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Chapter 4 Listening

Chapter 4 Listening. Succeeding as a receiver. Listening is the "receiving" part of communication. A skill that requires conscious hearing We don't do it well 25% of what we hear is remembered. What is the cost of poor listening?.

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LISTENING

LISTENING. Oral Communications. Active vs. Passive Listening. Listening is a SKILL ACTIVE: a listener is engaged and participates in the communication process by guiding speaker toward common interests PASSIVE: listener does not share in responsibility of communication process

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Listening spare time - PowerPoint PPT Presentation

Chapter 4 Listening

LISTENING