'Phone consults' presentation slideshows

Phone consults - PowerPoint PPT Presentation

Little London Surgery What is it like to be a patient?

Little London Surgery What is it like to be a patient?

Little London Surgery What is it like to be a patient?. Launch programme - just 12 weeks to a happier, less stressful practice. Detailed planning Staff survey Patient comms Whole team meeting. New deal for patients Predicting demand & matching capacity. Patient & staff feedback.

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587 views • 44 slides
Most patients want to see the doctor.

Most patients want to see the doctor.

Priory Medical Group Pathfinder What is it like to be a patient? H arry Longman, Bill Howlett , Patient Access william.howlett@patient-access.org.uk. Most patients want to see the doctor. All appointments are booked in two manic periods at 8am and 1pm.

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396 views • 27 slides
Bodey Medical Centre What is it like to be a patient?

Bodey Medical Centre What is it like to be a patient?

Bodey Medical Centre What is it like to be a patient?. The agenda. Your current status Data illustrating current situation Fear about change The new system and what it means to you Any questions. What do patients think of our service?. Administrative staff views

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387 views • 27 slides
Kingfisher Practice What is it like to be a patient?

Kingfisher Practice What is it like to be a patient?

Kingfisher Practice What is it like to be a patient?. What do patients think of our service?. Administrative staff views Clinical staff views. My daily work at present. Administrative staff views Clinical staff views. My ideal work. Administrative staff views Clinical staff views.

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305 views • 24 slides
Rydal Medical Practice Navigator report

Rydal Medical Practice Navigator report

Rydal Medical Practice Navigator report. Harry Longman Harry.longman@patient-access.org.uk 01509 816293 07939 148618.

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208 views • 12 slides
If that works, you will see a drop in the average response time, currently around 75 mins .

If that works, you will see a drop in the average response time, currently around 75 mins .

New chart: shows that 8-9am every day backlog is created, not recovered until afternoon. Can you overcome this by shifting GP time to first hour?. If that works, you will see a drop in the average response time, currently around 75 mins .

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208 views • 8 slides

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