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Defuse conflicts - PowerPoint PPT Presentation

IV. NEGOTIATION B. HOW TO DEFUSE CONFLICTS AND UTILIZE NEGOTIATION SKILLS

IV. NEGOTIATION B. HOW TO DEFUSE CONFLICTS AND UTILIZE NEGOTIATION SKILLS. DEFUSING AND HANDLING CONFLICT. DEFUSE CONFLICTS: Step one. Step one : Make sure you perceive the problem accurately. DEFUSE CONFLICTS: Step two. Step two: Decide if the battle is worth fighting

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Defuse conflicts - PowerPoint PPT Presentation

IV. NEGOTIATION B. HOW TO DEFUSE CONFLICTS AND UTILIZE NEGOTIATION SKILLS