY • INTEGRITY • ENERGY • ENTHUSIASM • COURAGE • OPTIMISM • CHARISMA
LEADER STYLES • TRANSFORMATIONAL • DIRECTIVE • CONSIDERATION
LEADERSHIP STYLE & PROJECT TYPES S T Y L E A L L R & D D E V E L O P - P R O J E C T M E N T . 3 3 . 3 7 . 2 5 T R A N S F O R - M A T I O N . 2 5 . 0 3 . 3 5 D I R E C T I V E . 2 6 . 2 0 . 1 6 C O N S I D E R - A T I O N
DIFFERENCES BETWEEN THE BOSS & THE LEADER LEADER BOSS
DRIVES HIS PEOPLE BOSS COMPARED TO LEADER BOSS †††††††††††LEADER INSPIRES PEOPLE
BOSS COMPARED TO LEADER BOSS †††††††††††LEADER DEPEND ON GOOD WILL (INFORMAL RELATIONSHIP) DEPENDS ON AUTHORITY (FORMAL)
BOSS COMPARED TO LEADER BOSS ††††††††††† LEADER RADIATES LOVE EVOKES FEAR
BOSS COMPARED TO LEADER BOSS ††††††††††† LEADER SAY WE SAY I
BOSS COMPARED TO LEADER BOSS ††††††††††† LEADER KNOWS HOW TO DO IT KNOWS HOW IT IS DONE (NO DEEP UNDERSTANDING)
BOSS COMPARED TO LEADER BOSS ††††††††††† LEADER SHOW WHAT IS WRONG (IDENTIFY PROBLEM) SHOW WHO IS WRONG (BLAME)
BOSS COMPARED TO LEADER BOSS ††††††††††† LEADER COMMANDS RESPECT (EARNS) DEMANDS RESPECT (ASKING)
CHARACTERISTICOF EFFECTIVE TEAMS • HIGH PERFORMANCE • OBJECTIVE S ARE CLEARLY DEFINED • OBJECTIVES COINCIDE WITH REQUIREMENTS • MEMBERS ARE HIGHLY INTERDEPENDENT
CHARACTERISTICOF EFFECTIVE TEAMS • DIFFERENCE OF OPINION ENCOURAGED • HIGH TRUST LEVEL • HIGH INTEREST IN TEAM PROCESSES • HIGH ENERGY LEVELS AND ENTHUSIASM • RESPECT FOR EVERYONE
TO BUILD EFFECTIVE PROJECT TEAM • DEVELOP A REALISTIC PRIORITY LEVEL. (CHOICES) • SHARE EXPECTATIONS • ESTABLISH OPERATING GUIDELINE
BARRIERS TO TEAM DEVELOPMENT • DIFFERING OUTLOOKS, PRIORITIES, INTEREST, JUDGMENT OF TEAM MEMBERS • ROLE CONFLICTS • OBJECTIVES / OUTCOME NOT CLEAR • DYNAMIC PROJECT ENVIRONMENT • LACK OF TEAM DEFINITION & STRUCTURE
HIDDEN SIDE OF PROJECT MANAGEMENT FRUSTRATION
HIDDEN SIDE OF PROJECT MANAGEMENT FEAR & APPREHENSIONS
HIDDEN SIDE OF PROJECT MANAGEMENT MISREADING THE EVENTS WITHIN TEAMS
HIDDEN SIDE OF PROJECT MANAGEMENT PERCEPTION OF ISSUES
HIDDEN SIDE OF PROJECT MANAGEMENT COMMUNICATION
HIDDEN SIDE OF PROJECT MANAGEMENT LOW COMMITMENT/ MOTIVATION
HIDDEN SIDE OF PROJECT MANAGEMENT SUBTLE SABOTAGE
THE HUMAN IMPACT ON PROJECTS PROJECT PRODUCTIVITY
THE HUMAN IMPACT ON PROJECTS PROJECT QUALITY
PRE CONTRACTING ACTIVITIES FINALIZE BID SLATE MGMT. APPROVAL ESTABLISH PREPARE CONTRACTORS DEVELOP RESPONSE BID SLATE MGMT. APPROVAL PLAN OF ACTION SCREENING REQUEST 1/2 1/2 3 2 1 PREPARE MGMT. SUBMITTAL MGMT. REVIEW SUBMIT 1 1 1 JOB EX. MEETING RELEASE BID PACKAGE PREPARE CONTRACT DRAFT REVISE CONTRACT DRAFT PREPARE JOB EX. MEETING REVIEW CONTRACT DRAFT 5 2 2 4 2 THE HUMAN IMPACT ON PROJECTS PROJECT SCHEDULE
THE HUMAN IMPACT ON PROJECTS PROJECT COST
RECOMMENDATIONS FOCUS ON HUMAN-SIDE OF PROJECT MANAGEMENT
RECOMMENDATIONS ADOPT THE RIGHT LEADERSHIPSTYLE FOR THE RIGHT PROJECT
RECOMMENDATIONS ENCOURAGE TEAM PROCESS & DIFFERENCE OF OPINIONS
RECOMMENDATIONS MAINTAIN INTEGRITY & COMMAND RESPECT
RECOMMENDATIONS STOP CONTROLLING PEOPLE , START LEADING THEM
RECOMMENDATIONS FOCUS ON BUILDING TRUST
PROJECT LEADER BOSS