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South London CSS Organisational structures Version 6.0 24 October 2012

This document provides an overview of the organisational structures of the South London CSS, including core and enhanced services, management teams, and governance.

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South London CSS Organisational structures Version 6.0 24 October 2012

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  1. Governance Document Appendix 14 Please note that these slides represent the best estimate of the CSS’ organisational structures at this point in time, and are subject to change over the course of the CSS development process. Enhanced services are subject to development as CCGs confirm intent to purchase South London CSS Organisational structures Version 6.0 24 October 2012

  2. Contents • Core Services Mapped to Director • Enhanced Services Mapped to Director • Board • Management Team • Chief Operating Officer • Corporate Delivery • Human Resources and OD • Communication and Engagement • Governance • Director of Contracting and Performance Management / Deputy Chief Executive • BBG Contract Management / Performance Reporting and Data Management • LSL Contract Management / Performance Reporting and Data Management • CS Contract Management / Performance Reporting and Data Management • KR Contract Management / Performance Reporting and Data Management • WM Contract Management / Performance Reporting and Data Management • IFRs • Mental health contracting team for SWL and St Georges • Support for Continuing Care (SWL excl. Kingston and Croydon) • Support for Continuing Care (Croydon) • Additional Croydon dedicated staff (hosted from Croydon JCU) • Additional Croydon dedicated staff (Medicines Management) • Primary Care Development (Croydon) • Commercial Director • Financial Governance and Control, Counter Fraud, Internal Audit • Financial Management and Planning • Estates and Health & Safety Advice • Advice and Support on Clinical Procurement • Director of Business Intelligence and ICT • Business Intelligence – Performance Reporting and Data Management ICT Structures • ICT structures - CCG ICT • Business Intelligence – Bespoke reporting and advanced analytics & Informatics tools for CCGs and GPs ICT structures • ICT for Primary Care / Community IT 1

  3. A. Core Services mapped to Director 2

  4. B. Enhanced Services mapped to Director 3

  5. B. Key to structures Senior Acute Information Analyst 8A x 1 WTE [SM032] Title / Role Band Number of WTE • Unique ID • First letter • C = Corporate • S = Service • Second letter (for Services only) • L = Local team • C = Central team • M = Multi Disciplinary Team • Number • Sequential numbering 4

  6. Central Team Local Team 1. Business Advisory Group Croydon End to End service MDT Core Lay members 4 WTE [C001-C004] Managing Director VSM x 1 WTE [C011] Directors VSM x 4 WTE DRAFT 5

  7. Central Team Local Team 2. Management Team Croydon End to End service MDT Core Managing Director VSM x 1 WTE [C011] Director of Business Intelligence and ICT VSM x 1 WTE [C040] Chief Operating Officer VSM x 1 WTE [C050] Director of Contracting & Perf. Man. / Dep. MD VSM x 1 WTE [C020] Commercial Director VSM x 1 WTE [C030] DRAFT • Note that all Executive Directors also act as Account Directors of an assigned CCG(s) 6

  8. Central Team Local Team 3. Chief Operating Officer Croydon End to End service MDT Core Chief Operating Officer VSM x 1 WTE [C050] Head of Delivery B8D x 1 WTE [C051] Head of HR B8D x 1 WTE [SC001] Director of Communications, Governance and Marketing B9 x 1 WTE [SC019] DRAFT Corporate Core Corporate, Core and Enhanced See 3i. See 3ii. 7

  9. Central Team Local Team 3i. Corporate Delivery Croydon End to End service MDT Core Head of Delivery B8D x 1 WTE [C051] PMO B8A x 1 WTE [C053] Corporate Office Manager B7 x 1 WTE [C055] DRAFT PMO Support B6 x 1 WTE [C054] PAs to Management Team B5 x 2 WTE [C056-C057] Corporate Corporate Office Support B4 x 1 WTE [C058] 8

  10. 3ii. Human resources and OD Central Team Local Team Croydon End to End service MDT Core South London Shared Business Unit: Payroll Recruitment Work force Information Head of HR B8D x 1 WTE [SC001] HR Business Partner SWL B8B x 1 WTE [SC002] HR Business Partner SWL B8B x 1 WTE [SC003] HR Business Partner SEL B8B x 1 WTE [SC004] HR Business Partner SEL B8B x 1 WTE [SC005] Training Commissioner B8A x 1 WTE [SC010] HR Business Partner CSS B8B x 1 WTE [C024] DRAFT Corporate Core Training Administrator B5 x 1 WTE [SC011] Core HR Advisor B6 x 1 WTE [SC006] HR Advisor B5 x 1 WTE [SC008] 9

  11. 3iii. Communication and EngagementIncludes CROYDON resource Title Unit of measure 1 Footnote SOURCE: Source TRACKER Central Team Local Team Croydon End to End service MDT Core Unit of measure Director of Communications, Governance and Marketing B9 x 1 WTE [SC019] Head of CSS Communications and Marketing B7 x 1 WTE [C071] Senior Lead of Comms and Engagement B8C x 1 WTE / B8D x 1 WTE [SC020] / [SC049] DRAFT Working Draft - Last Modified 18/06/2012 13:13:41 Communications and Engagement Leads B8B x 3 WTE / B8A x 2 WTE [SL500-SL502] / [SL503-SL504] FOI Manager B7 x 1 WTE [SC021] Head of Media and Operational Communications B8B x 1 WTE [SC024] Events and Business manager B6 x 1 WTE [C072] Core Corporate Digital Communications Manager B6 x 1 WTE [SC025] PPI – Croydon only B7 x 1 WTE [SL512] FOI support B5 x 2 WTE [SC022-SC023] CommunicationsManager B7 x 3 WTE [SC026-SC028] Printed 07/03/2012 14:58:04 Communications Officers B6 x 3 WTE [SL507-SL509] Communications Assistants B4 x 2 WTE [SL510-SL511] Communications Coordinators B5 x 2 WTE [SL505-SL506] • PPI Services are part of enhanced services • Each Band 7 and Band 6 position will act as deputy to a CCG Comms and Engagement Lead and develop in depth knowledge for those borough(s). Each Communications and Engagement Lead will take a strategic lead for a number of areas of shared work for example AGMs, emergency planning, comms templates, comms and engagement strategy and plan templates. . 10

  12. 3iv. GovernanceENHANCED SERVICE IncludesCROYDON resource Central Team Local Team Croydon End to End service MDT Core Nursing leadership (sessional) Deputy Director of Integrated Governance B8D x 1 WTE [CO070] DRAFT Quality and Clinical governance leads B8B x 2 WTE [SC089-SC090] Croydon Board Secretary/ Business Manager B6 x 1 WTE [SL053] Sutton/Merton Board Secretary/ Business Manager B6/7 x 2 WTE [SL059-SL060] Corporate Affairs Managers B8A x 2 WTE [SC070-SC071] Information Governance Lead B8B x 1 WTE [SC075] PALS/Complaints Managers B6 x 2 WTE [SC096-SC097] Croydon Corporate Affairs Assistants/ Officers/ Support B5 x 4 WTE [SL054-SL057] B4 x 1 WTE [SL058] B3 x 1 WTE [SL061] Corporate Affairs Assistant B6 x 1 WTE [SC072] Information Governance Managers B8A x 3 WTE [SC076-SC078] Enhanced and Corporate Quality and Clinical governance assistant B6 x 1 WTE [SC094] PALS/Complaints Officer B5 x 1 WTE [SC098] Equality and Diversity leads B7 x 2 WTE [SC073-SC074] Information Governance Assistants B6 x 2 WTE [SC080-SC081] IG 90% cost is attributed to enhanced service, 10% to corporate overhead E&D 75% cost is attributed to enhanced service, 25% to corporate overhead 11

  13. Central Team Local Team 4. Director of Contracting and Performance Managementwith responsibility for CROYDON SERVICE Croydon End to End service MDT Core MDT = Multi-Disciplinary Team Director of Contracting & Perf. Man. / Dep. MD VSM x 1 WTE [C020] Croydon Service [no direct report] Mental Health Contracts Perf. Manager B8A x 1 WTE [SL151] Head of Contracting Team and MDT Lead BBG B9 x 1 WTE [SM020] Head of Contracting Team and MDT Lead LSL B9 x 1 WTE [SM021] Head of Contracting Team and MDT Lead SWL B9 x 1 WTE [SM022] Head of IFR B8C x 1 WTE [SC140] Head of continuing care B8C x 1 WTE [SM152] DRAFT Enhanced Core • Acute Contracting • Performance • Medicines Management • Finance • Acute Contracting • Performance • Medicines Management • Finance CS KR WM See 4vi. See 4ix to 4x. See 4vii. See 4viii. • Acute Contracting • Performance • Medicines Management • Finance • Plus responsibility for provision of the following enhanced services: • Support for Community Contracting • Medicines Management BBG MDT LSL MDT SWL MDT See 4i. See 4ii. See 4iii to 4v. • Note that MDTs require clinical leadership and medicines management input from CCGs. Assumption that an equivalent of 1 WTE medicines management support will be provided per acute team. 12

  14. Central Team Local Team 4i. BBG Contract Management / Performance Reporting and Data Management1 Croydon End to End service MDT Core MDT = Multi-Disciplinary Team Commercial Director [C030] Director of Business Intelligence and IT [C040] Head of Contracting Team and MDT Lead BBG B9 x 1 WTE [SM020] Business Manager B5 x 1 WTE [SM001] Senior Acute ContractsManager B8D x 1 WTE [SM002] Senior Acute Contracts Manager B8D x 1 WTE [SM004] Senior Acute Contracts Manager B8D x 1 WTE [SM006] Acute Performance Manager – BBG B8B x 1 WTE [SM008] Head of Acute Management Accounts- BBG B8C/D x 1 WTE [SM010] Senior Acute Information Analyst B8B x 1 WTE [SM013] DRAFT Acute Contracts Manager B8A x 1 WTE [SM003] Acute Contracts Manager B7 x 1 WTE [SM005] Acute Contracts Manager B8A x 1 WTE [SM007] Acute Performance Manager/Analyst – BBG B7 x 1 WTE [SM009] Senior Acute Management Accountant B8A/B x 1 WTE [SM011] Acute Information Analyst B7 x 1 WTE [SM014] Acute Management Accountant B8A x 1 WTE [SM012] Acute Information Analyst B6 x 1 WTE [SM015] Multidisciplinary team2 Management Accountant B6 x 0.25 WTE [SC110] Acute Information Officer B5 x 1 WTE [SM016] Management Accountant B4 x 0.25 WTE [SC111] • BBG Acute Contracting Team will also be responsible for Bromley’s Coordinating Commissioner role for SLHT. • Note that MDTs require clinical leadership and medicines management input from CCGs. Assumption that an equivalent of 1 WTE medicines management support will be provided per acute team. 13

  15. Central Team Local Team 4ii. LSL Contract Management / Performance Reporting and Data Management1Includes an ENHANCED SERVICE for Lewisham Croydon End to End service MDT Core MDT = Multi-Disciplinary Team Commercial Director [C030] Director of Business Intelligence and IT [C040] Head of Contracting Team and MDT Lead LSL B9 x 1 WTE [SM021] Business Manager B5 x 0.5 WTE [SM051] Senior Acute Contracts Manager B8D x 1 WTE [SM052] Senior Acute Contracts Manager B8D x 1 WTE [SM054] Senior Acute Contracts Manager B8D x 1 WTE [SM056] Senior Acute Performance Manager – LSL B8C x 1 WTE [SM060] Head of Acute Management Accounts - LSL B8D x 1 WTE [SM062] DRAFT Acute Contracts Manager B8A x 1 WTE [SM053] Acute Contracts Manager B8A x 1 WTE [SM055] Acute Contracts Manager B8A x 1 WTE [SM057] Acute Performance Manager/Analyst – LSL B7 x 1 WTE [SM061] Senior Finance Manager B8C x 1 WTE [SM063] Senior Acute Information Analyst B8B x 1 WTE [SM066] Finance Manager B8A/B x 1 WTE [SM064] Acute Information Analyst B7 x 1 WTE [SM067] Acute Contracts Manager B7 x 1 WTE [SM075] Acute Contracts Manager B7 x 1WTE [SM058] Management Accountant B7/8A x 1 WTE [SM065] Acute Information Analyst B7 x 1 WTE [SM068] Multidisciplinary team3 This resource is part of the MDT but funded separately by Lewisham as an Enhanced Service Community Contracts Manager2 – Lewisham B7 x 1 WTE [SM059] Management Accountant B6 x 0.25 WTE [SC110] Management Accountant B4 x 0.25 WTE [SC111] Acute Information Analyst B6 x 1 WTE [SM069] LSL Acute Contracting Team will also be responsible for Lambeth’s Coordinating Commissioner role for Guy’s and St. Thomas, Lewisham’s Coordinating Commissioner role for Lewisham Healthcare Trust and Southwark’s Coordinating Commissioner role for King’s College Hospital. Note that MDTs require clinical leadership and medicines management input from CCGs. Assumption that an equivalent of 1 WTE medicines management support will be provided per acute team. The model of delivery will be agreed during the staff engagement period. 14

  16. Central Team Local Team 4iii. CS Contract Management / Performance Reporting and Data Management1 includesCROYDON resource Croydon End to End service MDT Core MDT = Multi-Disciplinary Team Commercial Director [C030] Director of Business Intelligence and IT [C040] Head of Contracting Team and MDT Lead SWL B9 x 1 WTE [SM022] N.B. Does not include additional performance and information resource required for additional Croydon contracts Head of Acute Management Accounts - CS B8D x 1 WTE [SM108] Senior Acute Information Analyst - CS B8A x 1 WTE [SM110] Senior Acute Contracts Manager CS B8D x 1 WTE [SM101] Senior Acute Performance Man. B8C x 1 WTE [SM105] DRAFT Acute Management Accountant - CS B8A x 1 WTE [SM109] Acute Contracts Manager CS B8C x 1 WTE [SM102] Acute Performance Man. B8B x 1 WTE [SM106] Further team structure TBC. Resources from pool shown on 6i Management Accountant B6 x 0.25 WTE [SC110] Acute Contracts Manager CS B8A x 2 WTE [SM103 & SM128] Intermediate Services and LES contract manager B7 x 1 WTE [SM111] Acute Performance Man. B7 x 2 WTE [SM107 & SM112] Management Accountant B4 x 0.25 WTE [SC111] Acute Contracts Manager CS B6 x 1 WTE [SM104] Admin Support B5 x 1 WTE [SM113] Admin Support B4 x 1 WTE [SM114] Shared resources across 3 SWL MDTs Multidisciplinary team 15

  17. Central Team Local Team 4iv. KR Contract Management / Performance Reporting and Data Management1 Croydon End to End service MDT Core MDT = Multi-Disciplinary Team Commercial Director [C030] Director of Business Intelligence and IT [C040] Head of Contracting Team and MDT Lead SWL B9 x 1 WTE [SM022] Senior Acute Contracts Manager - KR B8D x 1 WTE [SM115] Senior Acute Performance Man. B8C x 1 WTE [SM105] Senior Acute Management Accounts - KR B8C x 1 WTE [SM118] Senior Acute Information Analyst - KR B8B x 1 WTE [SM120] DRAFT Acute Management Accountant - KR B8A x 1 WTE [SM119] Acute Contracts Manager - KR B8A x 1 WTE [SM116] Acute Performance Man. B8B x 1 WTE [SM106] Further team structure TBC. Resources from pool shown on 6i Acute Contracts Manager - KR B7 x 1 WTE [SM117] Acute Performance Man. B7 x 2 WTE [SM107 & SM112] Admin Support B5 x 1 WTE [SM113] Admin Support B4 x 1 WTE [SM114] Shared resources across 3 SWL MDTs Multidisciplinary team 16

  18. Central Team Local Team 4v. WM Contract Management / Performance Reporting and Data Management1 Croydon End to End service MDT Core MDT = Multi-Disciplinary Team Commercial Director [C030] Director of Business Intelligence and IT [C040] Head of Contracting Team and MDT Lead SWL B9 x 1 WTE [SM022] Senior Acute Contracts Manager - WM B8D x 1 WTE [SM121] Senior Acute Performance Man. B8C x 1 WTE [SM105] • Head of Acute Management Accounts - WM • B8D x 1 WTE • [SM125] • Senior Acute Information Analyst - WM • B8B x 1 WTE • [SM127] DRAFT • Acute Management Accountant - WM • B8B x 1 WTE • [SM126] • Acute Contracts Manager - WM • B8C x 1 WTE • [SM122] Acute Performance Man. B8B x 1 WTE [SM106] Further team structure TBC. Resources from pool shown on 6i Management Accountant B6 x 0.25 WTE [SC110] • Acute Contracts Manager - WM • B8A x 1 WTE • [SM123] Acute Performance Man. B7 x 2 WTE [SM107 & SM112] Management Accountant B4 x 0.25 WTE [SC111] • Acute Contracts Manager - WM • B6 x 2 WTE • [SM124 & SM129] Admin Support B5 x 1 WTE [SM113] Admin Support B4 x 1 WTE [SM114] Shared resources across 3 SWL MDTs Multidisciplinary team 17

  19. Central Team Local Team 4vi. IFRs1 Croydon End to End service MDT Core Head of IFR B8C x 1 WTE [SC140] SEL SWL DRAFT IFR Manager B7 x 1 WTE [SC141] • IFR Manager • B7 x 1 WTE • [SC147] • IFR Officers • B6 x 2 WTE • [SC142-SC143] • IFR Officers • B6 x 2 WTE • [SC148-149] • IFR Officer Support • B5 x 1 WTE • [SC144] • IFR Officer Support • B5 x 1 WTE • [SC150] • IFR Assistants • B4 x 2 WTE • [SC145-SC146] • IFR Assistants • B4 x 2 WTE • [SC151-152] • IFR teams require clinical leadership and medicines management input from CCGs. An assumption that an equivalent of 4x WTE Medicines Management input will be provided to the IFR team across South London. The model of delivery will be agreed during the staff engagement period. • Public health support resources TBD 18

  20. Central Team Local Team 4vii. Mental health contracting team for SWL and St GeorgesENHANCED SERVICE Croydon End to End service MDT Core Head of Contracting Team and MDT Lead SWL B9 x 1 WTE [SL101] GP Clinical Lead [x1.0 sessions? Zero cost – supplied by Kingston] Role supplied by Kingston DRAFT Mental Health Contracts Performance Manager B8A x 1 WTE [SL151] For discussion with Kingston CCG, where it is proposed that KCCG will provide strategic and clinical leadership for Wandsworth, Kingston, Richmond, Sutton and Merton on the South West London and St George’s contract. Assistant Mental Health Contracts Manager B7 x 1 WTE [SL152] Roles supplied by CSS Mental Health Admin Support B5 x 1 WTE [SL153] 19

  21. Head of continuing care B8C x 1 WTE [SM152] Central Team Local Team 4viii Support for Continuing Care SWL CCGs excluding Croydon & Kingston ENHANCED SERVICE Croydon End to End service MDT Core Neuro Rehab B7 x 1 WTE [SM150] Clinical lead B8B x 1 WTE [SM151] Commissioning Manager B8A x 1 WTE [SM153] DRAFT Lead nurse B8A x 1 WTE [SL400] Lead nurse B8A x 1 WTE [SL401] Commissioning Officer B6 x 1 WTE [SM154] Nurse Assessor B7 x 1WTE [SL402] Nurse Assessor B7 x 1 WTE [SL403] Nurse Assessor B7 x 0.5 WTE [SL404] Nurse Assessor B7 x 0.5 WTE [SL405] Admin B4 x 4 WTE [SM155-SM158] Nurse Assessor B6 x 3 WTE [SL406-SL408] Nurse Assessor B6 x 4 WTE [SL409-SL412] Nurse Assessor B6 x 3 WTE [SL413-SL415] Nurse Assessor B6 x 3 WTE [SL416-SL418] Invoice admin B3 x 2 WTE [SM159-SM160] Richmond Wandsworth Sutton Merton Hub QA plus + COPNI, standardised roles and processes,single point of access, specialist skills sharing, staff cover 20

  22. Central Team Local Team 4ix. Support for Continuing CareCROYDON SERVICEENHANCED SERVICE Croydon End to End service MDT Core Continuing Care – Adults Lead Nurse B8A x 1 WTE [SL200] DRAFT Continuing Care – Nurse assessor B7 x 1 WTE [SL213] Continuing Care – Children’s Lead Nurse B7 x 1 WTE [SL210] Continuing Care – Nurse assessors B6 x 6 WTE [SL202-SL207] Continuing Care – Admin (Children’s) B5 x 1 WTE [SL212] Continuing Care – Admin B4 x 1 WTE [SL208] Continuing Care – Admin B3 x 0.75 WTE [SL209] 21

  23. Central Team Local Team 4x. Additional Croydon dedicated staff (hosted from Croydon JCU) CROYDON SERVICE None – as to be employed by the CCG Croydon End to End service MDT Core DRAFT 22

  24. Central Team Local Team 4xi. Additional Croydon dedicated staff (Medicines Management) CROYDON SERVICE Croydon End to End service MDT Core NOTE: Resource reflects existing Croydon team DRAFT 23

  25. Central Team Local Team 4xii. Primary Care Development (Croydon) CROYDON SERVICE Croydon End to End service MDT Core Network Board clinical leads Not costed in model Croydon Board Network Lead 1 Network Lead 2 Network Lead 3 Network Lead 4 Network Lead 5 Network Lead 6 DRAFT Integrated Clinical & admin support team Clinical Team Practice nurse advisors B8A x 1 WTE [SL600] Practice manager advisors tbc WTE [tbc] Administrative Team PCD Administrator B7 x 1 WTE [SL601] 24

  26. Central Team Local Team 5. Commercial Director Croydon End to End service MDT Core Commercial Director VSM x 1 WTE [C030] Core Purchasing (non-clinical) The Commercial Director will also manage the contract for provision of a Purchasing service Deputy Director – Financial Control B9 x 1 WTE [SC301] Deputy Director – Finance Operations B9 x 1 WTE [SC350] Head of Estates B8B x 1 WTE [SC360] Head of Procurement B8D x 1 WTE [SC370] DRAFT Corporate See 5i. See 5ii. See 5iii. See 5iv. 25

  27. Central Team Local Team 5i. Financial Governance and Control, Counter Fraud, Internal Audit Croydon End to End service MDT Core Deputy Director – Financial Control B9 x 1 WTE [SC301] Outsourced: Internal Audit Financial Services 1SBS x 1 WTE [SC302] DRAFT Financial Controller B8C x 1 WTE [SC310] Financial Controller B8C x 1 WTE [SC320] Financial Controller B8C x 1 WTE [SC330] Head of Counter Fraud B8A x 1 WTE [SC303] Senior Technical Accountant B8A x 1 WTE [SC305] Senior Financial Accountant B8A x 1 WTE [SC311] Senior Financial Accountant B7/B8A x 1 WTE [SC313] Senior Financial Accountant B8A x 1 WTE [SC321] Senior Financial Accountant B7/B8A x 1 WTE [SC323] Senior Financial Accountant B8A x 1 WTE [SC331] Senior Financial Accountant B7/B8A x 1 WTE [SC333] Accredited CF specialist and PV manager B7 x 1 WTE [SC307] Financial Accountant B6 x 1 WTE [SC306] Financial Accountant B6 x 1 WTE [SC312] Financial Accountant B6 x 1 WTE [SC314] Financial Accountant B6 x 1 WTE [SC322] Financial Accountant B6 x 1 WTE [SC324] Financial Accountant B6 x 1 WTE [SC332] Financial Accountant B6 x 1 WTE [SC334] CF and PV administration B5 x 0.7 WTE [SC308] Finance Assistant B4 x 2 WTE [SC315-SC316] Assistant Financial Accountant B5 x 1 WTE [SC317] Finance Assistant B4 x 1 WTE [SC325] Assistant Financial Accountant B5 x 1 WTE [SC326] Finance Assistant B4 x 1 WTE [SC335] Finance Assistant B4 x 1 WTE [SC336] CF and PV officer B5 x 1 WTE [SC309] 26

  28. Central Team Local Team 5ii. Financial Management and Planning Croydon End to End service MDT Core Deputy Director – Finance Operations B9 x 1 WTE [SC350] 12 Local CCG teams TOTAL 48 WTE CCG facing Teams Central Management Accounting Reporting and Planning Team Acute Support Team[Team shown in multi-discipl. contract team sheets] DRAFT Corporate Finance Support Management Accountant B7/8A x 1 WTE [C031] CCG Reporting Accountant B8A x 1 WTE [SC351] Non-contracted activity team (NCA Analysts) B5 x 4 WTE [SC352-SC355] 5 CCG Group team shown on Contract Management structures TOTAL 15 WTE Head of Finance & Business 8C/D x 1 WTE [SL301-SL312] • SM010-SM012 • SM062-SM065 • SM108-SM109 • SM118-SM119 • SM125-SM126 • SC110-SC111 Senior Management Accountant 8A/B x 1 WTE [SL313-SL324] Example structure, replicated 12 times. 8C/D would report to CCG’s CFO Finance trainees will be used across the sub clusters to further supplement financial management and planning activities Assistant Management Accountant B6/7 x 1 WTE [C032] CCG Reporting Support Assistant B6 x 1 WTE [SC356] Corporate Core Management Accountant B7/8A x 1 WTE [SL325-SL336] shown on Contract Management structures Financial Analyst B5/6 x 1 WTE [SL337-SL348] 27

  29. Central Team Local Team 5iii. Estates and Health & Safety Advice Croydon End to End service MDT Core Head of Procurement B9 x 1 WTE [SC370] Head of Estates B8B x 1 WTE [SC360] DRAFT Deputy Head of Estates B7 x 1 WTE [SC361] 28

  30. Central Team Local Team 5iv. Advice and Support on Procurement Croydon End to End service MDT Core Head of Procurement B9 x 1 WTE [SC370] Senior Procurement Manager B8A x 2 WTE [SC371 & SC373] DRAFT Administrative Support B5 x 1 WTE [SC372] 29

  31. Central Team Local Team 6. Director of Business Intelligence and ICT Croydon End to End service MDT Core Director of Business Intelligence and ICT VSM x 1 WTE [C040] Deputy Director of Business IntelligenceB9 x 1 WTE [SC401] Deputy Director of ICT B9 x 1 WTE [SC451] DRAFT Head of Performance and Information B8C x 1 WTE [SC415] Advanced Business Intelligence Manager B8A x 1 WTE [SC430] Head of Solutions Delivery and Integration B8C x 1 WTE [SC460] Head of Infrastructure B8C x 1 WTE [SC480] Head of Community IT, CCG & CSS IT B8B 1 x WTE [SC550] Head of ICT for Primary Care B8B x 1 WTE [SC560] Core Enhanced Core Enhanced See 6i. See 6iii. See 6i. See 6ii. See 6iv. See 6iv. 30

  32. 6i. Business Intelligence - Performance Reporting and Data Management Central Team Local Team Croydon End to End service MDT Core Service delivery covers customer facing activity and supporting infrastructure, hence two deputy directors • Deputy Director of ICT • B9 x 1 WTE • [SC451] • Deputy Director of Business IntelligenceB9 x 1 WTE • [SC401] Head of Performance and Information B8C x 1 WTE [SC410] Head of Solutions Delivery and Integration B8C x 1 WTE [SC460] DRAFT Senior Acute Information Analyst B8B/A x 5 WTE [SM066, SM013, SM110, SM120, SM127] Acute Information Analyst B7 x 3 WTE [SM067, SM068, SM014] Senior Performance Analyst B7 x 1 WTE [SC415] Senior Data Governance and Quality B7 x 1 WTE [SC423] Performance & Data Analyst B6 x 2 WTE [SC421-SC422] Head of Data Warehouse Development B8B x 1 WTE [SC461] Head of Applications Development B8A x 1 WTE [SC462] ICT Programme Manager B8B x 1 WTE [SC463] CCG facing team Performance Analyst B6 x 3 WTE [SC416-SC418] Senior Data Warehouse Developer B8A x 1 WTE [SC464] Senior App (Web & Reporting) Developer B8A x 1 WTE [SC465] Business Manager B6 x 1 WTE [SC466] Strong working relationship with Data Warehouse delivery team in ICT Acute Information Analyst B6 x 6 WTE [SM069, SM015, SM025*, SM026*, SM027*, SM028*] Acute Information Officer B5 x 3 WTE [SM016, SM029*, SM030*] Performance Officer B5 x 2 WTE [SC419-SC420] Data Warehouse Developer B7 x 1 WTE [SC467] App(Web and Reporting) Developer B7 x 1 WTE [SC468] PMO Manager B5 x 1 WTE [SC469] All resources appear in Contract Management Structures expect SWL staff (marked *), which are TBC Data Architect B7 x 1 WTE [SC470] eServices Developer B7 x 1 WTE [SC471] PMO Admin B4 x 1 WTE [SC472] 1/2 per CCG 6 (plus 3 to support data) Maintains oversight of (all) delivery of ICT products and development 31

  33. Central Team Local Team 6ii. ICT structures - CCG ICT Croydon End to End service MDT Core • Deputy Director of ICT • B9 x 1 WTE • [SC451] • Head of Infrastructure • B8C x 1 WTE • [SC480] DRAFT Service Desk Technician B6 x 1 WTE [SC481] CCG & CSS IT Manager B7 x 1 WTE [SC482] All first line support provided Server and Security Engineers B7 x 1 WTE [SC487] Senior Network Engineer B8A x 1 WTE [SC483] Head of Server and Security Manager B8B x 1 WTE [SC485] Server and Security Technician B6 x 1 WTE [SC491] Flexible pool deployed across Primary Care ICT, CCG ICT and Community ICT. Strong alignment to customers to provide a local service but with resilience across the whole team with pooled working arrangements where sensible. Service Desk Analyst B4 x 1 WTE [SC502] Senior Systems Engineers B8A x 1 WTE [SC484] Systems Engineers B7 x 1 WTE [SC486] Systems Support Engineers B6 x 1 WTE [SC489] Systems Support Engineers B5 x 1 WTE [SC492] Service Desk Analyst B3 x 1 WTE [SC503] Providing second line support to Community, CCG, Primary Care and CSS ICT 32

  34. 6iii. Business Intelligence –Bespoke reporting and advanced analytics & Informatics tools for CCGs and GPsENHANCED SERVICE Central Team Local Team Croydon End to End service MDT Core Costed in the Core team – shown for reporting lines only Advanced Business Intelligence Manager B8A x 1 WTE [SC430] This covers: Risk stratification Advanced analysis Bespoke reporting Informatics tools for CCGs and GPs DRAFT (Croydon) Business Intelligence Analyst B7 x 1 WTE [SC432] Business Intelligence Analyst B6 x 1 WTE [SC439-SC440] 33

  35. Central Team Local Team 6iv. ICT structures ICT for Primary Care / Community IT ENHANCED SERVICE Croydon End to End service MDT Core Costed in the Core team – shown for reporting lines only • Deputy Director of ICT • B9 x 1 WTE • [SC451] Customer facing roles and responsible for ongoing product development • Head of Systems Delivery and Integration • B8C x 1 WTE • [SC460] • Head of Infrastructure • B8C x 1 WTE • [SC480] • Head of Community IT, CCG & CSS IT • B8B 1 x WTE • [SC550] • Head of ICT for Primary Care • B8B x 1 WTE • [SC560] ICT for Primary Care = 100% Community = 100% Informatics = 100% Senior Business Intelligence Developer B8A x 1 WTE [SC473] Applications Developer B5 x 1 WTE [SC474] ICT Training and Change Managers B7 x 3 WTE [SC475-SC477] Service Desk Manager B8B x 1 WTE [SC493] DRAFT Community, CCG 7 CSS IT Manager Band 7 ICT for Primary Care = 80% Community = 20% Registration Authority Manager B7 x 1 WTE [SC561] Registration Authority Support B6 x 1 WTE [SC562] Primary Care IT Manager B7 x 1 WTE [SC563] Primary Care Facilitators B6 X 8 WTE [SC564-SC571] Service Desk Technician B6 x 1 WTE [SC494] Senior Service Desk Analyst B5 x 3 WTE [SC495-SC497] Flexible pool deployed across Primary Care ICT, CCG ICT and Community ICT. Strong alignment to customers to provide a local service but with resilience across the whole team with pooled working arrangements where sensible. ICT for Primary Care = 66% Community = 33% Service Desk Analyst B4 x 2 WTE [SC498-SC499] ICT for Primary Care = 66% Community = 33% Head of Network Management B8B x 1 WTE [SC505] Senior Network Engineer B8A x 1 WTE [SC508] Voice and Data Technicians B7 x 2 WTE [SC518-SC519] Network Technician B6 x 1 WTE [SC526] Service Desk Analyst B3 x 2 WTE [SC500-SC501] Server and Security Engineers B7 x 4 WTE [SC509-SC512] Server & Security Technician B6 x 5 WTE [SC527-SC531] All first line support provided Senior Systems Engineers B8A x 2 WTE [SC506-SC507] Systems Engineers B7 x 5 WTE [SC513-SC517] Systems Support Engineers B6 x 6 WTE [SC520-SC525] Systems Support Engineers B5 x 5 WTE [SC532-SC536] 34

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