Rita Bush - How to Use Games to Mitigate Cognitive Bias in Analysis
Rita Bush, Office of the Director of National Intelligence
This presentation was given at the 2017 Serious Play Conference, hosted by the George Mason University - Virginia Serious Play Institute.
This presentation describes a four-year, multi-team experimental research program designed to study the effectiveness of games as a training tool for teaching about and mitigating cognitive bias. Game designs were iterated over multiple development cycles, informed by the results of both playtesting and formal experiments. The research showed that it is possible to reduce biased decision-making both immediately and long-term.
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