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COURSE TITLE: Health Services Administration CODE/NO: HSA 171 Group: BA By: Ameerah MN. Qattan

Explore historical development and theories of management in healthcare administration, including scientific management, general theories, and human relations in organizations. Understand key principles and functions in health services administration. Discover how to effectively apply management concepts to enhance healthcare services.

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COURSE TITLE: Health Services Administration CODE/NO: HSA 171 Group: BA By: Ameerah MN. Qattan

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  1. Kingdom of Saudi ArabiaMinistry of Higher educationKing Abdul-Aziz University Faculty of Economics & Administration COURSE TITLE: Health Services Administration CODE/NO: HSA 171 Group: BA By: Ameerah MN. Qattan HSA 171(BA)

  2. Applying Administration Concepts and Theories in Health Organization

  3. Theories of Management • Scientific management and Frank W. Taylor • Henry Gantt and Gantt Chart • Frank and Lillian Gilbreth: Work measurement and time study • Henri Fayol: administrative principle • Elton Mayo: Hawthorne studies and human relations • Contingency approach: style depends on situation variables • Theories X and Y and theories Z • Management science and global management HSA 171(BA)

  4. Theories of Management HISTORICAL DEVELOPMENT OF MANAGEMENT • Scientific Management • General Theories Of Administration HSA 171(BA)

  5. Theories of Management HISTORICAL DEVELOPMENT OF MANAGEMENT Scientific Management • Frederic Taylor’s 4 principles of management • Develop individual’s work • Scientifically select, train and develop the worker • Heartily cooperate with the workers • Divide work and responsibility equally between managers and workers • Improve production efficiency through work studies, tools, economic incentives HSA 171(BA)

  6. Theories of Management HISTORICAL DEVELOPMENT OF MANAGEMENT General Theories Of Administration Henri Fayol identified 14 principles • Division of work • Authority • Discipline • Unity of command • Unity of direction • Subordination of individual interest • Remuneration HSA 171(BA)

  7. Theories of Management HISTORICAL DEVELOPMENT OF MANAGEMENT General Theories Of Administration Henri Fayol identified 14 principles • Centralization • Scalar chain • Order • Equity • Stability of tenure • Initiative • Esprit groups HSA 171(BA)

  8. Theories of Management Henri Fayol identified: All Manager Perform 5 Functions: • Plan • Organize • Command • Coordinate • control Esprit groups HSA 171(BA)

  9. Theories of Management MAX WEBER • An ideal Bureaucracy based on rational –legal authority systems • Division of labor: • To secure resources and support • To inspire confidence and trust • Authority hierarchy • Formal rules and regulation • Impersonality • Career orientation HSA 171(BA)

  10. Theories of Management Elton Mayo: Hawthorne studies and human relations Elton Mayo's experiments showed an increase in worker productivity HSA 171(BA)

  11. Questions HSA 171(BA)

  12. Thank you HSA 171(BA)

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